Morgan (Yadong Pan) was extremely helpful to me when I decided to refinance my home. He successfully and in a great timely manner was able to help me out. Morgan was all ears to all my questions, concerns and always calmly responded to all questions with great answers. To me, the most important thing was communication. He went above and beyond my expectations. He picked up his phone whenever I called, and when he could not pick up, he will always call me back on the same day. I felt very comfortable and confident on his ability the whole time. He did such a great job that we decided to ask him to help us out on a second loan for a property we are hoping to close in the next two weeks. Again, no complains whatsoever. After a terrible experience with someone else last year (Not from Best Solution Mortgage) I would totally recommend Morgan to anyone who is looking into getting a mortgage/loan. He is EXCELLENT at what he does. Thank You Morgan! read more

I have known Morgan for more than 12 years now and he has helped all my buyers and still helping. He is extremely knowledgable, instrumental,  accessible and above all very honest. My buyers always gets what he says from the get go unlike many other bankers. I have experienced many bankers before I met Morgan and there were always a glitch, what they says and what they deliver on the closing table doesn't always match and it's too late by then to turns around it was headache and my credibility with my buyers were at stake. Thank God I never had any complaints from my buyer since Morgan took care of my files. As matter of fact, they all were very happy and thank me for referring to him. I have one message to Morgan, YOU ARE TRULY THE BEST SOLUTION MORTGAGE!! read more

At a friend's recommendation, we found Mr. Pan. Besides being a real gentleman, his service was excellent. He is very experienced and was extremely helpful. He was always available to provide us with the status and updates of our loan. He provided clear and detailed instructions, so that all we needed to do was follow his list to collect necessary documents. Most importantly, he monitored daily market rates and helped us lock a very good interest rate on our loan. The entire mortgage process went smooth and quickly. Mr. Pan not only helped us complete the loan, he was also very attentive and analyzed each program to best suit our need. We are very grateful and strongly recommend Mr. Pan to our family and friends. read more

Me and my wife were shopping for mortgage for our new home. We met Morgan Pan at Best Solution Mortgage, Inc, he is by far the best home loan officer that we ever had work with. The first impression of Morgan was honesty and trustworthy. It end up we were right and whole process from beginning till closing was very smooth and painless. Morgan was very patience and knowledgeable and gave us a lot of professional advice. Most importantly he was able to lock in the lowest possible interest rate for us and save us a lot of money. Their loan processors were very courteous professional as well and kept me informed of the status of the loans. I wanted to say the team work in Best Solution Mortgage, Inc was spectacular. read more

If you're looking for a residential loan, I wholeheartedly recommend Best Solution Mortgage, Inc. Morgan and his staff Tara did everything possible to make sure my loan application and approval processes go smoothly just like they do to all other customers. I also got best rate possible given the current market. I'm so happy! Because Morgan is such a professional, reliable and honest person, I have recommended Best Solution to many people in the past and I've now used his service for myself. I'm so glad we have Best Solution to go to for our mortgage needs. Thank you, Morgan, Tara, and all your team members. Thujichey!!! Katrinchey!!! read more

I was hesitant at first to get my mortgage from a broker rather then my own bank. This was our first home mortgage. One of my friend recommended Mr pan. He explained all the different mortgage plans that were suitable to me, Many that I did not even heard of despite all the research I did online. So turns out I had many options. We ended up with a mortgage plan suitable for our income and situation at a good interest rate. Mr Pan was very understanding, knowledgeable, professional and patient. If you are looking for a broker who will treat you like family and truly care for you, than Mr. Pan is definitely the man to call. read more

we just closed on our second home two days ago, happiest moment of the year 2022 so far. all of this on-time achievement was made possible due to our great experience working with Morgan and Sara from BS mortgage Inc. best things about their service was that they are to-the-point responsive and reliable about their words. exceptionally professionalism and quick to address paper works on time otherwise in this very hot market. so, we were able to close in smooth and very timely manner. Must try and give it a chance if you are thinking to get a place to call home. I was so glad that I worked with them. read more

I can honestly say Mr. Pan made my first home buying experience a very pleasant one. From our first conversation he explained every options that was available to me and I never felt pressured into making a decision. My phone calls were handled in a professional and timely manner. In all I really couldn't imagine my home buying process being any easier. Even now that the deal is done I would still feel 100% comfortable calling Mr. Pan with follow up questions. He extended his expertise beyond the scope of the business deal and I look forward to contacting him for my next home purchase! read more

I bought my home with the help of Morgan back in 2010 while he was working for different company, and now i refinanced my home few days ago with Morgan at his own new office' Best Solution Mortgage'. Most of my friends and family has gone to Morgan for the loan. I always recommend him to everyone who seeks my help. People working at Best solution are very friendly and helpful. Tenzin helped us a lot at the time of our refinance. Me and my wife are already starting to look for another property and we will definitely be using them again and again. read more

I'm so extremely thankful to Morgan & his Best Solution Mortgage Team. I can't say enough great things about their work. Morgan was absolutely amazing through out the whole process. Completely guided me and gave me the best advice and spent time talking to me and I never felt like any question I had was silly even though I thought it might be. If you are in the process of purchasing your home definitely get this team on your side. The whole process is scary but its a little easier when you have the right people on your side!! read more

I know Morgan for a long time, he helped with my first home purchase, and also did mortgage for my current home as well. Him and his processor were extremely knowledgeable for structuring my mortgage plan, they knew exactly what to do and always gave me heads up for preparing everything ahead of time. So both times of applications went very smoothly. We really appreciated his help and would like to recommend him and his company to everyone who needs help for mortgage application. read more

It was a pleasure to do business with Best solution Mortgage. They have best people to walk through your home buying process. I was able to close my deal in no time. I would like to mention Morgan and also Tenzing who are very kind and understanding. They have been very professional and would do their best. My house buying process was excellent and I would like to thank Best Solution Mortgage, inc for their support to get my deal done fast and effectively. You guys are the best. read more

My family are so happy to have Best Solution Mortgage, Inc. I had a few interviews with others that I didn't feel comfortable with. However, after I spoke with Morgan Pan, I felt like I was in good hands and I can trust him, and at the very end it was all proven to be true. Morgan truly is a very experienced loan office in Queens. I want to thank you specifically for providing such a high level of professionalism, honesty and friendly personality to us. read more

Mr. Pan helped me bought our first home few years ago, he was referred by a very close friend, my friend told me that she had very comfortable and good experience with Mr.pan, which I found out was true. No only because he was very professional, he really cared about me, I was under a lots of pressure at the time. He spent time talked to me like a long time friend, even after we finished mortgage process. It really meant a lot to me and my family. read more

At first, I thought I need to go through lots of paperworks for mortgage loan application. But with Best Solution Mortgage, my life is much easier. With experienced guidance from Mr. Morgan Pan, I was able to pick up the best rate. I am very satisfied with his services. So, when it comes to mortgage loan issues including refinance, I highly recommend you to contact this great company !! read more

When it comes to finding the best mortgage broker, Morgan and his team are undoubtedly the best! They are very professional, efficient, and patient in the entire process. They helped me get my home loan with ideal terms within a short period of time. Morgan, Sara and Harry are very patient, kind and easy to work with. I would definitely use them again and I highly recommend them. read more

Buying house is a big thing in life. You do need a person to count on in order to ensure a pleasant buying process. I'm glad I have mr pan to assist me throughout. He is such a detailed oriented person and is taking every single part of you very seriously. I appreciate for all his advice and guidance. Will definitely recommend him to anyone of you who needs to look for financing read more

Our broker sara was amazing!!! She dealt with all my questions and emails, which were plenty! Always answer no matter the time of day and made sure we understood the process she was there from beginning to end. She was the person we put the most trust in through this process and if it was not for her I'm not sure we would have made. Thank you Sara at best solution mortgage read more

I've had a remarkable experience working with Sara Yan and Tenzin Woedhen at Best Solution Mortgage. From the start to the end Sara had been incredibly helpful guiding me through each stage until closure. She made the process look so effortless. I would strongly recommend Sara and her team to anyone who may need a mortgage loan. Thank you & Best of Luck! Rinzin Dorji read more