This review is for their passport photo services…read more A little story: We needed a passport photo for my 1 year old. We thought the hardest part would be getting her to be still, not actually finding a place to do it. Even though The post office says on their website that they do passport photos, the leave out that there is an age cap on those photos. They pointed us across the street to a pharmacy in north riverdale who had a passport photo set up. Unfortunately, they couldn't lower the white screen and clearly didn't know much about babies as they kept suggested we prop our daughter up on our hand. She is too wobbly and heavy for such a feat. He attempted laying her on the ground, looking up, which unsurprisingly didn't work. Defeated, my husband and I headed home but the "passport photo" sign on Riverdale Specialty Pharmacy caught our eye. So I dropped my hubby off and walked over with my daughter. There was no sense at all that we were inconveniencing the staff their by asking to do an infant photo shoot. They were flexible, patient, And super creative to get what we needed. Inside is also so nice and clean and inviting. I highly recommend that if you need a passport photo for a we one (or anyone else) that you come here!!

Unfortunately, I have to leave a negative review for Riverdale Specialty Pharmacy…read more When you pick up medication in person, the staff is courteous and professional. That part deserves acknowledgment. However, my experience with their delivery service has been consistently problematic, and at this point, unacceptable. I will not mention names, but the delivery drivers they outsource to are unreliable, unprofessional, and inconsiderate. I've experienced repeated delivery issues, including false claims that my address was incorrect, despite the fact that they have delivered to this same address before, albeit with ongoing problems. What makes this worse is the timing. There is an incoming snowstorm, and instead of clear communication or accountability, I'm receiving inaccurate information and excuses. Medication is not optional. This is not a package from an online retailer. This is someone's health. I am now seriously considering transferring my prescriptions elsewhere. Riverdale Specialty Pharmacy should reevaluate the third-party delivery partners they choose to work with. Thank your delivery partner for losing patient trust and potentially compromising access to essential medication. Courtesy at the counter does not make up for a delivery failure. Reliability matters. Accountability matters. And right now, those standards are not being met. Very disrespectful and inconsiderate - they have no regard for the elderly and the disabled.

Worst Walgreens I have ever been to. The customer service is terrible. The sales associates do not…read moreacknowledge or engage with customers, and the overall atmosphere is extremely unwelcoming. The staff are rude, inconsistent, and seem ready to argue over even the smallest concerns. A much more professional and respectful approach to customer service is seriously needed.

No stars, My brother went to pick up his medication at the pharmacy and stated that a woman named…read moreRoe was so rude, when he asked her several questions about the medication he was picking up. She stated that she had no time answer questions, cause she was too busy. So I ask, why is she there if she has no time to assure these customers, that their medication is safe to take. I have been there several times and every employee has a attitude when asked in which aisle is the item be at. They lacking severe customer service skills. As a employer n business owner, they would be fired, that type of insurbornation is not tolerated. Signed AC

I have had the same experience with the same pharmacy clerk more than once. I have the red Extra…read moreCare Card in my app, which clearly states, 'Faster Pickup' and 'For prescription pickup and Extra Care Savings'. CVS apparently has 2 cards in the app, there is a blue card for the drive thru and it's clearly marked that way. This particular clerk can't seem to find my information by scanning the red card ever. I believe this is the 3rd time I've had this happen with her and only her. I never have an issue with any other clerk, ever. Today she wouldn't scan the card. She had me scan it after she tried to tell me that my prescriptions weren't going to come up with the red card. They did, as they always have with other clerks. I showed her exactly what it said. She then told me I don't have a card on file. I do, as a matter of fact, I picked up a prescription last week with the same exact information from the CVS app. I didn't have to take out my card or phone to pay. Every single time I've dealt with this particular person, she cannot find my card. Then she proceeds to tell me it's not on file. It shows that it's available in the app. This might seem like a minor inconvenience, but why should I have a card on file to pay for my prescriptions, if I'm going to be told it's not available? I'm done with this CVS. I've had other issues in the past. This was the last straw. Switching to Capsule. I'll shop at Walgreens from now on for anything else I might need.

I have to agree with every 1 Star Comment on here - This is unacceptable Customer Service. The…read morewon't even answer the phone. Called for over 2 hours straight, no answer. Finally decided to go via the Pharmacy to see if you I could get someone to answer. Well after navigating through the horrible automated voice activated answering prompts, I got to a place where I could leave a message for the Pharmacy. The Pharmacist called me back within 10 mins and was so Rude and dismissive. She stated that someone from the store was in front of her and she would transfer me so that I could speak to her for the phone to ring twice and then hang up. Never received a call back although the Pharmacist called me and whomever she was speaking to while I was on the phone with her, never called me, knowing she didn't speak to me. One would think, she would have went to the pharmacist and say hey the call did not go through do you have a way of reaching that CUSTOMER. No, never got a call back and after being disconnected I tried to call back to the pharmacy, this time I was connected directly to the pharmacy and they phone just kept me on hold like they could see my number and did refused to answer. I hung up after realizing they weren't going to answer and called CVS Customer Relations. I am currently on hold with Corporate Customer Relations and that store is not even answering them, although they have back numbers. This type of stuff only happens in certain communities, this being one of them. But I called corporate and informed them that this is unacceptable, I blame the Store Manager for not making sure all calls are answered in a timely fashion to help assist with questions about products or services from this location. They really have to do better, I will call again next week to see if they answer the phone and if they don't I will be posting an update regarding their response. Side note, I get my scripts from Manhattan and never Ever had a problem with them answering the phone. I wonder why that is?

Came here all the time when I lived in the Bronx…read more It's a fairly good CVS. It's always stocked well and kept nice and organized/clean. The selection is pretty good here. They also have a lot of different snacks/foods that I don't regularly see in most CVS's. I still pop by here once in a while during my lunch break if I need something random during the workday, but I don't see the need anymore since I live in Manhattan now. The lines are never too bad here. There is some waiting, but it's never been a crazy amount, no matter what time I come. My brother found a $20 bill on the floor once. Not that it's relevant to my review or anything haha.

Monday October 5Th, 2026. Wow, what the hell happened to this CVS pharmacy and store location of…read moreMORRIS PARK!!????? Incredibly full after I made an online reservation for both the latest Moderna Coronovirus vaccine AND the RSV vaccine same day one after the other. There were over 4 different lines, and over 60 people waiting for different services from the pharmacy. I was on line 1 hour when only 3 people were ahead of me, then the pharmacy employee was a Venezuelan girl in her 20's who didn't speak a word of ENGLISH!!! Terribly unprofessional. Then after waiting again on another line, after she took my insurance information, the pharmacist giving the vaccines calls my name at 3:00 PM and says he only has the Coronovirus one, the RSV "goes fast here.". Never again will I step foot in ANY CVS especially the CVS at Morris Park, BRONX, New York!!

One stop shop for your health care needs! Very nice staff…read moreand Dan was so helpful and informative when we desperately called looking for a way to help my sister in laws baby whom was here from overseas and had left his nebulizer and medication back home. Thank you once again for all of your help and for going the extra mile looking for exactly what we needed!

This place is convenient for me to send back my ups returns, & buy my meds before food at food…read morebazaar or after.

Many peeps on the block complained when it was decided a Walgreens would take the place of the…read moreneighborhood supermarket. A Walgreens wasn't needed since there is a Rite Aid 100 yards away. But it's been nice to have this in the area when needed. Anyway, the set up is your typical chain pharmacy. Its clean and very bright. The pricing is decent and the selection is way better then the Rite Aid down the block. The plus is they stay open until 10pm on week nights.

I'd give them a zero if I could long phone wait times they don't call if there's a prescription…read moreissue so you just don't get your medication it's an absolute nightmare just avoid if you can and save your sanity

I called this pharmacy to check on a script that I need....the staff was dismissive and short. They…read morewere not helpful....do yourselves a favor take you business elsewhere

Very nice Pharmacy that is run by true professionals. Not only do they know their stuff but you can…read moresee the level of caring that each individual has. Thank you Starling Pharmacy for treating everyone with respect.

On hold form 45 mins for a prescription that was placed 2 weeks prior…read more Shame they play with people's health like this.

They don't answer the phones... both Pharmacy and Manager. Lazy rotten attitudes 75% of the time -…read morethey should have been shut down versus the other one near Pelham Pkway

I do not know why it always happened when I go into cvs, it's always a long line in the…read morepharmacy.They always have attitudes . And they are not professionally trained to be dealing with any customer on any level. If I had to grade them, I would give them a 0 because of the service and also living in this neighborhood. You could never find Nothing in this store. I can understand we all get stressed. But do your job right? And get proper training. Because your training as customer service representatives suck a** Okay alright. So to the c v s organization, we deserve better..

3.1.22 Best neighborhood Drugstore...and as of today....the…read moreonly big name drugstore since the Walgreens up.the block closed yesterday. I love the pharmacy and the staff are good people.. 5.3.22 The Pharmacy here is tops! The pharmacy manager assisted me thru a rather frustrating encounter with what used to be Affinity (good) who is now Molina (ugh). The ridiculous runaroud, dropped called and required 8 tries to get an OP that wouldn't just hang up...not to mention a procedure that is foreign to basic Pharmacy protocols...and this CVS Manager (name starts with an M) fought thru the bureaucracy in an attempt to get this kid her much needed meds. UPDATE: She did it! M got the basic info we needed to get this child her Rxs. Awaitng for them to fill it atm.

Thankful for them they literally delivered my Wic to my door, it was so hard for me to do before…read morebecause of the commute , & with the snow storms ! Fast efficient had everything I needed Thank you!!!

here we go with the lying! i really don't understand why they lie about a delivery date n then when…read morethey know or realize that's ur meds won't be delivered they don't even call you to give you an updated date. smh I swear this is the WORST!! But have the nerve to have auto calls about having to get your medicine in three days lol what a joke