I initially posted a positive review, but I take it all back. I would discourage anyone from using…read morethis company. The owner is a nice guy, but he damaged the mounting brackets on my windshield which caused part it to pop off while driving on the freeway. He also damaged one of the sensor cameras. We took the car to the dealership and they reported 'finger prints and a sticky substance.' We estimate repairing the damage to replace the sensor and install the windshield properly to be more than $1,500. Unfortunately, the owner has not responded to repeated requests to resolve this matter, and I am now spending nearly three times more to repair the damage caused by the initial windshield replacement.

My car was broken into and I was able to get a quote and schedule a service that same day. They…read moreprovide mobile service for free which I utilized. Joseph came and replaced the window on my car and cleaned up the glass from the interior. The whole service took about an hour. The window now looks brand new and functions properly. Some special callouts: I appreciate Joseph's honesty with the things he wasn't able to do (remove 100% of the glass, fix a tiny gap between window and window trim) Overall, super efficient, responsive, friendly, and helpful. Don't want to have to call them again, but definitely would if I have to!

Friendly, professional, customer focused and very thorough - I can't recommend these guys enough!…read moreThe charge is average and on par for a typical service. I'm not going anywhere else now that I've found them. Highly recommend. This shop replaced a poorly executed job with a better quality glass, tested everything repeatedly till we discovered the source of the problem (constant wind tunnel noise gushing in when I drove on highways for a year), and replaced the torn gasket successfully. They went above and beyond to help me and I cannot thank them enough.

Booked an appointment with AAG after calling several local stores and a national company. AAG…read moreprovided the best estimate with the added advantage of providing mobile-service. The technicians are friendly, kept me updated on their estimated arrival times, and were professional from start to finish. Owners were very responsive and maintained communication after business-hours.

Booking was smooth, quote was very reasonable. Ben, the technician was late for the appointment,…read morebut got to the business right away. When he found out the replaced window wasn't tinted as originally promised, he made the promise to redo the work at their cost at a later time. Very responsive and honest business, would hire them again.

I had a rock chip repair on the front dash I was looking to get repaired. First, Super helpful…read morecustomer service when I called for a quote and about availability! The person on the phone was very knowledgeable, patient and answered all my questions. The process of haing the glass was so smooth. The technician showed up at my house at the scheduled time and the repair took between 20-30 minutes. He was very friendly and knowledgeable. I am also very pleased with how the repair looks. The price of the repair with the technician coming to my home was reasonable and the payment process was easy. Would recommend and use Auto Glass Solutions if I neeed it!

I had a great experience with these guys. They replaced my window and vacuumed up all of the glass…read moreon the interior. They worked fast and had very fair prices, and were friendly and knowledgeable. I brought in a part to be replaced in the same door I was getting the glass installed in, it ended up being the wrong part. So despite them attempting to install it first and spending time to do so, they didn't end up charging me the labor costs for that work which was really appreciated. I would be happy to bring them business in the future.

Something hit my husband's driver side window and the whole window exploded on him while driving on…read morea Friday night. We were able to get a 10:30 AM emergency appointment the next morning with USA auto glass. They did a fantastic job.! Thank you you from " the lollipop lady".

MIke was super responsive, came the night I called and repaired the rock chips on site. The price…read morewas competitive and it was a no hassle experience.

Fast and friendly. I have used the windshield repair service twice for chips and had great service.read more

I arranged an appointment for 4/28 for a window replacement on my Honda. I was a little…read moreapprehensive beforehand, since Honda doesn't make my car anymore, and I was afraid there might be availability issues. Also, the closing clamps for the window are a little unusual. I wasn't able to set up my appointment on their software system, but their employee Ryan guided me through it easily. He was so helpful and reassuring throughout, exactly the presence you want when you need help with a car problem. I showed up about 8:30 for my 9:00 AM appointment, and Ryan was there to get me going. Their office and restroom were really nice. The rooms themselves were obviously once part of the dealership that had previously occupied the lot, but they were both very clean and equipped with nice new furniture and quality fixtures, as well as some snacks. The waiting room ambience is an important part of the customer experience, and I've always been surprised by the number of business that don't seem to care about the impression they make with a dingy, dirty waiting area. Not Dealership Glass! It was clear all the way around that they cared, and wanted to make people feel good about doing business there. News flash: if you don't care about your waiting area, it can make people think you don't care about other things, either, like maybe the work you do. Ryan got to my car right away. Practically before I knew it, he was done. He completed the entire job, start to finish, in only about 35 minutes. He never said a word about the window clamps, so they obviously weren't a problem. I could tell immediately when I saw the new ones that they were quality items; there's always a certain cheap, generic look to replacement parts that a shop has tried to get from some sketchy vendors at the lowest possible price, and these didn't have it. Even so, the final bill was HALF what a certain other local shop quoted me for the same window (!!). I wrote a Yelp review about them too, and my experience there was, shall we say ... surreal. Literally 180° away from my experience with Dealership Glass. Ryan's helpful attitude made all the difference. From start to finish, he was all about getting me squared away and fixing my problem. I know I keep emphasizing this, but it seems to be an increasingly rare characteristic these days. So many business employees just seem to want to get you in and get you out, and won't hesitate to make the slightest difficulty into an unpleasant brouhaha. I could tell Ryan really cared about helping me and getting my job done right. More businesses would do well to appreciate this approach. Having a window on your car smashed out can be a traumatic experience. More than most issues, it can immediately make your car look trashy and damage your pride in it. By the same token, businesses with the ability to reverse that situation quickly and competently can be almost like magicians in restoring your pride in your car and the fun of ownership. Thank you so much, Dealership Glass, and your amazing employee Ryan!

Dealership Glass was recommended to me by Toyota Lake City…read more When a crack began spreading in my windshield, I contacted my insurance company to file a claim. After a brief initial conversation with Dealership Glass confirming that OEM glass could be ordered and would likely arrive within a week, I routed my claim to them. The replacement appointment was scheduled for a four-hour time slot. Two days before the appointment, I called to ask if I could arrive an hour later due to a personal conflict. I was told firmly that this was not possible. Since I had never gone through a windshield replacement with ADAS calibration before, I decided to work around the schedule and arrived almost on time at 9:05 a.m. The technician, Ryan, was courteous and explained the process, including how to retrieve my keys from their automated lockbox if needed. The waiting area was comfortable, and another staff member later helped me access the Wi-Fi. At 10:30 a.m.--well ahead of schedule--Ryan informed me that the work was complete and that using OEM Toyota parts made a big difference in both fit and turnaround time. After a short, pleasant chat, I left. Unfortunately, later that day I noticed my Lane Keep Assist (Toyota's name for ADAS in the 2010 Prius) was no longer functioning. I have owned this vehicle for 11 years and know when and where the system should work, and it was now inoperative. The next morning, I called and spoke with Jennifer, explaining that the ADAS likely had not been calibrated correctly and that the car needed to be rechecked. She seemed somewhat dismissive, noting that the paperwork showed the work was completed. While accurate paperwork is good, the system had worked flawlessly before the replacement and stopped immediately afterward. Instead of offering to recheck the calibration, she referred me to a local Toyota dealer without clarifying who would cover the cost. Toyota Lake City later called me to schedule an appointment for the following Monday. Over the next few days, I investigated the issue myself using Techstream (Toyota's dealership software). While I did not have prior calibration data, reviewing live data during a drive showed erratic lane detection, even on well-marked, well-lit roads. A different Toyota dealership quoted me $430 (two hours of labor) for recalibration--less than Dealership Glass's listed $300 static recalibration fee. Wanting to avoid the expense and having some time, I consulted the official repair manual on ChiltonLibrary.com (thanks to King County Library's free access). The process, while labor-intensive, was straightforward with basic tools: a plumb bob, measuring line, Techstream, and in my case, a laser level for accuracy. After completing the recalibration myself in about 2.5 hours, the system began working exactly as it had before. I later found that the calibration data in the car's computer showed the camera height set incorrectly by about 10 inches--likely the source of the problem. Why I'm leaving a 3-star review: Positives: - Managed all ordering and communication with Toyota. - Charged MSRP for all Toyota parts--no markup. - Ryan reinstalled my dashcam and car wash sticker on the new glass. - Very fast turnaround--although almost too fast, given the scope of work. Negatives: - The strict insistence on my 9:00 a.m. arrival (instead of allowing a 10:00 a.m. start) caused unnecessary stress for my schedule and family. - Mistakes happen, but owning them and offering a clear resolution builds trust. Referring me to Toyota without committing to cover the cost did not inspire confidence.

Brian and team did an excellent job replacing our sunroof, they came to our location. Very friendly…read morewe highly recommend and will use them again!

I picked up a rock chip on the freeway, which turned into a crack the next morning. I called Brian…read moreat Bullseye Glass off a recomendation from a friend. Brian and Joel ordered and installed the new windshield that afternoon!! I am beyond happy!! Thank's guys for the great service.

Roger is awesome! I got super fast service fixing the rubber trim on my van's windshield for a…read moregreat price! This is the only company i will be using for all of my auto glass needs.

Because my claim has finally settled with my bank and car insurance, I am finally writing my…read morereview. My 2024 Audi Q5 needed a simple windshield repair. Alongside these newer cars, I learned the camera also needs to be recalibrated for lane assist & other features to function. All of my car's safety features were working prior to this appointment. Scheduling with Roger was fairly easy. He insisted that he worked on newer German cars all of the time, so I felt comfortable after seeing the positive reviews (side note: most of these reviews are for OLDER cars that do not need the recalibration). He was able to come replace my windshield within the week and then had me make an appointment with another guy (Jeff, whose business is Reign Calibrations) he works alongside to recalibrate the camera. Spoiler alert: he was unable to recalibrate the camera. So I contact Roger asking about next steps. He tells me these cars can be finicky and that he wanted to look at the installation again. I actually called Audi at this point and asked for one of their tech's opinions. They told me the gel pad almost always needs to be replaced. When I told Roger what Audi told me, he told me, and I quote: "Do not listen to Audi, because they just want your money." Don't listen to the people who work on these cars all day? Interesting. After this comment I was losing faith. Over the next couple of days, Roger and Jeff (the guy who does his windshield calibrations) changed the course of action for what they wanted to do about the situation several times. First, they wanted to take off the bracket, reinstall it, then try a recalibration. Then, they wanted to replace the gel pad and try again. Lastly, they wanted to put on a new windshield and try again. At this point I felt as though they were using my $50k car as a guinea pig and I'm very suspicious at this point. I ended up calling another auto glass company in the area and they gave me a lot of great advice. They were very surprised at what I was telling them about the situation (Audi included). Roger ends up coming by to look at the windshield. He sends me a text about 30 min before he wanted to show up. Not sure what he did but he was gone again in 15 min. Jeff then texts me about making an appointment to attempt recalibration on a Friday. I respond by saying my schedule is open. He doesn't reply for a day and then responds by saying he's changing the shop location. When I asked where I'm taking it, he did not reply for another day. Next day, which is Friday (the original day he said he would do the recalibration), he texts me saying we can do it on Monday and has changed the shop from Lynnwood to Everett. Now, I did some research. Many times these guys realize they don't have the proper equipment so they'll rent a bay at a different shop. I was done at this point. I stopped replying and called my credit card company and car insurance company. I got scheduled with the shop Audi recommended and my car was good as new. Roger was extremely unprofessional with the way this was handled. He wasn't honest about knowing how to work with these cars and other things as well. I would never trust these guys with another vehicle. What was supposed to be a one day job was turned into a two week headache. Side note: he told me he wouldn't offer a refund because the windshield was installed properly, but the new shop was shocked at the installation. It was totally botched, of course. His partner in crime somehow turned off features that technicians aren't even supposed to have access to. The car completely locked up all of these features as a way to protect the system I later learned. This was a lesson learned. There were a lot of positive reviews for his Wind-Tech Yelp page, but going to his actual business' page was a different story. It seems like Wind-Tech initially belonged to someone else but now it's Roger's as well. His other page is Windshields To Go. This isn't even something allowed by Yelp. TLDR: do not bring your newer car here if you care about your car's safety features. He'll also botch the installation with gaps in the windshield and an absurd amount of glue.