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    ASAP Towing

    3.4 (49 reviews)
    Open Open 24 hours

    Services - ASAP Towing

    Car towing

    Motorcycle towing

    RV towing

    3 More Services

    Trailer towing

    Truck or SUV towing

    Vehicle towing

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    Recommended Reviews - ASAP Towing

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    Gerusa O.

    I own a delivery company that subcontracts drivers and some of them drive my Vans. One of these Vans broke down at 6 am Friday Morning, March 15th 2019. By the time one of those highway tow trucks stopped and helped my driver to a safe location off the freeway it was 7 am. Since these tow trucks are part of a program supervised by the highway patrol I could not hire him to take it further. I instructed my driver to leave the keys in the vehicle with the doors unlocked and I proceeded to look for another tow company. After calling a few I called ASAP TOWING at 7: 23 am. He had the most reasonable price to take it from Hayward to San Leandro, about 8 miles,$145.00. I agreed and sent him the information. At 9:44 am he texts me saying there is no vehicle here. He went to the drop off location first instead of the pick up location, despite a very detailed text message which I have attached for your viewing pleasure. He said, "People usually send the pick up location first and then the drop off location." Then proceeded to say, "that's my fault, I will go back to Hayward." I appreciated him taking responsibility for his mistake. He gets to the vehicle and the vehicle is locked! He wants to charge me $65.00 to open it. I, then, called MY driver who assured me it was open. I can only assume the other tow truck driver locked it. Anyway, by the time he got it opened I was able to talk to my mechanic so I changed the drop off location to Concord. He charged $285 and we negotiated $300.00 for him to open it and take it. More to come.....I need to go to sleep. I have been up since 6 am Friday morning and it's Saturday 2 in the morning. I'm exhausted. Alright, 9:56 am Saturday morning, now, and continuing.... He arrives in Concord (at my mechanics home) at 11:39 am and calls me to get further details about the drop off location and asks how I would be paying him. I said debit card and he ups the charge another $10.00 because of merchant fees. Fine, I agreed and he gives me instructions to send him a picture of the card and zip code and tells me he'll send me a text with the charge. I'm waiting for that text before I send him the information and he calls me back at 11:44 am to tell me the mechanic is going to go to the bank to pay him cash. I didn't understand because why would my mechanic pay him? He tells me that the mechanic is talking to my husband and I said, ok, that's fine and I call my husband directly to find out what was going on. It's now 11:58 PM and he calls saying to give him the card information. I go on to say that he must have misunderstood. Anyway, I'm already late for a 12 PM appointment and I'm about to arrive so I take advantage of the stop light, take a picture of my card, and I send him that along with the zip code by text. I run into my appointment relieved and I have no more access to my phone. It's now 1:00 PM, I get out of the appointment, gather my things walk out the door and check my phone. . 15 missed calls, 8 text messages, 9 voicemails from this guy. I didn't check any of it and just called him right back at 1:02. He is screaming at me that he's still there and now it's 380.00 for standby. He starts threatening me and my mechanic that it'll be $600.00 because now he's going to take it back to Hayward unless he gets paid $380.00. He screams for me to check my messages and the times, he won't let me talk and hangs up. My mechanic stepped in to help and he made my mechanic go the bank and get $380.00 cash. We go back and forth by text because he won't answer me. Apparently he also needed the CVV code on the back of the card but he never asked me for that. Not once. Last I looked on my phone was 12:02 running into my appointment. He texted me a minute later but that was a minute too late. That's on you. You to me picture of card and zip code. That's it. I sent that to you. Done. I don't know what happened at the drop off location but this guy has been dealing with me all day, back and forth, aggravating me, treating me like crap and I put up with all of it, agreed to every charge, followed all of his instructions, sent him everything he asked for and I pay the price? Not ok. The world does not revolve around you, guy, I have a business to take care of and a night job as well which I was an hour late to thanks to you. I didn't get home till midnight so don't tell me about work and "what about you?" WHAT ABOUT YOU? DO YOUR JOB, DO IT RIGHT, AND PAY ATTENTION. Sorry for the long review but I made it as short as possible. (Yes, there's more) Don't waste your time.

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    1 year ago

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    2 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    3 years ago

    Did what he said he was going to do, on time and communicated. While I'm from the East Coast, I would call him again.

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    8 years ago

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    3 years ago

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    9 years ago

    Helpful 1
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    7 years ago

    Responded fast and was professional and knowledgeable. Helped me out when I really needed it. Great service.

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    15 years ago

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    7 years ago

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    10 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    12 years ago

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    9 years ago

    Because there's a lot of traffic they refused service. Don't call yourselves 24hrs if you don't have time. Worthless company

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    5 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    8 years ago

    Has been there for me twice late at night when my car broke down on the freeway, when no one else was available.

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    9 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    8 years ago

    Don't call this guy do yourself a favor and call someone else. So unprofessional. Doesn't deliver on his word.

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    7 years ago

    The tow truck driver was a pretty cool guy. It didn't take too long and I got what I needed.

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    10 years ago

    I just dealt with one of the rudest people I have ever met. This is a horrible company and hire ridiculously rude drivers. Stay away!!!

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    8 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    8 years ago

    Wali was a great guy helped me get my Acura vigor home after it broke down on me. For a good reasonable price

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    10 years ago

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    Page 1 of 2

    Ask the Community - ASAP Towing

    Review Highlights - ASAP Towing

    Wally was great, he helped us figure out what the issues was with our car and even helped with some electrical tape to fix our issue for the night.

    Mentioned in 4 reviews

    Read more highlights

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    Towing Guyz

    (47 reviews)

    My insurance company dispatched three different services which refused to pick up my car based on…read morethe mere 3.5" of clearance due to my air suspension being broken. Thus the reason I needed a tow. I did my own research and found Towing Guyz. The dispatcher, Alex, inspired confidence by assuring me they routinely pick up slammed exotic vehicles. Amir arrived with all the proper equipment to handle my slammed vehicle: he brought a flatbed, ramp, and blocks.. Amir's personality also inspired confidence. Some tow drivers can be resentful if you micromanage the job. Amir actually asked me to keep an eye on one side while he kept an eye on the other, which I appreciated. Four eyes are better than two. Also, he didn't pull the car all the way to the front of the bed because that might've caused some damage from unavoidable angle changes. He let the car dangle slightly off the back, but firmly secured my car with straps over the wheels. Very thoughtful approach and execution. And I greatly appreciated Amir's professionalism and authentic concern. He was also super friendly and warm which made me feel good at a time I was nervous about damage, especially since the front bumper had recently been replaced and repainted. Like new. I was apprehensive before he arrived but I felt so much better after the car was taken away and I had every confidence he would unload as carefully as he loaded. The proof is in the pudding because there was zero damage. I'm so grateful to the Towing Guyz team. I can wholeheartedly recommend Towing Guyz without hesitation. I hope never to need them again, but if I do need another tow, or if a friend needs a tow, Towing Guyz will be my go-to.

    The quickest response ever! I was needing my car towed from Dublin to Brentwood and the quote was…read morereasonable. They did exactly as promised with absolutely no fuss. Kept in contact to show it was loaded and ready for transport and even sent a payment link. So quick & easy!! Highly recommend.

    ASAP Towing - towing - Updated May 2026

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