My sons truck finally died, but it couldn't stay at Tire Plus and it couldn't be driven. AKA~ we…read morehad it towed tot he house for now. John was our tow truck extraordinaire, he quickly loaded the pickup truck onto the lift and brought it the whole 2 miles to our house and parked it neatly in our driveway. We were quoted about an hour when we called it in and went and had lunch when we got the call from John that he could be there in ten minutes- I think that was right at 40 minutes. So they promised and delivered in the time frame. I picked this company because it has been in business for 30 + years. I figured you wouldn't be around that long if you weren't good. I will say- when I called the number on Google it gave me an automated message that the mailbox was not set up for the phone number. I went to their website and they had the same number listed so I tried again with success. Phone skills have definitely gone by the wayside though- this is the 2nd towing company I have used in the last several months and neither took my name or number. I understand they can see my number- but they could at least say that. Confirm it. Something. I answer phones for work and there is something definitely lacking there. But the driver was well spoken both on the phone and in person.

Damaged my motorcycle when they towed it and to this day have refused to fix it. I had brand new…read morefairings on it. I will be taking legal action against them. Do not recommend this place.

Hands down the best towing experience I've ever had. They got to me way quicker than expected. The…read moredriver was super nice and very professional. My car is lower than most vehicles and the driver took extra care to make sure no damage happened to my car when getting it up on the truck. Highly recommend.

Arrived quickly and got us taken care of with courteous and professional service. Would recommend…read moreJax Express to anyone. We also use them for our work fleet and they always take good care of us.

Contact tikis gave me an eta, office kept me updated via text. Driver was on time and was very…read moreprofessional. This the company I will use if need in the future.

I reached out to Tiki's Towing after seeing their $65 tow advertisement on Facebook Marketplace…read more When I contacted them, I was informed that the $65 rate only covers up to 2 miles, which is understandable. My total came out to $120, which I agreed to without issue. Before the tow, I clearly explained to the first person I spoke with that the vehicle needed to be moved from one property to another and placed behind a gate, and that they would need to open the gate. After the vehicle was picked up, I also sent them a picture of the gate--circled--as you can see in the image below, to make sure there was no confusion about the drop-off location and instructions. When the driver arrived, a different person contacted me for directions. I assumed all prior details had already been communicated, so I did not repeat the information about the gate. However, once they arrived at the drop-off location, they refused to open the gate and place the vehicle inside. They told me the person I originally spoke with was "in training" and unaware of their gate policy. I explained that if I had been told upfront that I needed to be present to open the gate, I would have made arrangements to be there. Despite this, they refused to wait for me and left the vehicle in front of the gate--even though I had already paid the full amount. Before posting this review, I tried to handle this professionally and work things out directly with the company because I genuinely support small businesses. However, I was told they would rather respond to a review than resolve the issue. To make matters worse, the owner/co-owner was argumentative and unwilling to fix the situation, stating they had other jobs to get to. Overall, this experience showed a lack of communication, professionalism, and customer service. I would recommend clarifying all policies upfront if you choose to use this company.

Courteous/ on time/ below quote/ good at pulling trucks out of mud ditch. Would recommend.read more

The tow truck driver was rude. He blocked my car and hadn't even started moving another car and…read moreignored me on Mother's Day as I couldn't get out of the parking lot with my young daughter. All I asked him to do is please let me get out before he starts connecting the truck and he told me I was giving him an attitude. Blocked in another guy he also totally blocked. Terrible customer service and rude to those of us be blocked with a super easy pull forward fix. He blocked us in while he sat there, ignoring us, couldn't believe it.

Obviously, nobody likes to have their car towed for the most part. I found everything in my car…read moreuntouched and all of the interior belongings in place. Beach Body towing took great care of my car! I will definitely use you guys in the future! Thank you!

Beware missing items! my son had his car towed by this…read morecompany and the gift cards I gave him for Christmas that were in the door pocket came up missing. $100 Worth of gift cards from Christmas just a couple days ago that were in the door pocket at the time of the towing were missing when we picked the car up the next day. I called the business About it and they said that the truck driver has been working there for three years and would not do something like this. They did not apologize nor offer any kind of restitution. If you happen to use this company to to a vehicle, please take all of your valuables out of the car like my son should have.

Yes. I highly recommend. This was an affordable tow. $65. The driver called me when he was on his…read moreway. Sweet man. Great service. Delivered my car safely.

Great drivers so nice .... I needed a tow and talked to Marot he was so helpful and my drive Jason…read morewas there in a flash ..... Thanks a million....

I used this company for a tow after my car was in a terrible wreck. I dealt with Andres who was…read morevery kind and accommodating while explaining the process to me. He answered all my questions and gave clear descriptions about policies and services, upfront about pricing and payment options, and was very professional. They had a tow truck out right away and even recommended a body shop for me. They put me at ease at a very difficult time. Superb customer service, fast response, super convenient and great pricing!! I would highly recommend this place if you need a fast, reliable tow.

From the owner: I have 20 years in the towing industry, and care deeply about the satisfaction of all my clients…read more I'm very passionate about what I do and fully educate myself on all the newest procedures, the newest vehicles, and newest requirements, making sure I always tow with safety. It's is my goal to provide a quality service at an affordable price. Velocity Towing is a family-owned business here in Jacksonville, which is ran by me and my wife. It is our hope and goal to serve the people of Jacksonville. Building long-term customer relationships founded on high quality performance is the cornerstone of our business. Why should you settle for anything less?

Had a timing chain issue on my mk6 GTI & Mark at Allstar was able to get me a reasonable quote and…read morequick turnaround. Definitely give them a call if you are worried about finding a euro specialist for your Audi that's reasonably priced and does quality work. We all know how expensive it can get, but I'm glad she's running good again.

Allstar Automotive has been the best shop Ive found in Jacksonville hands down. Terry was super…read moreprofessional and very knowledgeable. Dropped my car off on a Friday afternoon and had it turned around in a matter of a few hours! Above and beyond. 5