Hands down the best towing experience I've ever had. They got to me way quicker than expected. The driver was super nice and very professional. My car is lower than most vehicles and the driver took extra care to make sure no damage happened to my car when getting it up on the truck. Highly recommend. read more

Arrived quickly and got us taken care of with courteous and professional service. Would recommend Jax Express to anyone. We also use them for our work fleet and they always take good care of us. read more

I cannot suggest this company enough! We were in a really sucky situation, Dutch was our driver, and he was absolutely amazing!!! I mean I could not talk more highly about him! He was so kind and really made me feel better about our situation!!! he was very very knowledgeable with everything about cars every make model brand anything!!! He went above and beyond to make this as easy and painless as possible!!! I really just could not suggest this company (and Dutch specifically) enough!!!! if you need towing, I really really really suggest you use this company!!!! I've never had to have a car towed before, but this was the best first experience I could've ever had, and if I ever need a tow truck again you bet I will always come back to this company!!! They had an estimate that my driver would be out to me within an hour, not even 10 minutes after I got off the phone to get a truck out to me, our driver called and let us know that he was only 20 minutes away! He was so fast with getting to us, and was an absolute expert on getting the car onto the rig fast and safe! read more

Anthony was the nicest tow driver I've ever met. Prompt professional and very helpful. Made an inconvenient time much easier. Thank you! Will def call you again if needed. read more

Justin helped get my car to the shop safe. Great experience and would recommend! Gary B.

I had to get a tow to get my car worked on. I set an appointment and they were on time! The driver was knowledgeable and professional. Absolutely stellar service! I would recommend Jax Express Towing to anyone! read more

Jax Express Towing - Towing Near Me - Jacksonville, Florida

They arrived within two hours of my first contact . I was text with the updates about the arrival time The driver was very professional answered all of my questions with patience and kindness read more

Very efficient on a weekend. Driver showed up about 30 minutes. My car completely died and the driver was helpful and courteous and get the car out of the garage by jumping it and pushing it onto the truck. Also assisted us at the dealership as well. Hopefully I won't need them in the future but will def recommend to others. read more

Driver was courteous and professional. Cost for tow was reasonable considering gas prices are so high right now. Quick and easy. Strongly recommend. read more

My experience was great the price is cheap and the driver was punctual and polite and efficient. And I didn't have to wait for service I was served within an hour of calling read more

Brian was very helpful and professional during a very stressful time for my us. We called dispatch and were told someone should arrive within an hour. 30 minutes later and Brian was calling to say he was 25 minutes out. Nearly 20 minutes after that, Brian was lining up the tow truck to our car. Prompt service as described, as well as friendly and should we need any tow services again, we will definitely be calling Jax Express read more

For towing needs above and beyond AAA, and particularly for restrictive towing situations and special towing needs for your car, just call JAX EXPRESS TOWING!!! They arrive AT THE TIME you are TOLD!! And BIG KUDOS to Anthony Faber who worked quickly, cleanly, and methodically to get the job done with no damage to my car!!! JUST CALL JAX EXPRESS TOWING!!! read more

Jax Express Towing - Towing Near Me - Jacksonville, Florida

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I had a flat tire about an hour away from my house and we called around a few places first, but am glad we went with them. My driver, Brian went above and beyond today to help me out and make sure I wasn't stranded on the road. He had some people to get to before me, but they kept in touch and kept me updated so I knew exactly what was going on. I will gladly refer them to my friends now. Thank you to Brian for making today a little bit easier on me than it started out! Price was fair as well. read more

I would give ZERO STARS if I could because the manager of the establishment, BRANDON, lacks any and all professionalism!!!! Needed my car to be towed. I set up for someone from Jax Express Towing to tow my car. Because of traffic I was running late and for whatever reason missed their call but did not even see their call until I entered my apartment complex. As I enter my apartment complex, I see their tow truck waiting so I immediately called them back thinking that it was the tow truck driver who had called. It was Brandon who answered and he rudely expressed that their driver had been waiting for 20 minutes and that my phone was going straight to voicemail. I apologized, but advised Brandon that I am now in the complex and that he can call the tow truck driver to come down. And I also advised that there was "no reason to be rude" as I felt that he was being rude for someone who is supposed to be PROFESSIONAL. About 1 minute later, Brandon from the office calls me back and says "before I send my driver down I just want to make sure that there isn't going to be a situation" so I replied "sir what situation? The situation is that my car needs to be towed" and his reply back to me was "well because of the remark you made when you got off the phone", which is when I realized that Brandon was literally calling me back because he was personally offended that I called him rude, even though, as a customer, I felt that he was rude! I advised that the issue wasn't with the tow truck driver but was with him and I just need my car towed, and he THEN advised that there will be a $25 fee added for his tow truck driver having to wait. Now my question is, WHY did Brandon wait until the end of the SECOND phone call to tell me that there was a $25 fee. Instead, he made the 2nd phone call to be about the comment for me calling him rude. I was upset. Brandon said he is the manager and he doesn't report to anybody. But I will find out who to speak to regarding this with Jax Express Towing because I feel that Brandon (if he is really the business owner" does need to stop taking things personally in regards to his own business!!!!!! read more

The best towing service in Jax! Quick, safe, professional and courteous. I called in advance to arrange a time to pick up a vehicle and they were ON IT! Thank you, Jason! read more

I have used this service more than once and I now believe I can say exceptional,service all round from Customer Service to Drivers very professional. read more

They were absolutely wonderful and super sweet highly recommend them especially if you're a woman!

Perfect towing and very professional driver (Bobby)! Highly recommended company to tow your car for a good price and fast shipping.

Friendly, & fast service. The driver arrived in less than ten minutes of my initial call & towed the car to our desired destination. I'd highly recommend using this towing company. read more

Friend and fast service. I liked that the driver had knowledge of the vehicle and talked to me before just hauling it away. Highly recommend. Thank you Andrew read more

A+!! Fast and safe service when I needed a flatbed due to damage to two tires. Thank you!

Would HIGHLY RECOMMEND!!! AMAZING service. ANDREW went above and beyond for us. Several tow truck companies refused to go on the airport property, let alone in the garage. But ANDREW was willing to do what the other drivers wouldn't do. He worked very hard to accommodate us, extremely professional and polite. That type of customer service is impossible to find these days. FOUR STAR customer service!! read more

I was stuck on 95/295 N at 5 PM traffic. I was very pissed because it was taking forever for my insurance company to find me a towing provider. An hour goes by and nobody shows up. so I go on yelp and find jax express towing and these guys showed up very fast, very fast service, fordable. I'll definitely rely on this company from now on. Very glad that I found them and would prefer them any day. read more

I was stuck at Town center and thought my car was done, I did a quick search and talked to the young man at Jax express he was kind enough to come tow my suv even though it was late and he also gave me tips on how to fix the alternator. Please take note it was raining and windy and busy at SJTC that day and he also came to me with an umbrella for my kids to get into our rental. I am grateful for this young man and Jax Express Towing. read more

My car died on the way home from work and you can imagine I was extremely frustrated. My car insurance called Jax Express Towing and he was there within minutes. He was friendly and really helpful. My insurance company instructed him to drop off my car at a Goodyear, but I wanted my car to be dropped off at my trusted mechanic. He generously offered to do so with no extra charge! He also texted me a picture of my car after he dropped it off. If I ever need towing service again (hoping I wont have to LOL), I'm definitely calling him! read more