This CarMax location has a great selection, I came to see the Porsche's. Great quality and…read morecompetitive pricing. Shonna was great help from the sales team! I surly would recommend!

I had an excellent experience with this Carmax on Atlantic Blvd!!…read moreMy sales person was Robert and he was awesome! I felt the whole process was probably the most transparent auto purchase I've ever had. I was able to check out several different cars and never felt pressured at all. It took me several visits and some browsing on the Carmax website. I found the car that checked all my boxes and it was close enough to Jax that shipping was free!! Once it arrived I test drove it, and again there was no pressure to buy. Robert was very knowledgeable and so patient with all my questions! I decided to purchase the 2020 Hyundai Santa Fe and ended up trading in my 2016 Kia Sorrento (wasn't planning on that but they gave me a fair value) There are no hidden fees, or any "bait & switch" like most dealers do! There is a dealer fee, but it's not a huge mark-up, considered the car meets their stringent standards and they are a business, so profit is not unreasonable. Overall the process was streamlined and straightforward. I didn't have any issues with my purchase, and I would definitely recommend checking them out if you're looking for a pre-owned vehicle. I think their customer service is very good! Everyone I interacted with were knowledgeable and helpful! I've had my car since February and I absolutely Love it! Thank you CarMax!

Everything went smoothly. The process was clear, and there was nothing hidden. I really appreciated…read morethat

Went on a Sunday for a test drive. The dealership was open with plenty of salesmen available…read more Had a good experience with Vadim, polite and professional. Depending on what vehicle you are looking for, your experience might vary as not all models are readily available there.

Carlos was straight forward, no gimmicks. Got a great car at a great price. Once we decided on the…read moreAudi, the out the door price was exactly where it should've been and he had us outta there in less than 45 minutes. Excellent experience!

I bought a car through Carlos and found out that there's still a lien on the car after I paid for…read moreit in its entirety.

Chris Williams was a big help showing me around with patience and honesty. Highly recommend. When…read moreI'm ready to buy again I will go back to him for sure.

Please stop and read this review. This was the first time in my life as a woman walking into a…read moredealership where I felt I was treated fairly. Please go and see Chris. He is outstanding and very fair. This is the first time I felt good leaving a dealership!

The only reason this is a 1-star review is because Yelp doesn't allow negative stars…read more My experience at this location was unbelievably frustrating and misleading. I paid $1,261 for repair work on my vehicle, and the work was never performed. The individual who took my money was operating inside United Auto's facility, using their location and space to conduct business. At no point was it made clear that he was supposedly an "independent" operator, nor did he appear to be separated from the business in any noticeable way. After the work was not done, I later discovered that the person who took the payment -- "Bobby Body Shop" -- does not appear anywhere on Florida's business registry (Sunbiz.org) and does not appear to have any verifiable license or business presence in the state. United Auto ultimately refunded my money, which I appreciate, but that also confirms that this situation was tied to their location and operations. The process was confusing, unprofessional, and handled with very poor oversight. No customer should ever have to dig through state databases to confirm whether someone working inside a repair facility is even legally registered to perform repairs. This experience caused unnecessary stress and wasted a significant amount of time. Consumers deserve far better clarity, professionalism, and accountability.

They SELL LEMONs!!! The day after purchasing the car the check engine light came on...that happened…read more5 times in the first 30 days...they assured me it was just a fuse and other issues that they "fixed". Every time I took it to them (45 min from where I live) they would clear the "check engine light" however it would come back. At 1 and 1/2 month after purchasing and now "check engine" #4 or 5 by the time I took it to an Auto zone and had them plug in their machine to let me know of issue. That is where they stated that the Catalytic Converter needed to be replaced. Took it back to United auto and Although they "fixed" it...I find out today by a mechanic at Goodyear that the mechanic at United auto placed the catalytic converter BACKWARDS clogging and pushing oil in the wrong direction. Causing my engine to be damaged. Even though they said they were "fixing" the issues, and like they stated "they did not have to help me" because all sales were final...their mechanic made a mistake and now the repair is $3-4K (thousand) and Goodyear cannot guarantee it will keep the car running long term because of the damage his mechanic made. United auto tries to blame me stating I was running the car without oil when it was a mistake by them. This was for sure a LEMON. I paid $12,500 and now I am Out of that money that I PAID in CASH!!!!!...not a loan.

This was an amazing process from start to finish, and I never thought I'd say that about buying a…read morecar. This was my first car I've ever purchased myself so I was very nervous. Everyone has heard a horror story of someone getting scammed while buying a car. However, this experience was so far from being stressful or confusing. Willie is the one who helped me during the process. As soon as I sat down we let him know I was interested in Camrys and Malibus, and he immediately jumped on showing us options. He also mentioned a Jetta that came in recently it was a really good price. I took interest as soon as I saw the photo of the Jetta. Within 30 seconds of driving it, I knew it was mine. From there, the paperwork and "sales" aspect of buying the car was smooth sailing. It's almost done completely virtually which makes the process really seamless and easy to understand. There is a screen you view everything on so there is great transparency in pricing. I never felt like Willie was trying to do anything other than get me out the door with the best price and car. He kept checking in with his manager about things which made me feel secure in such a big purchase. He also answered all of my questions in easy to understand terms and was super patient with us. He even took it to the car wash before we left! Overall, this was the best experience of buying a car I could have hoped for. I am thrilled to call Jenny the Jetta mine!

***UPDATE*** After posting this review, I was contacted by…read moreEliot, a higher-level manager, who changed the trajectory of this experience entirely. Unlike my earlier attempts to escalate, Eliot actually listened, took my concerns seriously, and didn't make me feel insignificant as a customer. He offered real solutions and structured the remainder of the process to respect my time -- arranging for as much of the transaction as possible to be handled remotely with the vehicle delivered to my city so I wouldn't have to make another trip to Jacksonville. Eliot paired me with Katie in sales to handle the in-person portion of the transaction, and she was everything the previous experience was not. She came fully prepared, was knowledgeable, efficient, and -- most impressively -- proactively addressed relevant details before I even had to ask. It was clear she genuinely cared about making the process smooth and takes pride in her performance. I'm leaving the original review in place because that experience happened and others deserve to know. But I also believe in giving credit where it's due -- Eliot and Katie earned it. They turned a deeply frustrating situation into a completed purchase decision that I'm confident in. I am also quite impressed with the responsiveness and exceptional follow through provided after the sale was complete. If your experience puts you in contact with either of them, you're in good hands. ---------- I am highly disappointed with my first experience with Enterprise Car Sales. I had selected two vehicles online and confirmed their availability via text prior to driving over 1-1/2 hours to Jacksonville. I was to see Katie upon arrival, but was paired with Daquan since she was unavailable when I got there. I provided him the stock numbers and the text confirmation, he had me test drive alternative vehicles while I waited for him to find them. Hours later, Daquan admitted the vehicles and keys could not be located due to inventory issues. The following week, he contacted me to inform the vehicles and keys had been located. I returned that Saturday and test drove the vehicles then let him know which one I intended to buy. I requested a second key and interior cleaning of the stained seats for that vehicle then was assured these items would be handled. When I called back for an update the following week and to advise of my arrival to complete the purchase, I was told the second key would not be ordered until after I arrived which meant additional waiting for me. This was extremely frustrating after already losing two Saturdays and incurring travel expenses due to Enterprise's disorganization. I attempted to escalate the issue to Herbert in management but never received a follow-up call. I have been forced to cancel the transaction with my bank due to the poor communication, inadequate preparation and lack of respect for my time and money. Based on this experience, I would not recommend Enterprise Car Sales.

Great experience, very professional and customer service was A1. From the salesman all the way to…read morethe finance guy, we were well taken care of. Highly recommend this dealership if you're interested in a new or used Lincoln.

I am writing to formally express my extreme dissatisfaction with the service I received at your…read moredealership following a recent recall appointment. Despite providing clear instructions that I would be out of town and that my 93-year-old mother would be available for the 10:00 AM pickup and end-of-day drop-off, the process was handled poorly. Your team failed to return the vehicle as scheduled on Friday, leaving my elderly parents without transportation for three days. As a result, they missed dinner plans, an urgent care visit, and essential doctor's appointments. The communication throughout this period was unacceptable. I was unable to reach a person on Saturday, and my request for a callback from Frank went ignored. When I finally spoke with Frank on Monday morning to emphasize that we needed the car by 9:00 AM for a critical specialist appointment, the vehicle did not arrive until nearly 11:00 AM. To make matters worse, rather than offering an apology, Frank was dismissive and attempted to blame me for the delay. This experience has been incredibly stressful for my family, especially given my parents' age and medical needs. I hope you will take this feedback seriously to ensure other customers do not face similar treatment.

I purchased a vehicle from here a few weeks ago, a 2017 Mercedes Benz E300. After a few days of…read moredriving it the check engine light came on and the transmission is skipping gears. I made several calls to get it looked at. Well after taking off today they told me It was the Transmission Pressure Sensor and I would have to flip the bill to get it fix. I'm like I haven't even had the car three weeks. Not to mention the screen keeps blacking out, the put the wrong bumper on the front of the car, it's missing a cover underneath exposing all the wiring. There is nothing they can do because I did get a warranty. These people are crooks and don't give them any of your business!!

Crooks! Do not buy from this so called "Dealership" they buy cars from auctions with over 100k…read moremiles and simply flip them without even a carwash! I recently bought an Audi from them after they claimed the car had zero issues and had been inspected like all their vehicles and i like an idiot believed them since they literally have a repair shop attached to their beach blvd location. But the real reason the shop is there is to work on the car you just bought that will most likely have oil leaks, busted CV axles and bald tires to say the least. Then here's the kicker.. they try and sell you overpriced parts and standard install fees and tell you they are making things right since the car must have some how sprung all the problems after their "inspection". Ryan the owner is a master class BS used car sellsman who the most dishonest person you might ever meet! "No let me sell you a new CV axle for 400 dollars that is normally 700, plus installation" while a simple google search can discover the real price is 130 dollars. Stay away!

I visited this dealership from 2 hours away to look at a vehicle that was posted on the Facebook…read moreMarketplace after corresponding with the salesman, Daniel for a few days. Things started out good as he stayed open a little later to accommodate my visit. Once I started inspecting the vehicle we began talking numbers. The amount of money he quoted for what it would be to drive off with the vehicle, was $1000 over what the vehicle was worth. The vehicle had almost 300k miles on it. When I advised him that I had pulled the carfax on the vehicle and that he was asking way over what the vehicle was worth he started backpedaling. When I left the dealership he sent me a Facebook message with his phone number and advised me to call him if anything changes, then he either blocked me from seeing the post or his page or sending any further messages via Facebook messenger. I believe he did this to keep me from leaving a bad review on Facebook marketplace. Daniel also initially advised me that he could hold the vehicle for up to 10 days with a $500 deposit, then later advised that he could only hold it for 7 days and that if I didn't return to pick up the vehicle after 7 days I would lose my deposit. Just beware and do your homework before doing business here.

Definitely 5 STAR business. Nolan and Kristen are great. Knowledgeable, super friendly, fast and…read morefair. I would whole heartedly recommend Premier Auto Source to everyone looking for sweet vehicles, great prices and no last minute add on charges. Thanks again Nolan.