Very professional and courteous. A job well done. The front doors closes and locks with ease…read more Would recommend.

We needed to re-key 3 locks and have a deadbolt installed in a door that had no lock. Tom Garcia,…read morethe owner, responded within 20 minutes. He arrived quickly, was friendly, engaged, professional and did a perfect job of drilling the door, installing the new deadbolt, re-keying the locks and making extra keys. Absolutely perfect door and lock alignment. We were very pleased with Tom, his work and his pricing. We commend him to you without reservation.

Great service, on the phone and when I went to the shop. Could not be more pleased with how they…read morefocused on customer service. They do house calls for unlocking cars, change the locks on your doors, make keys and just about every service a locksmith provides. True story, I tried a "verified" business on one of the apps, only to get completely scammed by a locksmith. Since that time I have been asking around and a few of my friends said "Pierre on Sunbeam" and that was the right answer. From the time I first spoke to them on the phone, they made me aware of what the maximum cost would be to get me a new key FOB. There was a caveat that they needed to see the car to make sure, which is exactly what I did. And from the time I entered, to the time my parts were ready, they were professional, proficient and honest. Want to know something else, the price they quoted me was more than what they charged. The owner simply said, "it did not take me as long as I thought". But that is not even the best part - I had a latch on my center console he fixed and later texted me the repair part I needed with the caption "when it comes in, I will put it in for you". Also, they have a cool in store set up with lanyards, hidden key boxes, fake rocks to hide hidden keys, color coded keys and lots other cool gadgets. I really like to find businesses that stand by their work, are honest about costs and go the extra mile. Well guess what, I found one and if I could I would give them 10 out of 5 stars, I would.

I brought in 2 new keys/fobs for my old Explorer. They needed to be cut and programmed. I didn't…read moreexpect the friendly and professional service, but that's what I got. Fair price, and was on my way within 10 minutes. Highly recommend.

When I called to get an estimate I spoke to a very nice gentleman by the name of Brian. He gave me…read moreoptions for a key with a remote or without a remote which is something I hadn't received from other locksmiths I'd contacted. He gave me an approximate time and called me when he was just a few minutes away. He was so fast... literally took about 15 minutes. He was polite and professional.

KJ was professional and efficient!!! Great service. My wait time was less than 30 minutes.read more

Dwayne arrived quickly He was professional and polite. He checked the issue and determined that…read moremy battery was dead- :( Dwayne quickly loaded my car onto the truck and had it to the designated address ASAP! Quick Friendly Professional You can't ask for more!!! Oops Lockout and Roadside is AMAZING!!!!

I gave Roger a call about an issue with the lock at my UPS store and he fixed it without even…read morecoming out. His knowledge was apparent and we went from not knowing what was wrong to having it fixed in less than an hour. Highly recommend!

Extremely unprofessional. I've never experienced a business owner while representing his own…read morecompany scream and cuss at small children and their parents while on the job. Do NOT use this guy.

Customer service…read more Key fob was nice... when it was working. Keyfob stopped working and I get ghosted. I texted the guy directly aswell as calling the business number and got ghosted. Now I'm stuck with a keyfob that isn't working.

HORRIBLE !!!! sold me a keyless entry lock that didn't work well. Wouldn't return my money or any…read morephone calls. Wouldn't come out to replace or fix it. Wouldn't give me the owners name. I even sent Jose Velez a message on WhatsApp. No response.

Every company wanted a $100 to just cut a car key except instant keys. Charged great price for a…read moresimple cut with no hassle.

Great customer service! Would highly recommend! Was quoted the wrong price but they still honored…read more Will only go here from now on for all of my key needs. They also have a really cool customer lounge with arcade games. Thank you for the wonderful customer service!

Great service from start to finish! Easy to get hold of them via yelp messages. Came out and fixed…read morean on going issue I have with my door frame and my August Lock. Richard went the extra mile to make sure that it lines up perfectly so it performed perfectly and securely as well, AND he even sanitized the door knobs and areas he touched (you can never be too careful with Covid-19 going on right now). Highly recommend Mr.Rekey. I will definitely be using them again for any lock issues!