Appointment made quickly and we were offered earlier times when they became available. Matthew was…read moregreat, quick fix and reasonable cost. Would highly recommend!!

Wasn't immediately directed to one safe or another. The sales lady asked me a bunch of questions…read morewanting to know where and how the safe was going to be used. After that she directed me to a few options based on my needs. Install of the Holland Safe was also spot on as the young men muscled the safe into the house and anchored it down in about 2 hours. Support these folks as they are a small local company that does it well.

This is so much more than a locksmith. I had a complicated move from Michigan to Ponte Vedra and…read morethey did an amazing job getting new handsets, keyless entry and new keys. They are great communicators and I always felt confident that they had it under control. This was a logistical management feat that takes a top notch business to perform. Great people.

I was feeling pretty lucky yesterday- I came to the eye doctor and hopped out of the Silverado…read morewithout my keys! Click the doors locked :( As I pondered my situation I see Jax locksmith one door down from my appointment- I walked in and explained my situation and the man behind the counter grabbed his tools and came right out and popped my lock in about 3.5 minutes- I thanked him and followed him back to the shop to pay him. To my surprise he said no charge & have a blessed day! Needless to say I made my appointment on time with a renewed faith in humanity- USE this company! You will not be disappointed *****

Very responsive! I did not use them as I was making sure the first mobile locksmith would come…read morethrough to reprogram. This is in process. Should it not work out, I definitely will call Koval!

Customer service…read more Key fob was nice... when it was working. Keyfob stopped working and I get ghosted. I texted the guy directly aswell as calling the business number and got ghosted. Now I'm stuck with a keyfob that isn't working.

HORRIBLE !!!! sold me a keyless entry lock that didn't work well. Wouldn't return my money or any…read morephone calls. Wouldn't come out to replace or fix it. Wouldn't give me the owners name. I even sent Jose Velez a message on WhatsApp. No response.

High recommend Jax Lock Express! Fast, helpful and great to work with! Very pleased with the job…read morethey did!

Joel at Jax Lock Express was awesome…read more For context, I have a 2006 Volvo V70 wagon. Most older Volvos can have their keys programmed by a third-party locksmith--it's hit or miss depending on the model. Newer Volvos, typically 2015 and up, absolutely require dealership access to program keys, which can cost several hundred dollars. I called around to about 10 other locksmiths, and none of them wanted to touch the Volvo. Joel on the other hand, immediately said, "I'll give it a shot. He showed up on time, was communicative, polite, and professional. Although the key couldn't be programmed to the car (a known challenge with some Volvos), he still tried--and with that enthusiasm left a great impression. Sometimes, just making the effort is enough to earn business

Locksmith responded to my call immediately and gave me a time to expect him. he was right on time,…read moreprofessional, and quickly accomplished setting the new key fobs. I highly recommend this company!

Very Disappointed -- Beware of the "Free Estimate" at Roni's locksmith St. Augustine…read more I am extremely disappointed with Roni's locksmith and feel that customers should know exactly what happened. My mother came back from out of town and found the battery on her security lock died while she was away. When the locksmith arrived, he told her that he would have to drill through her very expensive lock and it would cost $225. My mother then mentioned the sliding glass door in the back and he said that it would be a more difficult and costly option. At that point, my mother decided not to have either option done. She was then charged $75 service fee despite the website offering free estimates. When I contacted him, I asked him if he mentioned the fee before he came out and he did not. When my husband and I arrived, ready to drill through this massive lock, I decided to check YouTube to see if there was an easier less damaging option. The first video I watched, literally 1min 47sec long, showed us how to pop the sliding glass door open with no damage. It took 3 minutes and a flathead screwdriver. I'm a waitress, no locksmith experience or special tools. If it was this easy for me to do it, why did he try and charge her $225 to break her security lock, which would cost her another couple hundred dollars to replace? Then he proceeds to charge her a $75 service fee simply for driving out there and wasting 3 minutes of his time. My mother is 74 years old and I believe he was taking advantage of her in her time of need. If you offer "free estimates" customers should not be surprised with a $75 service fee without letting the customer know before you come out. Furthermore,if there is a simple, non-destructive option available, I would expect a professional locksmith to at least explore it before recommending breaking a costly lock. Unfortunately, based on our experience, I cannot recommend this company. Customers should ask very clearly about service-call fees and what "free estimate" actually means before agreeing to have someone come out. I'm outraged that he would take advantage of my elderly mother. My advice don't bother with this company, they're clearly crooks. As far as the comment from the owner, either the technician lied about who he works for or he's lying. Funny how I immediately got a text from the technician after I posted this saying he's going to delete it anyways.

I would give it a zero if I could. They charged me $1456. for five new locks when all I needed was…read morea simple rekey. I wanted the locks rekeyed to the same key, not 5 new locks. He came in an unmarked car and no uniform. The receipt he gave me was a generic pad that you can get at the dollar store. No company address or logo. He didn't give me an estimate. He even asked for a tip! He left the boxes the locks came in. Two locks per set. He used three boxes. I checked the UPC on the boxes. Turns out they retail for about 15.00 each. He was at my house for one hour. Even with labor and service call and parts the cost should have only been about $200-300. I immediately called to complain about the charge. He first said that he didn't service my address. After repeated calls, he agreed to an $856. refund. To date I've only gotten back $300. This guy takes advantage of people. Avoid this company! He also generates his on reviews using Ai. He calls himself by various names: Ben, Benjamin, Rueben, Benyahim. He reinvents the company every year or two.

My technician's name was David. He promptly unlock my semi and was very professional. It was a cold…read moreday and I didn't have to freeze outside waiting a locksmith to come.

I was very happy with Artem's service, price, and responsiveness. We had bought a used car that…read moreonly came with one key fob. By going to Smart Keys Pro instead of the dealership we saved hundreds of dollars and they even came to our home.