I had an unusual situation in which I had to have a vehicle towed that I inherited …read more I was very emotional during the process the receptionist went above and beyond being kind to me and helping me with my situation. This company took care of my situation with ease and professionalism I highly recommend them.

Damaged my car after it was towed on a "routine patrol"…read moreoutside my mother-in-law's place. My husband called the company to inform them of the circumstances: that he was taking leave from the Navy to get married that weekend, we were visiting his mom for a few hours the day after our wedding, and that we had the parking pass with us. They did not care. They act like they're a patriotic company in their photos and their included "military discount", but they have no morals for a newly-wed military couple making us wait until 2am to go home the day after our wedding. On top of this, they prey on their victims over the phone and tell them the price will be cheaper than it actually is. We were quoted $129 ended up paying $189. A $50 fee to open the gate was added post facto that even the deputy we called "disgusting". They violated Florida statute 715.07 even by their standard after we waited 2 hours for the gate to be opened. If you're victimized by these scammers know your rights. Take pictures of everything. Document and take them to court like we will be doing. Also, all their good reviews are bribed with their "good review discount" don't believe them. Take your business elsewhere.

My battery died today and had to get a jump start. Called several services but no one wanted to…read morecome. I called Road Angels after a search and Nigel was able to get to me within the hour. Got the car started and I was on my way within a few minutes. Nice guy, very personable too. I would use him again.

Don't ever use this company. most disreputable company I know of for towing they do not take…read moreresponsibility for their own actions they do not take due diligence when they're towing cars they damaged very expensive rim and refused to take responsibility for it don't ever use this company

As I am from out of town, went out for a good dinner, just left restaurant,…read moreand my car died. Called Absolute and was told about an 1 hour and a half. The tow truck came in 20 mins after my call, and Gordon the driver, who had to sent up for my car to tow, had me in tow and at a shop within ten minutes.... And he had another three calls to service after mine.....

Called to schedule a tow, I was told I'd be contacted by a driver shortly…read more After waiting an hour and a half, I tried calling back to check on the status. First three calls there was no answer. On the fourth call, a lady answered and told me she had no available drivers until the next morning. Complete waste of time.

I called for a tow truck as my car broke down. The guy that answered at 6am must suffer from…read moreTurrets. He cussed me out before slamming the phone down.

I waited 3 hours for a tow company recommended by my insurance - I was told the business was 3…read moremiles away and after waiting so long I remembered we had used A1A towing 4 years earlier(almost to the exact day). They said 15 min and they were THERE within 15 minutes. They were easy to get in touch with, answered the phone within 2 rings, were professional and kind and Seth was so considerate of me having been stuck waiting on the other bozo company for over 3 hours. There is NO OTHER COMPANY I TRUST MORE than that of Bo and his team at A1A. When you're having just the crappies day THIS is who you need to get back your faith in the world!!! Thank you Bo and Seth!!! SOO MUCH!!

Driving from Hilliard Florida to Jacksonville I got a flat tire and pulled over to the side of the…read moreroad by Ken's automotive. Being that it was Saturday, Ken's was closed and there was no one around so I pulled into the parking lot to change the tire. With 100° sweltering heat, I was about to get to work when two of the employees pulled in to drop some stuff off at the shop. They pulled me into the garage, put a plug in my tire, and sent me on my way 10 minutes later. They gladly helped me out on their day off and for that I can't thank them enough. The next time I need some work done, Ken's will get my business!

Couldn't figure out what was going on my car I usually fix them myself but a friend of mine told me…read moreabout Kens he fit me in and let me tell you I watched him and he figured it out and I was pretty impressed at what I seen Ken is really smart I see why he has a garage

it was horrible, they towed my car and now it threating to put it up for auction in two weeks. they…read moretake your car to the towing yard but then tow them to a house about 40 mins away on 134 anne st and store them and hid them there until they bring it back to auction them, it happens all in about a month. i have no idea who has my car or who even wanted them to tow it. it was very shady i would definitely recommend them if you want to do some type of fraud or insurance scam or even getting to reown the car without the pink slip/ reg owner signature or approval. the name i got is someone i dont even know. im still missing my car..... crazy Gerald Mahoney is being it all and his name is all over this. when i told him i was going to call the police he started to get aggressive with me and yelled at my with profanity

My sons truck finally died, but it couldn't stay at Tire Plus and it couldn't be driven. AKA~ we…read morehad it towed tot he house for now. John was our tow truck extraordinaire, he quickly loaded the pickup truck onto the lift and brought it the whole 2 miles to our house and parked it neatly in our driveway. We were quoted about an hour when we called it in and went and had lunch when we got the call from John that he could be there in ten minutes- I think that was right at 40 minutes. So they promised and delivered in the time frame. I picked this company because it has been in business for 30 + years. I figured you wouldn't be around that long if you weren't good. I will say- when I called the number on Google it gave me an automated message that the mailbox was not set up for the phone number. I went to their website and they had the same number listed so I tried again with success. Phone skills have definitely gone by the wayside though- this is the 2nd towing company I have used in the last several months and neither took my name or number. I understand they can see my number- but they could at least say that. Confirm it. Something. I answer phones for work and there is something definitely lacking there. But the driver was well spoken both on the phone and in person.

This Company is professional, yet personable. Thompson Towing & Recovery is the one to call if you…read moreare in need. As a bonus, they also take junked, unwanted vehicles with or without a title and pay you $$ for them. A small local business that should be supported. Give them a call.

Efficient & helpful. The man who arrived to tow our vehicle was kind & reassuring- something I…read moresorely needed after being in a car accident. They also called us to let us know the other driver's insurance company was (finally) towing our vehicle, which they did not have to do. Thompson was the one bright spot on a miserable experience.

I was recently in an accident and was so worried about getting my car repaired after the…read morecollision!!! I of course decided to take my Mini Cooper to the Dealership and I am so happy with the repair. You can not even tell my car was in collision. Megan at the front desk was amazing as well as Miss Betsy my service advisor. They always kept in contact through the repair process and I always knew what was going on which to me was very important. I would give this place 10 STARS if I could... I would highly recommend to all my family and friends. Tom Bush Collision Center My Mini Cooper looks amazing. Thank you so much for taking such great care of my Car!!!

This is my first review if the collision Center and hopefully the last. I was involved in a side…read moreswiping accident where the driver was illegal and did not have a license to drive. The accident happened August 28th and repaired by the ship and returned to me officially last Friday. I found that by narrowing down the location and after reading reviews, the manager had won me over by how attentive he replied to questions and concerns. As far as the service I received, I found it difficult when I was receiving threatening message from enterprise that my car was due back without the collision repair telling them my door was still not installed yet. I became frantic when they called me saying I owed 140 out of pocket for a part that needed to be repaired ( out of the betterment) of my car? It wasn't even damaged. I just felt like as the victim, I should've been notified more instead of leaving messages on someone's vm. My car was returned the first time with a burnt fuse , which caused the dual power locks to stop working suddenly in the four years I've had it. The shop took care of the charge to replace it . I personally felt like they took opportunities to make more money as possible. Also, my door still doesn't close right but I'm done either this ordeal. At least the waiting room snacks were awesome!