1. Ken's Automotive

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    Hilliard, FL

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    Ken's Automotive

    3.7 (3 reviews)

    Services - Ken's Automotive

    Routine automotive maintenance

    Ken's Automotive Photos

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    12 years ago

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    7 years ago

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    9 years ago

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    Norman Bros Auto Repair

    Norman Bros Auto Repair

    (30 reviews)

    Southside

    Everything about my experience with Norman Bros was great. I got a quote quickly and was able to…read moreget an appointment for a transmission drain and fill. I showed up to the appointment on time, and they immediately started work on my vehicle. Raymond was really friendly and easy to talk to. He asked if I wanted to take care of an oil change while I was there, and -- since I was due -- I agreed. My vehicle was actually ready a little faster than quoted, which is always great, and not only that, but my price was actually under the quote! I didn't feel ripped off nor did I feel talked down to (an issue I've run into elsewhere as a woman, unfortunately). This shop is a bit of a drive for me, but the quality service and transparent pricing makes it worth the trip.

    I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

    D & D Auto & Fleet

    D & D Auto & Fleet

    (7 reviews)

    Cedar Hills, Westside

    as an owner of a high mileage 2007 Toyota Camry, I needed some major work done. My rotors were…read morewarped, engine mounts, axle, struts, stabilizer bar, radiator cooling fan(which led to a cracked radiator) had all gone bad and all needed to be replaced. Took a chance on this auto repair shop after seeing many sincere reviews and I'm so grateful that I did. When I first arrived at this NAPA Autocare shop I met Debbie, she was friendly and her customer service was outstanding the entire way. She made sure all the repairs I needed were addressed and were going to be looked at and taken care of. It literally took only a full day for them to get all of these repairs complete. I was able to apply and get approved for NAPA EASYPAY credit card in that timeframe. On top of that, the total cost was near $300 cheaper than the initial subtotal which is a nice feeling opposed to having more added to the bill. They did a courtesy top off of my motor/transmission oil as well which is appreciated. Before leaving, Debbie and Mark advise me on maintenance to be aware of, great relatable suggestions and I always leave feeling my car was well taken care of(satisfied all 3 visits). Better steering performance, no more shakiness when braking, definitely a smoother ride so far. A+ quality repairs, big thanks D & D Auto & Fleet! Will recommend to friends and family.

    I feel like writing a sonnet to D&D Auto & Fleet! I have taken my car here TWICE since my last…read morereview and I gushing with my love for them even more. The team expertly replaced my alternator and rear brakes pads and rotors too. I love their speedy response time if you write them with a question or estimate on Yelp. It's also helpful I can drop my car off there after-hours and have them start on it the next day while I'm at work. Infact, I dropped the car off last night and by noon TODAY Debbie called to say my car was READY! Another bonus is you can add an oil change into your order so it's one LESS thing off your to-do list you have to worry about :) Thank you again a million times D&D Auto & Fleet!

    Sandalwood Automotive

    Sandalwood Automotive

    (38 reviews)

    Regency Town, Greater Arlington

    Brought my car to Jeff after having been to another shop (spent 6 grand) problem still there…read more Dealership (another 700$) and to Jeff for a check over and to double check the work done and fix errors. They were professional, understanding of my situation and apprehension of trusting. They were great, answered all questions etc. I'll never go anywhere else!

    Let me take the next few minutes to warn you about doing business with Sandalwood Car Care, or as…read moreshould be know as Sandalwood Car Careless. Please understand that it has been sold and not owned or operated by the pervious professional owners that offered quality repair excellent Customer Service and quality repair. I made an appointment to bring my vehicle in for an oil leak, headlight and brake light replacement. My appointment was for Monday August 31. On Wednesday September 2 I had still heard nothing about my vehicle I called and was told, can you believe they were just about to bring in in the shop bay to inspect it had now been two day of getting the Sunshine Treatment. I get a text message with a link to inspection report. I text back asking for a quote which I received and I gave an OK to estimate and asked for completion date which I was told was Wednesday September 9. When I questioned I was told I did not understand how complex the repair. I told them to proceed. On Friday September 4 I stopped by unannounced and found my vehicle still sitting in the same spot as when dropped off and untouched. I was very upset and was told I had never approved the repairs. When I showed them the text message it again was not their fault it was miscommunication. I should have known at this point five days later and still nothing done that this was not a professional repair shop and they were as their name said Sandalwood Car Careless. I was told my vehicle would be ready on Wednesday September 9. Want to take a guess if ready, well the answer is NO and it had not been touched. Then on Thursday September I get a call from the owner tell me my vehicle still not ready and they cannot complete all the repairs as they do not have the knowledge nor capabilities to do that type of repair. This is where it was somewhat my fault as all the pervious issue were telling me they do not have the knowledge and skills to do the repairs. This though they should have admitted to start. Well then on Friday September 11 I called Sandalwood Car Careless to see if vehicle finished at 10:00am and was told NO, when I got upset as now we going on two weeks I was told I not respect them. Well I was always told you had to earn respect to get respect and at this time I had caught them in over four lies. I finally was able to pick up my vehicle on Friday September 11 at 4:00pm. Now the cherry on top, they gave me the wrong bill for person and vehicle that was not me. They did not even know my name or vehicle. This is the most unprofessional business I have ever seem. Do not worry about getting everything in writing as they just say it is miscommunication between them and you. Nothing is ever their fault it will be yours. On a positive I was not charged for the eight days of Sunshine Treatment nor 8 days of lot storage. I really though question the quality of work and service done to my vehicle due to the lack of professional service, lack of any customer service and the capability to preform all the work requested. This is definitely a place to adhere to the "Buyer Beware" The only think good I can say about Sandalwood Car Careless is GOOD BYE.

    Ken's Automotive - autorepair - Updated October 2026

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