Purchased my 1st Liberty Safe after listening to Hannity on WOKV. Went to Knowell's and Chris was quick to approach me about my needs and explained options, etc. Since I purchased an entry level safe it was small enough to load up into my vehicle. Awesome price. Chris was super professional. I HIGHLY recommend this family owned business to buy the best safe in the USA. Thank you Chris. Mark UPDATE. I posted a new picture of its final resting place. My office closet. Mounted right up against the left and rear walls to discourage a crow bar since they will have little leverage. Four, 1/2 inches thick x 4 inches deep. These are incredibly strong concrete, course threaded, specialty bolt provided by Chris from Knowell's Lock and Safe. My entry level safe is solid and well made by the best. Liberty Safe. Trust me, it's not moving a millimeter. The house is secured by a security system, RING for the door bell. (2 way communication and cloud recording. Since I am in the security business, I have a state of the art Video Surveillance system throughout the house and outdoors. The safe itself has 2 dedicated HD cameras recording local and to the cloud. But the best security is my dog. Good luck crossing his territory. I am sure the video will be entertaining. God help you. I can see upgrading with another larger Liberty Safe or a trade up. I love what I have and it meets my needs......now. I reccomend buying the midsize Centurion 18 or 24. For about half the price of a Centurion 12, you can spend the extra $100 or $200 and literally double the interior cubic storage space with so many cool options to add. It's a great price for a basic entry level HIGH QUALITY, made in the USA, guaranteed for life safe. My only choice is Liberty Safe at Knowell's Lock & Key. ASK FOR CHRIS. He knows the products, super professional and an all around great guy that will go out of the way for anyone. Now onto another live and learn. The electronic lock has digits 0 to 9. You have 6 digit in your password. If you use the same digit twice in any order, or better yet 2 double digits, your possible combinations is about 1,000,000 +1. Use a number like this. 916149 Use 6 digits 638491 and the possible combinations is roughly 151,000. Good, but why not make it impossible to guess or have someone lift oil prints of your keypad and know the digits. Never use easy to guess passwords. Employee number, birthdate, 000000, 111111, or the default 123456. Bad idea. Use a 6 digit code generator online for random digits to use in your password. Remember to register your new safe. ALWAYS CEMENT BOLT YOUR NEW SAFE INTO THE SLAB. Buy from Chris. Nothing is better for securing safe to your floor. Hope you enjoyed the update and some tips from this new guy buying his first Liberty Safe. Regards ...... Mark read more

Best place to get a safe hands down. I jus recently purchased my second safe from knowell's. The first one was a colonial 50 and they delivered. They took extreme care with the delivery making sure not to damage my house or safe. Upon installation I they gave me a walk through on the safe again and how to maintain and change the combo. some of the best service that I could ask for. This brings me to my second safe that I bought from them this week. I stopped buy jus to see and get some more ideas and there it was a recent trade in. I asked what it was going for and the price was awesome. not long after they sold me a second safe. They are some of the most professional people that I have had the privilege of doing business with. Everyone there is exceptionally knowledgeable and very courtois. If you haven't been there and are looking for a safe or just a locksmith I highly recommend stopping by their showroom and experience it for yourself. I have a bit of a drive and I find it well worth it. I will definitely be returning. They have stuff I still want. read more

Best purchasing experience I've had in recent memory. Period. I knew what I wanted so I ordered over the phone. Liberty Centurion 12 and a couple accessories. The young lady that helped me on the phone was patient and very helpful. Any question she didn't know the answer to she quickly researched and answered for me. This is HUGE in any industry! I was set to meet them at the house to show them where I wanted it mounted to the floor but my vehicle broke down so I asked them not to mount it. The delivery gentlemen were very professional and handled the delivery well even though it was wet and rainy. They took care to not track up the house (made the wife happy!) and took extra effort to wipe down the safe and the floor. On top of all that, Jeff even offered to send a tech back to mount it to the floor for free! And he did and did a phenomenal job! read more

Recently moved to Jacksonville and needed a new safe. Knowell's came up as the Liberty Safe dealer for the area. They had great reviews on google and yelp, and being unfamiliar with the area, I decided to shop them for my new safe. Their website was super easy to navigate and to build a safe. I ordered my safe over a holiday weekend. The following business day Mr Knowell called to confirm that my safe was in stock and set up delivery for a few days later. They called the day of delivery to inform me they were on the way. Everything was delivered in perfect condition. They were professional, punctual and courteous. I would recommend them in a heartbeat. A local family business, selling quality American made products. Thank you making the process a pleasure. read more

The owner, Jeff, has been outstanding and very helpful every time I come to the shop. He has been able to copy keys that were so worn, I thought they couldn't be copied, saving me from having to re key my 34 year old Van. He even helped me open my safe over the phone, helping me use the right sequence with the combination. That really saved me a hassle. I can't tell you what GREAT customer service I have received! These guys know Locks and Safes! And, I found their prices extremely competitive, even beating Home Depot on replacement locks for the 5 gates around my home. If you have a lock or safe problem,, THIS IS THE PLACE TO GO!! Oh,, I live here in Jacksonville Fl,, I don't know why the thing says I live in California,, read more

This is my second purchase from KNOWELL'S. The first was exactly as I would have hoped for. The safe was exactly as described and the shipping and installation was top notch and professional. I needed a second safe and I decided to go back to KNOWELL'S because of my first great experience. I am very glad I did. First, let me say that they are very competitive pricing wise. You may pay a buck less or a buck more at a big box store but you won't get the same customer service and might not get what you expected. I got exactly what I expected and I am very pleased. My installation was difficult - I was not expecting to really be able to get a safe where I wanted it. But they did it and they did it perfectly. They are PROS! read more

I ordered a Liberty safe online and one of the vendors available was Knowell's. I chose them simply because they were closest. After my purchase I kept looking at other safes and realized I wanted a different one. Knowell's went above and beyond to make sure I got exactly what I wanted, even though it was a lot of paperwork for them. And it turned out they were able to offer a 'sale' price that wasn't even reflected from the Liberty site. I didn't even notice or ask for that sale price! This is a family run business with old-school values and pride in their business. From purchase through delivery, everyone I worked with was incredible. I'd definitely recommend them to anyone! read more

I visited Knowell's online and found that they had an excellent array of gun safes available. When I called I had the pleasure of speaking with Amanda. She was very kind, professional and knowledgeable. We settled on a Liberty safe and ordered it for delivery in two weeks. Fast forward to today and I got a call from Chris Knowell who along with Justin delivered and set up my new safe and showed me how to operate it. They completed the installation and set up in minutes. It was truly an exceptional experience and I received a level of personal service that I never would have gotten from a big box sporting good store. Very, very satisfied! read more

The reviews of Knowell's Safe and Lock are spot on. I purchased a Liberty Safe because of the knowledge of the owner, Geoff who has been in business for a long time. He made the task easy, explained the advantages of each Safe and I felt secure in the reliability of Liberty safes and his ability to stand behind the product. The delivery process was flawless. The men placed coverings on the floor and installed and secured the safe. I feel confident that I purchased a quality safe at a fair price. read more

Outstanding service! I called and reserved a Liberty safe for pickup. Weather came in and I called to postpone pickup. "No problem, just stop by when you can." Well, a weather window opened and I showed up at the shop. Gail gladly found the safe set aside for me, made accessory recommendations and checked out my order. And then Jeff help load the safe into my truck. I was in and out within 20min. Great service and great shop. All sorts of Liberty safes to check out. Thanks and cheers! read more

Ordered a Liberty USA 48. Dealt with Jeff. I have a long term relationship with them and have also purchased a Liberty Centurion 23, years ago. Both purchases were painless. Prices are very reasonable and safes are of outstanding quality. I have been treated like family and got exactly what I wanted at the price I wanted to pay. Delivery was on my schedule and on time. Install was great and no shortcuts taken. Wonderful company to deal with. I cannot sing their praises. read more

I had a Problem with my old Gun Safe , with a Sergent& Greenleaf lock, I tried to open the safe many many times with no luck I called the Manufacture and they recommend Knowell's....One call and the Young man Geoff walked me through the process of opening it....With out a Doubt these are the Best People in the Lock Smith business ....As an Older person it does my Heart good to find a Company that still believes in helping people......Marc Tieben read more

What a fantastic customer experience I had with Geoff and his professional team. I was in the market for a safe and very impressed with the showroom and wide selection of safes. The staff was extremely knowledgeable, very patient and answered all of my questions. If you're in the market for a quality safe at a reasonable price, Knowell's is the place to go. You won't be disappointed. Andy B read more

Yesterday I had an AWESOME experience dealing with the Knowell's family while researching and shopping for my first safe on Black Friday. Every member of the family exercised great patience in fielding my million questions about safes and in assisting me in picking out the right one for me. This is my first yelp review and it is easily a 5 STAR review. read more

Geoff Knowell, owner, personally helped me browse for and select an excellent safe for our business's needs. Everyone I interacted with in this family-run business was extremely nice. Delivery was timely, reasonably priced, and executed with precision and speed. I am very happy with my experience and recommend this business enthusiastically. read more

If you are in the market for a safe check this place out they have a wide variety of safe's. Everyone was extremely knowledgeable & helpful, they delivered my safe the same day I purchased it Charlie installed the safe & the interior lights for me & went over everything with me, excellent customer service & good prices. read more

Although I did not purchase my safe from Knowell's they were still able and willing to provide pickup, delivery and installation of the one I did buy. They arrived exactly when expected and installed in a very timely manner. I highly recommend them for the service that they provided. Oh, and Amanda was awesome. read more

Just took delivery of a home safe. These guys were very careful, quick, clean, and courteous. They answered all my questions. The owners at their store were equally helpful and patient with all of my questions. I highly recommend Knowell's if you need to purchase and install a safe. read more

I love these guys. They are always so nice and friendly even when I ask stupid questions. They have helped us with keys for everything even fixing the truck topper locks and saving us from having to buy new ones. I love the choices of gun safes as well. Great place and great people. read more