Crew was good. I had 3 movers. They worked at a good pace. They were not very fast, but very…read morecareful with my things. Thank you!

I used this company a few years ago for a move and it went OK. The rate was good and they did a…read moredecent job although I asked their movers to mask because we are immune compromised and one of them removed her mask right in our faces while we were paying which I did not appreciate and was dangerous. This time the crew was 45 minutes late because they went to the wrong address during the first part of the move despite me being very clear, repeatedly, where to go. That was very inconvenient and my mom had to wait around in her car outside a storage unit while I kept having to message to ask what was going on and barely got a response. I received the final invoice and paid it immediately with a nice tip anyway. A couple days later I started getting a bunch of emails from the company saying that I hadn't paid. I sent them a screenshot of the $0 invoice balance and the transaction on my credit card. It had the name of the owner and a transaction ID and their ZIP Code. They continued to message me every few days saying we didn't get your payment, you must've sent it to the wrong place, they even sent me another invoice like they expected me to pay again. I kept telling them to check in on their side and that I didn't know what else to do. I provided ample screenshots showing that I paid and they kept blaming me and trying to bill me again. I finally filed a dispute with my credit card company which was painful because I'm disabled and making phone calls hurts me. I didn't know what else to do because this is not a small bill and the company wouldn't stop bothering me. Finally they made a call themselves and immediately sorted it out which they could've done in the first place and then they apologized to me and said yes you did pay right away it was an error on our end. This was a complete waste of time and completely unprofessional. It's not appropriate to harass a customer who paid, who has clear evidence of paying, instead of just doing your due diligence and trying to resolve the issue without making me feel doubted and blamed for days. I can't recommend this company and I'm very angry about the way I was treated. Harassed for something that wasn't my fault at all and that they could've resolved with one quick phone call on their end instead of bothering me when I had just moved and they know I'm disabled. Avoid this company.

Very speedy service. No issues with any of my items, they knew what they were doing! Move from a…read moredowntown apartment to a three story town house. Would recommend.

This has been my 3rd move with them, they did a great job again!…read moreThe communication is always great, Kevin responds quickly. The movers gave a heads up before arriving. We did a walk through before starting the move and went over what all needed to be moved. They were honest and raised concerns about moving our tv as it's pretty thin, and took extra precautions to pack it. Nothing was damaged during the move. They were extremely quick in loading and unloading. They were quick in assembling and dissembling. They finished our move in lesser time than expected!

Brian and his teams did excellent work for us over the course of two separate projects this past…read moreyear. The first was clearing a considerable amount of brush, wood waste, garbage, and junk from a property which we are preparing for sale and the second was loading up and disposing of two truck loads of junk, garbage, and old furnishings. On both occasions, the teams were friendly, efficient, easy to work with, and very accomodating to our needs. They arrived on time, provided excellent communication, checked in with us frequently throughout the process, asked questions along the way, and both jobs came in either at or slightly under the estimated cost. College Hunks aren't the cheapest service around, but they're definitely among the best. I would not hesitate to recommend them to anyone in need of moving or junk hauling services in the Thurston County area.

Brian and Darius were great. They arrived early got right to it, I needed some things moved across…read morethe street and some furniture hauled away and few things moved downstairs. They did it all in about two hours. Darius even moved a heavy fedex package downstairs for me. Excellent customer service. They were funny and very nice. It was a very good experience overall. I would recommend College hunks for anyone who needs things moved and hauled away. Worth every penny.

Sam and Dastan hit it out of the park! We had already moved the majority of our 2BR/2BA, but needed…read morehelp finishing up before the end of the month and we're running close to the wire (the 29th!). I was sure that it would take longer than the 3 hour minimum, but Sam and Dastan were miraculously able to wrap up the job in 3 hours on the dot. They were up front and transparent about any extra charges (we were charged $150 for the 32 steps up to our flat). And these guys worked HARD with hardly any downtime or breaks. I was floored. You may be able to find a lower hourly rate with other moving companies in the city but I was beyond pleased with their hard work and was happy to pay the rate with how quickly they got the job done. Nothing was broken, including my vintage floor lamp that I was worried about. I would highly recommend this company, they aren't kidding calling themselves the G.O.A.T.

I would give them -3 if I could. The move was a disaster!…read more The plan was to start moving between 9-10 am. I understand the truck broke down, but at some point it should have been considered renting a truck. The crew was 7.5 hours late. They did not even mention the fact upon arrival. The truck they brought already had some furniture in it among other things. The crew was in a hurry except when they decided it was time to chat with each other. They did not treat my things with care (as advertised), they just tossed things around. They took things apart without making sure all the pieces were together. I am still missing some shelves they took out of furniture. Some things were broken. They used tape on painted wooden furniture which took off the paint or left a sticky mess behind. When I gave instructions as to what needed to be taken I repeated myself constantly. They did not seem to understand most of what I stated clearly. They did not communicate with me about most things they were doing, they just did whatever they saw fit. They left a huge mess and a 10' truck load of furniture that I had to pay for to move the next day. Thankfully my handyman helped us move what was left behind. Upon arriving at the new location they were in a hurry to get done. I asked that the furniture be placed in the proper room. That seemed to me an impossible feat. More than 3 times I asked them to move a large cabinet to the spare bedroom. There is no way that I could move it later on my own. Again, they did not communicate well. If I was not in the room they would just put things anywhere. When the truck was empty of my things the one who seemed to be in charge came for payment. They did not arrive until approximately 7:15 pm and finished about 11:15pm. He stated that it took 5 hours. I did not think about it at the time. I was stressed out by the chaos. But is seems to me did not work out that way in math class. I payed over $900 for my life and possessions to become a huge confusing mess. I discovered after they left that the furniture that had come with the truck was left outside the dumpster at the new location. Really unprofessional all around. The youngest one seemed to be the nicest and he did try to understand what I wanted. Too bad they didn't all try.  Overall, I do not think that I got what I paid for. I would like to see some of my money reimbursed. There should be some compensation for the 7.5 hour delay on a moving day that everything was timed around, (cleaning, carpets, etc.) when so much time was lost. The next day was pure hell! If not for the quick work and thinking of my handyman I would still be in a state of confusion. As it is I had to take extra days off work to try and make some sense of the mess. When I called they said they had to review the issue. No one ever got back to me.

They were on time, fast and efficient and very courteous. The price was reasonable and all my…read morethings arrived in good shape. I would recommend them to anyone. I am a completely satisfied customer.

Horrible! the driver 'forgot' our big valuable sculpture when we moved from Olympia out of state…read more It is heavy and they charged a lot as part of a Huge moving bill to transport it. After two days of chaos with them in our house packing and loading, the driver Rushed us that he finally walk through, wouldn't go out and check the sculpture area saying he already got all that. The delivery was a moving nightmare. The truck and driver showed up at 8:15 am, due at 8. By 8:45 No crew was there so he called and was told that the company they hired to move us in "forgot" to send the message hiring the crew. After 10 am 3 people who spoke NO English showed up: a small man complaining of arm pain all day, and two small women in their 20s who couldn't carry anything heavy. Nothing was put where it should have been as they couldn't read labels or get the tag numbers right. The driver told them to flip over our big expensive cherry dresser on the concrete porch but there was NO blanket or padding on that side so it has huge gouges. and the driver said he "Forgot" our sculpture. Many items were scratched, they broke 3 legs off a big upholstered chair and the move in crew broke the 4th leg. STUPID, STUPID, STUPID! Hire anyone else!

I selected these guys out of the blue because I was moving to Lacey and they turned out to be…read moresensational! Chase and Kai were very polite and friendly and bent over backwards to do everything we asked. They were very hard working and careful from start to finish and had a great attitude and listened well (and they even showed up a little early and finished right on time). We are actually hiring them again. I very highly recommend them.

I do not recommend j and a labor. we have had conversations with alesha and our movers were chase…read moreand Jermaine. we paid 538 for 7.5 hours and spent 40 dollars on them for lunch. it took them 6 hours to load a uhual and 1.5 hours to unload. they broke a 250 dollar table from the old cannery and a 150 dollar Disney frozen bed. after spending 30 minutes to track down the office phone number we got a hold of alesha. she was very understand and apologetic. she hlasked for proof of purchase for both items. we found it for the table and sent it to her along with pictures. she then begged us not to leave them a bad review. my husband recieved an email reciept which had a smile and frowny face. he clicked the frowny face and said "they broke my table and daughters Disney bed". she responded and said after our conversation yesterday I thought we had this resolved. so long story short she was telling us we shouldn't have reviewed them, my husband thought he was sending an email and not a review. now a day later she says her partner John wants pictures of the chairs top, bottom and legs, as well as the table. the chairs are fine. it almost seems like they want to see the condition before they help resolve the issue. she also hung up on my husband twice. we gave them a 30 minute break to eat there lunch, paid part in cash and she didnt even know that. they told my husband they wanted to make sure they got paid then put a pocket knife on my counter. we have not recieved a refund or a replacement bed or dining table. we are furious. and of course there office address is no where to be found. I do not recommend this company. good luck trying to find their phone number or address. I looked up brawny moving and labor and we found a company in Canada and thought that was them. the guys name was John also and he said that is not his company and was furious had the same company name. then 30 minutes later he sent me a text and said I think this is the number you are looking for. and provided me with aleshas phone number. these 2 guys are treating our belongings like its trash. we paid 538 dollars and 2 broken items. Funny how this company also has 2 names. J and a labor and brawny moving and labor

Absolutely SHOCKED!!! These guys were just incredible...I was having a terrible time organizing my…read morefirst big home move in over 30 years and Josh saved the day! Not only did they do an incredible job on the very last day I had in my old home, but they also literally wrapped everything in plastic and/or heavy blanketing. Truly astonishing how they gave me an hourly rate that was lower than the flyer I received in the mail. Just a bit over a thousand dollars to move a 4 BR, 3Bath home from Kent, WA to Puyallup. No extra charges for anything, and I paid almost 400 dollars less than the estimated quote. I'm not a big reviewer guy...lol, but this place was just what I needed and they delivered big time! Seriously, like I told my realtor, if you want to really help your clients with their move, send them to Josh at New Horizon. Side note: This company has some bad reviews that were intended for another company on the East Coast (New Horizon...no "s" at the end) Really great people and I can't say enough, obviously lol. Again, Thank you Josh, Tammy, Alex, Gustavo, and Carlos...you are so appreciated!!!

Worse experience of my life lie after lie from pricing to time lines. I would never hire them again…read moreDANA the most condescending person I know and JOE was not truthful from the beginning. Don't ever hire this company

These guys came through and treated our stuff with the utmost care and they were very fast with…read moretheir work. I couldn't recommend Eco-Movers enough! This is a stand up company!

Eco Movers was great with setting up my move, the quote was decently priced for where I was moving…read moreto (KY from Seattle area). The movers came promptly on the day we agreed upon to move my belongings. These movers handled my things with care and were professional. No complaints with the movers in Tacoma. After my things were taken and moved to their storage facility, I attempted to call in to get an update on when my things would be picked up and the process and that's where the communication started to drop. I called in several times and conveniently the person I was requesting to talk to was never available. I never received calls back from the person who I was requesting to speak with. I would only receive updates every couple of days and my delivery date was delayed. I was contacted by a delivery person a day before my delivery date in KY. He did arrive on the date he said he'd be there however it was extremely unprofessional. He originally arrived by himself and said he was waiting on a mover to show up. I later found out he hired a random guy off of Craigslist to help him move my belongings in my house. He charged me extra money because we "had stairs." They did not lay out anything to cover my carpets which were dirty after they were done. There were several marks and scuffs on my walls from them banging furniture carelessly. Because they were not experienced movers, they almost dropped an expensive piece of furniture while carrying it upstairs. Instead of completely dropping it, they dropped it into the wall creating a large divot. I was so anxious that they might continue to damage furniture, my fiancé and I helped them carry furniture. They were not fit to do this job and did not come with the correct amount of people to move my items. There were several pieces of my furniture that were damaged (not sure if it were due to them or during the move). I did appreciate that they put an AirTag in one of my boxes and nothing was missing! Overall, I would not hire this company again due to the poor communication.

I tentatively made an appointment as I was told schedules were getting backed up and I could always…read morecancel with the deposit returned. Plans changed and I cancelled service the same day (~10 minutes after making). My $99 still has not been refunded. This was over 40 days ago. I have spoken with 4 different reps who all tell me the same thing - it will be fixed, someone will contact me "tomorrow" etc. What's sad is I've used their services in the past and everything was great. I now feel like I'm getting scammed. Will report to Washington State Consumer Affairs office if a resolution isn't made. Be weary of giving them a deposit!

EXCELLENT moving team. Friendly, efficient, asks questions about what needs to be packed, great…read moreprice; can't say enough. They go above and beyond.