I needed cleaning supplies while out of town for a move out and took a friend's recommendation…read moresince it was close. Lucky me! I found a lot of what I needed (cleaners, light bulbs, candles, air fresheners and towels) for the job. As with other closeout stores, their stock is limited to what they get access to, which makes it a new experience each trip. Some of their selections included food, books, beauty, household and electronics. Sign up for the shoppers rewards for additional savings. The register aisle featured a Mars candy closeout, so I grabbed some gum and a M&Ms sharing size for the plane trip home.

First, the store has went downhill over the last 2 years. The Thompson road store is just trashy…read morelooking anymore there is not much aisle room and cluttered. The prices are still lower than other stores on some things though. Today I had a question about the pillows I was purchasing the sign on the bin said 2.99 it did not specify size only the name brand. I asked an associate and he assured me it was all of them, when I got to the register it rang a dollar higher not much but not the point. The cashier kindly asked for a price check and the woman who came to the register to answer us, I can only assume she was management, was very rude and dismissive about it being the other size and only one bin and not the other as she walked away. Treat your customers as if you would like them to come back there are other stores to shop.

We came in to get a gift card for an employee that was retiring. The cashier tried to ring it up…read morebut was having difficulties. She flipped her light on so it would flash to get the attention of a supervisor up front. There were four other people up front not doing anything but taking. When she waved her arm to get someone's attention she got berated by one of the people up front. A late 20s to early 30s man. He got kinda nasty with her for trying to get his attention. Behind me an employee was waiting to ring up snacks for her break. As he was berating the cashier she popped from around behind me and helped the cashier. He kept on then saying why didn't you just have ( name ) help you. At no time did he even walk over to our lane. I hate saying I think race played into the interaction. The cashier was white , the supervisors were all black. The girl that was on her break getting snacks was white. Just do your job and stop standing around talking. Help each other out.

I had to search for help. I was then given the runaround. This was my third visit to Menards that…read moreday. When I was finally helped, the guys were helpful. I went to checkout and let them know I was scheduling for pick up. I was told that everything would be taken to the back and ready for the morning. To my surprise that didn't happen. They made us walk the store and gather everything ourselves. My order included 50 boxes of flooring, three 5 gallon buckets of paint, three toilets, six sheets of drywall and more.

This is my go to. Family owned and operated since 1954, Sulivan Hardware has grown over the past 70…read moreyears into one of the largest home and garden retailers in the state as a member of the Do it Best hardware stores. Because of this massive network of over 4,100 individual stores, they can use this network to provide lower prices to compete with the big box stores. They have everything for every season whether it's flowers, plants, trees & shrubs to outdoor furniture, Christmas trees during the season accessories and a huge array of grills for those grill master enthusiasts. Oh and of course typical hardware stuff like paint, tools etc. Don't miss going into the yellow house and they even have a restaurant, yes in a hardware store, called Sully's that you can eat and also take cooking classes there. You can also walk around with an adult beverage while you browse! They have the OG at 71st and Keystone, they acquired Allisonville home and garden by Sullivan, 49th and Pennsylvania and in Cicero. NOTE: This review was specifically for the 71st and Keystone location.

Wow! We came for the Sullivan Express Train, but we will return to explore this shop! Beautifully…read moredecorated for Christmas! So many different areas to explore! The store is divided off into different 'rooms' with different types of decor, tools and Christmas trees! Several areas were great photo props for the grandkids! Everyone working was friendly and helpful. Prices seemed to be reasonable. Enjoyed the train, however, next year we will probably find a free Santa to visit as the price was steep.

Easy and they are very helpful. Pull right up to the window and they give you clear directions in…read morethe yard where to place whatever recycling materials you have. It is well orchestrated

Topsoil is lousy, says its pulverized but it sure does not seem like it! Lots of very hard round…read morechunks of compacted soil that do not break down easily. I DO NOT RECOMMEND THEIR TOPSOIL!

We had such a lovely visit here last week, picking up some items for spring garden. The staff was…read moreincredibly helpful and friendly. We purchased several vegetables, like kale, cabbage, Brussel, sprouts, and more. We also purchased some soil and a few other household items we were running low on. Our experience was great from start to finish, and I was very impressed with their selection of gardening vegetables. There were multiple varieties of greens, a dozen plus a Herbs, and pretty much everything you could need to start an expansive vegetable garden. Looking forward to future visits at this neighborhood, hardware store.

I had a hiccup in an attempt to use my rewards points during a purchase and the cashier asked the…read moremanager for help (I think his name was Mark?). He told me he had never seen or heard of anything being online as I was offering to show him the info on my phone. I was confused about this reaction because it was this store that prompted me to sign up for the awards program online in the first place. He seemed agitated and cut me off mid-sentence and walked away from the register. He also said he would 'check with someone.' The cashier and I were both confused by this. She asked him to confirm whether or not he was talking to someone else about it while he was standing 10 feet away noticeably not busy. He scoffed and replied 'I'm not doing that today' while rolling his eyes. The cashier looked uncomfortable and apologized to me. The manager didn't care if I made a purchase or not. I'm not sure if he was in a bad mood before I came in, but he was unnecessarily rude and unprofessional in a situation that could have easily been treated with more grace. The other Sullivan locations nearby have been amazing with their customer service. I recommend shopping with any one of them instead.

Helpful staff, good plants. Get their tomato plant sale on your calendar and be ready to put them…read morein pots or in the ground.

I was actually a hop away at the Backyard Blessings Ponds and Fountains. Ponds and fountains can be…read morebeautiful and so serene, but the cost is overwhelming to me. That might be the reason that you don't see too many individual homes with big fancy fountains in their yards. You can even invest in lovely koi. Some may think them to be large goldfish, but they are a Japanese fish. The larger the pond, the larger the koi will grow. You have to carefully feed and care for the Koi. You must not over or underfeed them. Adding some plants will help the fish and bring more enjoyment to you.

Very satisfied with customer service and attention to detail…read more My grandparents moved to an assistive living facility and I wanted to send flowers. The florist texted me to confirm the bouquet was to my liking - it wasn't, and she made adjustments without any issues. She even texted once the flowers were delivered. Will 100% use again!

I needed to order flowers out of state at the last minute on behalf of my boss, and this shop went…read moreabove and beyond. They had an incredibly quick turnaround and created a beautiful arrangement that exceeded expectations. Professional, responsive, and a pleasure to work with -- I highly recommend them!

I'd been to Audrey's Place before but it had been a while. I went looking for a few specific items…read moreand though I didn't find what I wanted I still enjoyed my trip and browsing the store. The employees were friendly, the space was clean and well organized and prices were reasonable. They have a wide selection of furniture, trinkets and everything in between.

With friendly and helpful staff, tons of fun things to look at, and an atmosphere that keeps you…read moreexploring, I could spend hours browsing here. The shop has a huge mix of furniture, vintage decor, antiques, and books, all surprisingly well organized for how much they have. It also helps that stuff is priced reasonably. It feels welcoming and easy to get lost in (in the best way). Perfect spot if you like treasure-hunting and discovering something new every time you visit.

Very knowledgeable and so helpful! Our home had been empty for 14 years and clearly needed a lot of…read morehelp. Billy and his team came out to evaluate our yard and gave us great options at different price points. They sent us a design and estimate within 24 hours. Highly recommend!

I was so pleased to find a local gardener with vegetable starts at an excellent price compared to…read morethe box stores. The person helping me was polite and friendly, I loved the old kitty perched near the cash register, and there were a good selection of healthy looking plants to choose from. I will definitely be back!

They are permanently closed. The place is not kept at all like the pictures. Looks abandoned.read more

I needed some help with my trees.... I was thinking that there was something wrong with my maples,…read moreso I brought some pictures and asked for help. The gentleman there was very helpful, told me the things to look out for, and recommendations. He did all this out of courtesy, and for free. That's valuable to me, so any time I need any landscaping, I'm going here first!