STOP !!! right here ! this is the BEST appliance service and repair. They service every brand name…read more I called other companies and they said they don't work on certain brands. my neighbor had an appliance problem and had called this company and they were able to fix her refrigerator. She gave me Urgent appliance repair number. I called them in the morning they came out in the afternoon and had it fixed and running within 24 hours. Troy is knowledgeable and explained what the problem was. Troy makes your appliance his priority. Troy gave us a senior discount. That was a wonderful surprise. Great value for the money. They will be my first call for our appliances . THANK YOU URGENT APPLIANCE!!!

***Update!*** I was still having issues with my dryer drying…read moreall the way, even though it heats up now. So I texted Troy back and he got me on his schedule ASAP. He came out and checked everything and figured out that my vent was clogged from the dryer to my outside. So he spent two hours cleaning it out. And we could not believe the amount of lint that came out of that tube! It's no wonder my dryer overheated the first time. Troy went above and beyond to make sure air was getting through. Cleaning from both inside the house and outside the house. He even pulled out a couple of birds and a birds nest that had gotten in there. I'm assuming that's where our problem started. The culprits of the initial clog! But after a couple different problems and problem solving, Troy got it done!! He needs a raise after this one! And a good shower!

This business is awesome. I've known about them for many years but today was my first experience…read more WOW!!! Fantastic customer service, the tech changed schedules and came right over. He was very knowledgeable. This was just an all around great experience. So rare in these days !!!!

Definitely a family operation. The tech that came out was one of the kids. He knew what was wrong…read morewith my dryer. Took apart the dryer without the need to move it from it's cubby. Went to get the part and repaired it in no time. I would be great if they carried the universal part on the truck and carried a cordless vacuum for cleanup. Pricing was fair-ish, a tad on the mid-high side IMO but not ripoff high. I would call them again.

I would most likely not call on Prime Appliance again. Their $89 diagnosis for our known problem…read morewith an old hinge on a Bosch wall oven involved no examination of the actual internal hinges or appliance. Further they were barely any help at all to try to source new parts (did most of the legwork myself). Instead they stuck a heavy wrench tool between hinge where the door meets the oven body and applied body weight pressure against the door -- which they said has worked for other customers it did absolutely nothing at all to fix our issue except to make everything worse. Then they spent the next 15 minutes telling me to consider a new $3000+ unit.

horrible service, Vanessa sound nice but the company is a scam they made a diagnosis and scamming…read morepeople overcharging for part that 3 weeks playing games trying to be selling their products overcharging a balloon the price. I found the cheaper online and the job that the tech said was simple is going to cost over 250 dollars more. add cost of service over 350 dollars. I DONT RECOMMEND THEIR SERVICE THEY ARE SCAM THEY WORK FROM HOME AN KEEP CHANGING THEIR ADDRESS.

The technician was quick and knowledgeable! The owner of the business came also and was very kind…read more My dad has dementia and I kept worrying about him getting in their way, but he took the time to talk to my dad and it really made me relieved to not only get good/ fast service ... but to get quality customer service. Thank you for the good work and for being kind, sad to say that's a rarity these days.

Amazingly fast (was able to come out same day) and fair prices. Thanks for fixing my dryer!read more

Dean and the company were thorough. I wasn't there when he did the diagnosis for my fridge but my…read moretenant said, "He was really good though, mask on the whole time, shoe covers, explained everything." Thanks Dean and co!

Regardless of the appliance age, it was repaired in a quick and efficient manner. He's the best…read moretechnician for my washer problem. I was more than delighted knowing that my washer was fixed and was working back to normal. I had no complaints about the quality of the service, it was good. The price also was great and within my budget. I will recommend this company to all my friends.

Just had a Samsung dryer repaired by Peter's Appliance technician, Chris. He arrived on time, was…read moreclean-cut and friendly, and got the job done in professional manner. The price for the repair was superb. I am extremely happy with my entire experience with Peter's Appliance, and will definetely call them again if needed.

I called Peter's Appliance on Saturday morning, 14 Aug 2025 when our 2002 Amana refrigerator quit…read more No one else answered their phone. Peter came after a long workday at 5 p.m., said our compressor had failed, advised us that a new compressor would last better than our last one had, and noted that the rest of the fridge was in excellent shape. So we agreed on a new compressor, and Peter installed it the following Monday. His price was very reasonable. In the future, I will always call Peter for appliance problems. He is apparently someone you can count on and knows his business.

Misdiagnosis and High Quote - Echoes Complaints from 2013…read more Nothing seems to have changed since the 2013 Yelp review complaining about terrible prices and high diagnostic fees--my experience was even worse. Larry is Appliance Repair Specialists, it's a one-man shop. He charged me $109 to diagnose our washing machine's clicking/grinding noise at startup, saying it was the water pump and quoting $500 to replace it. He was evasive when I asked for a parts/labor breakdown. That was a red flag, so I said I had to think about it. A little research showed pumps cost $20-$120 (OEM) and take 10-20 minutes to swap (it took me 30 with a $40 part), but the noise persisted--proving his diagnosis wrong. I called another company and explained the issue and their tech diagnosed it over the phone as a stuck soap dispenser, and guided me through a free 2-minute clean (removing dried soap from the armature), fixing it entirely. I'm out $109 for Larry + $40 for an unnecessary pump, plus some time. But I avoided an additional $500. In my opinion, Larry knew it wasn't the pump and was looking to make a quick $500 off an unsuspecting homeowner. The only other option is that he totally misdiagnosed the problem. Either way, isn't good. My guess is I'm not the first he's done this to. I would avoid this company (Larry) at all costs. PS, my email was tied to a former address in Corona, CA. But I now live in Provo, Utah--where Larry does his business.

Terrible prices. $69 for them to come diagnose, then they will waive that if you use them to…read morerepair, but they charge 3x's more than the repair company we went with. They wanted to charge us $250. Don't do it. We went with a different company and they only charged us $80.

I brought in my sewing machine to get fixed and was helped my Randy at A-1! He was so helpful and…read moremade sure everything worked well before I left. He also made sure I understood the problem so it wouldn't happen again. Loved it! Will always go there!

For years we have been recommending this company to our customers who have vacuum issues, they used…read moreto be very prompt in getting things done and calling you to pick up your items; but the service we have received from them recently clearly indicates we can no longer confidently recommend them to anyone. We have been trying to pick up a vacuum for 8 weeks; every time we have tried to stop by their Provo shop it has been closed during their operating hours. They apparently don't check messages because their voicemail is full and there is no way to leave a message to schedule a time to pick up our vacuum. We are very disappointed and will be looking for another company to recommend to our customers for their vacuum repair needs.

I took my mom's pressure canner there and they fixed it in a matter of minutes. Very reasonable…read moreprice as well. I tried finding someplace in salt lake county but no luck. I was so happy I drove down there! Also, no questions about shots or asking me to put a mask on!!

I would not trust this place to repair anything. I took my kitchen aid in for repair and had to box…read moreit up for a few months while moving. When I was able to unpack it and use it it still wasn't working. When I called them to tell them about it they said they could tell if I used it and would still have to pay. I'm glad they're closing.