I was very impressed by their honesty and willingness to consult before we scheduled an…read moreappointment. My fridge died on a Saturday morning, he texted me on Sunday to set an appointment, but then over text asked me some questions like how old it was and what sounds it was making. He told me that my fridge was old enough that it would probably be cheaper to just replace it, and offered to cancel our newly-made appointment. It has been a long time since I have worked with someone willing to be up front and help me instead of actively seeking to charge me for the slightest amount of their time. Thank you!!!

I have used Smart Appliance Service a couple of times. This is a owner/operator business. Luis is…read morehonest and fair. He fixed my fridge and gave my stove new life. I trust Smart Appliance Service and will call them first whenever I need appliance repairs.

Our Speedqueen dryer stopped heating and Olson Appliance was the closest Speedqueen authorized…read morerepair company. Bruce came out on Wed to ascertain the issue, and diagnosed the heating element was out. Because it's rare for this to happen, he didn't have the part on hand but said they'd be getting a shipment in on Friday. Thursday he called, said the part had come in early and asked if he could come by at the end of the day. He came by, got the heating element replaced quickly, and our dryer is working like it should.

"Fixed" our appliance and didn't put back together correctly & completely. Called him back and they…read morecharged me again despite photo proof of their error. Repair costs totaled about 3/4 cost of buying whole new appliance. My advice: use licensed & authorized repair company. Buyer/customer beware!

Sterling fixed my fridge and helped me repair an item on my dish washer. 5 stars for great service.read more

I have dealt with Sterling Appliance for 20 years and every time he has always been here at the…read moreappointment on time. Over the twenty years he has fixed every problem I have had without having to come back.

I had to call them about an faulty LG fridge and they told me how to navigate LG's customer service…read moreand get an APN number which is the approval for them to order and install the part. They did more than what was expected and LG, much less.

They were sent by Landmark Home Warranty to fix my dishwasher. The tech knew nothing about my Bosch…read moredishwasher and was constantly looking up "how to fix a Bosch" on his phone while in my home. Once the repair part arrived it was installed and the dishwasher still didn't work. The tech told me that this part has a habit of dying and being un-fixable and that he was submitting the claim to Landmark for a new dishwasher. That was 2 weeks ago. Landmark states that I don't need a new washer and that they ordered the wrong part (apparently, at least that's what I was told) and now my new partS (yes, that's plural, one part has turned into multiple parts) are on order... I've been with out a dishwasher for four weeks because this company and Landmark Home Warranty can't communicate or get their stories straight.

I only leave five star reviews when it's warranted, and this certainly fits the bill. We were…read morehaving an issue with our LG washer so I requested quotes on Yelp. Lourie from L&K Appliance Repair was the first to contact me directly and, even though it was a Sunday morning, she asked me to call her to talk through the likely issues, rather than just scheduling a Service call. Lourie was extremely knowledgeable and, upon answering a few of her questions, we came to the conclusion that the repair would cost more than replacing the washer itself. It's increasingly rare to find a company that is willing to put customer service ahead of profit and help someone avoid throwing good money after bad. I would highly recommend Lourie and L&K Appliance Repair to anyone, and we will certainly be using them the next time we have, any type of appliance issue.

My washer stopped, full of clothes and water, right before the spin cycle just after business hours…read moreand I was on a tight schedule to get all my family's loads washed before traveling so we could pack. Found L&K on yelp and tried calling, even though I didn't expect an answer after hours. But Lori answered and said she was in my area and said she'd swing by. I explained the problem, she said what she thought it probably was on the phone and said it's an easy fix. When she got here, she took a look, found the problem right away, put in a temporary fix so the machine would work for me, and said she would get the part it needed ordered and meet me back here after our trip. Her quote was very affordable. I was so happy that she was willing to just swing by and help me out so that I could get back to the pre-packing laundry that was so needed. I don't feel like most people these days are willing to just help a stranger out like she did, especially after business hours, but she was great!

Consumer beware... this company serviced our furnace in the attic and right after they left…read more(unknown to us) the furnace started leaking as the condensation pipe they had blown on during their 'tune up' they unfortunately jarred apart and it started to slow leak condensation into our walls!! We gave them a fair chance to take responsibility for this before posting a bad review by sending an email and certified letter to them with repair invoices (costs we incurred) and photos of the flood damage asking for reimbursement (under 3k), but they took zero responsibility. Despite being the last ones to touch the pipe they sent me a lengthy email back blaming the people that installed the furnace five years prior when the house was built, claiming it was installed incorrectly! Can you imagine?! Mind you these people have serviced our furnace the last three years and never once mentioned a faulty installation as part of their duty to let us know if something with our furnace wasn't right!!! I would absolutely not use this company unless you're willing to have your house flooded due to their negligence and then get stuck with the bill ontop of the stress of your brand new home being damaged. What a shame they wouldn't take any kind of accountability. I'll never use them ever again.

I have used Larsen before as they have replaced the AC/heat in two different townhouses. So I…read morerecommended them to my daughter for her townhouse when her system went down. They came and replaced a fuse for $300, but they warned her that the unit was original with the 30-year home and it was on its last legs. It surely would break over the hot summer and would need to be completely replaced at $8 to $9k if she agreed to do it right now. Or, if she waited, she was told that it would cost more this summer. I was on the phone and heard the salesman say this. I told her to first get a second opinion because this just sounded too much like a pressure job on a single 20-something female. We had another local company come that same day and they inspected the system. They told my daughter that the system was only 6 or 7 years old--not 30--and showed her the proof. It has plenty of life ahead, completely contradicting Larsen's technician. This second company did not charge my daughter a penny to come out and said they wouldn't give her a quote because she did not need a new unit. I am so glad my daughter got a second opinion. Now I am wondering if my other two units really needed their systems replaced. Larsen has lost my trust and I won't use them again. I will not recommend them and have found a new heating/ac company I will use in the future. Honesty counts. I asked for a response from the owner and he has not written me back. Look elsewhere, my friends.

We live in an older house and have used Budget Plumbing several times recently and can't recommend…read morethem enough!! Rocket fast service, great pricing and top-notch plumbers (special shout out to Mike (and Mike) and Bodie. They went above and beyond this last call!! Thank you very much!! Budget Plumbing will always be our first call for plumbing issues!!

I got a water softener, tankless water heater and reverse osmosis water filter all put in almost a…read moreyear ago. They gave me a great deal. Did a great job on installing. Mike even got me no interest financing until I got my tax return back.

Dean and the company were thorough. I wasn't there when he did the diagnosis for my fridge but my…read moretenant said, "He was really good though, mask on the whole time, shoe covers, explained everything." Thanks Dean and co!

Regardless of the appliance age, it was repaired in a quick and efficient manner. He's the best…read moretechnician for my washer problem. I was more than delighted knowing that my washer was fixed and was working back to normal. I had no complaints about the quality of the service, it was good. The price also was great and within my budget. I will recommend this company to all my friends.