Colbert was beyond excellent!! Twice he was able to do a last minute tow within an hour, drove to…read moreand from Maili and Waipahu. Took care of the vehicle, pick up and drop off was a breeze. Payment was sent through a link on the phone. Highly recommend using Cachola Towing!

First time needing a Flat Bed tow…read more I got a strong referral from my Certified Mercedes mechanic, Nestor's Motors, to hire Cachola Towing since I wanted a Flat Bed for my car. Bernie was very helpful and it was fun learning about my car and where the tow hook was located, etc. Excellent Service and Great experience to go thru insurance for full reimbursement! Yay!

Saving Charlie's number because if I ever get stalled again I will only ever go with 808 roadside…read more Not only was he super professional, quick, but so kind as well. I was pretty far location wise and no other towing company was able to help me. Despite the location Charlie helped get me and my car home safely! With his experience, I trusted him to tow my range without a flatbed and the entire trip home went smoothly (even on the freeway). So even if you need your luxury vehicle towed, TRUST CHARLIE! Although it took up a lot of his time he drove slowly and cautiously to ensure no accidents happened and didn't just rush to get the job done. Hoping to never stall out again but if I do I know who to call!

Charlie was so very helpful !! He and his partner towed my car. Both of them had been so nice to…read moreme! I would recommend this company!! Thanks again for all of your help!! You guys don't know how much I appreciate it!!

Friendly, professional service. Excellent communication. I felt confident in their ability to treat…read moremy vehicle like their own. I highly recommend them,

My usual go to tow company wasn't available & decided to go with Ilae & Sons (pronounced Ee-La-Eh)…read more Their quality of service & availability was top notch! Was stoked they showed up before ETA & swiftly addressed situation. Not to mention their affordable Lock Out service was very reasonable. Being from Ewa, had to support my fellow Ewa Beach ohana. I can sleep comfortably knowing that I have a SOLID tow company I can rely on. Mahalos!!

I'm very happy with the service I received from Mo's Towing. The driver and the woman I spoke with…read moreon the phone were both extremely helpful. Would definitely recommend them.

Highly recommended !!!! Truck broke down Sunday night in the middle of nowhere and after calling…read moreroadside assistance and multiple locations (all closed) because of the weekend. MO's answered and towed my truck. Super decent price from Wailua to Honolulu. Super professional and amazing work. Thank you

I'm writing this as my service from Empire has just been done (even before the stated time)…read more. I called AAA for our vehicle being left on the roadside as it gave out on me while driving it. I had to leave it parked over night and decided I would have it towed back to our residence since our mechanic is closed til Tuesday. Denton called me as he located my vehicle (not by an address but only by landmark). I was home and ready to go down to meet him but he suggested since the vehicle is being towed back to our residence, he'll just tow it and meet me at home. Perfect. He came so quickly (roughly 10 minutes), unloaded the vehicle and wished us a nice day. Of course he's a local dude and we take care of our local people so he got a bottle of cold water and a treat from our bakery (special cinnamon treat made only during the holidays- our Mauna Kea bread). He even knows our bakery!! Everything was done so effortlessly and efficiently that I hope when we need service from AAA again, that Denton will be the one to help us. Denton, mahalo for your awesome service. I hope you come to pick up our vehicle when I need it towed to our mechanic on Tuesday.

Through the years, Kamuela, Kaena, Elijah, and the dispatch ladies at Empire Towing have been…read moreincredibly kind, helpful, and courteous. As a longtime customer with two old cars, they've come through during vehicle troubles like battery issues, towing, and gas woes which really eased my soul when I needed them most. So grateful for the entire Empire 'Ohana! Mahalo nui loa

Needed a tow for my nephew, he was stuck on the side of the freeway at midnight when his tire flew…read moreoff. JT got to him super quickly which I appreciated. Thank you JT for your awesome assistance.

James answered right away and was helpful in working out a plan for pickup. He arrived on time and…read morewas super friendly. Good pricing. I hope I don't need another tow but if I do I'll call James for sure.

I want to take a special shoutout to Mike! AWSOME service and very passionate in what he does, he's…read morevery attentive to his surroundings and the safety of others, he also towed my van all by himself in a tight parking spot at foodland in Kapolei! he was right on time when he said he would be and very helpful! definetly going to be using his service if I ever do run into problems again, if you need any service please reach out to him he's a small company but with a big heart in what he does and for that I'm greatful for his help! Thankyou Mike once again! mahalo nui I hope you have a blessed day to you and your ohana sincerely, Napoleon Ohana

Lopez Towing was great! Returned my message promptly, was able to get on the military base without…read moreany issues, pricing was fair, arrived ahead of schedule, and took care when loading my car on the flatbed. They were professional and courteous. Will be using them for future tows and highly recommend them to my friends and family! Mahalo Lopez Towing!

We were rear-ended in an accident where the other driver allegedly blacked out, which caused us to…read morehit the car in front of us. Our vehicle was left undriveable, it wouldn't even start, so our insurance company assigned X5 Towing and told us to call them for updates. Their estimate via the app said it could take up to 65 minutes. We had already been waiting nearly 30 minutes with no word from them, so we called. And called. And called. Eight separate times, to be exact. Each time, no one answered, it just went to voicemail. Meanwhile, their Yelp page claims they're open 24 hours. Yet in the middle of an emergency, we couldn't get through to anyone (not even a call back). Out of need, we called two other towing companies. Both answered right away, both were polite, and both gave us realistic times (one in 25 minutes, the other in 15 minutes). We went with the one who could come in 15 minutes, and they showed up just like they said. That's the difference between being there when people need you and just being "available" in name only. X5 Towing failed us when it mattered most. One star. Update to their response: Hi Kristi, Thanks for your response, but I want to be clear; my frustration wasn't just about the insurance notes or your reception issues. It was about being stranded after an accident, calling your company eight separate times, and never getting a single answer or call back. As a customer, I don't know (and shouldn't have to know) the details of how the job is dispatched or what notes the insurance did or didn't include. All I know is that we needed help, your company was assigned, and when I reached out, I received silence. That's what created such a disappointing experience. Other towing companies answered right away and were able to assist promptly, which shows it is possible to handle situations like this with better communication. Even if you couldn't get to me quickly, a simple answered call, callback, follow-up, text, voicemail, or update would have gone a long way. I understand things happen in your business, but placing the blame entirely on insurance and cell service instead of acknowledging the impact on the customer feels dismissive. A more empathetic and accountable approach would make a huge difference.

I can't say enough good things about X5 Towing! I was unexpectedly stranded out at the beautiful Ko…read moreOlina Lagoons, and what could've been a stressful situation turned into a surprisingly smooth and even heartwarming experience--thanks to Richard from X5 Towing. From the moment he arrived, Richard showed nothing but professionalism, genuine hospitality, and the true aloha spirit. He made me feel at ease, explained everything clearly, and handled my vehicle with great care. It's rare these days to find a company that treats you like more than just another job, but Richard went above and beyond to make sure I was taken care of. Mahalo to Richard and the whole X5 Towing team--you were a real life saver that day. I highly recommend them to anyone in need of towing services on the island. Fast, friendly, and full of aloha!

Wow! what an amazing experience mahalo for your knowledge and expertise. I recommend all kamaainas…read moreto this towing company. Mahalo!

Kai & Billy we're great. They were very informational, fast service, quick response, and their…read morecustomer service is awesome. I would recommend them and will definitely use them again. Local owned business please support them. Ty

To sumn it up: these people know how to treat kama'aina and do car drivers good…read more Ho brah I was driving down the H2 going up the hill and all of a sudden my car no like work, was going 60, then 50, then 30, then 20 so I had to pull over. I pulled over to a little spot between the lines and turned my hazards on. Brah I was so nervous, I tried calling the roadside assistance (no answah off on Hawaii time yea ) I call at least 3 other towing places (no can, no how) call Tip Tows and sistah locks in, asking me all kine questions, giving me suggestions, doing the best she can! She fo tell me her guy gonna pick em up tomorrow morning, she texts me the details, I give the location and the next day her drivah Braddah KEONI ( ) hits me up and lets me know he's on the way, braddah man came over Ho all dread head braddah one hammah daps me up, unloads my car and even drives it into the repair shop! Brah these guys are the best, much aloha and may mahalos to you, keep doing what you doing, you made my day! Thank you so much, 5/5 customer service, and value beyond words

My tow came within 30 minutes which was great. Keoni was very professional and friendly. Towing…read morewith aloha. The price of the towing was reasonable and I didn't feel taken advantage of like some towing company will. I would recommend them to my friends.