We really liked this Big 5 store in Lakewood. Parking is so easy in the large lot, it is part of a…read morestrip mall. I was on a mission, my grandson has lost his noise cancelling headphones now 3 times and I have had to replace them 3 times. He goes to a lot of concerts and he knows, your headphones are on your head or in the car, do not just leave them lying around. So, when he did it again, I told him his mom was going to have to replace them as his behavior shows a lack of responsibility for items that he is tasked with caring for. Anyway, I saw this Big 5 on the way to the taking him to the circus so I caved and pulled over. We went in and the cashier was very nice. She was not sure where the headphones were, so she asked a salesperson walking the store. He knew right away and showed me where they were and was able to tell me a little about the selection. I mean, they go from cheap to our you kidding me prices. I found the perfect pair made by Razor and went to the cashier. On my way there, I saw a lot of cool stuff had I been shopping. I told the cashier I was concerned with fit so had all intention of paying for them, opening them right there and trying them on my super sensitive grandson's head. She was fine with that and was going to just let me get another pair or give me my money back if we could not find a great fit. These were perfect. She was happy, we were happy. It all worked out. So, I do like this Big 5 very much. And as to the grandson if he loses these, he will be digging ditches to learn the value of money. Have a great week.

Came here to get fishing gear, came out with more than I expected lol. Alani was great customer…read moreservice. Everyone here is super helpful. Keep it up

The store is organized and easy to navigate, which makes shopping quick and convenient. Staff were…read morefriendly and available when needed, without hovering. Overall, a reliable spot to pick up sports essentials, whether you're shopping for practice gear or something more specific. The staff is helpful and friendly. I wish they had more deals or some type of rewards system. Overall, my son loves this place.

I wouldn't say the staff is very knowledgeable about what they sell. I've been here a few times…read morewith my sibling to shop for hiking, snowboarding, and rock wall climbing gear/items, and during each visit, the staff wasn't sure whether they carried the items we were asking about. They usually direct us to a general area where the item might be located, but don't offer much more guidance than that. More often than not, we end up leaving empty-handed and ordering the items online, which we probably should have done in the first place...but we wanted to check them out in-store before buying. Strangely enough, it's also always extremely busy whenever I visit. That means long lines and chaotic parking situations... I've even seen a few near-accidents in the lot. Overall, I wouldn't really recommend, but here I am back again.

I have been going to SB since they opened the OC location. The Long Beach location is awesome and…read morethey treat customers really well. Amber and Sean always go out of the way to ensure the customer is happy and ready to get back on the road. I really appreciate this store and what they stand for.

Sports Basement is truly a gem of a store. Literally everyone there is so nice and positive,…read morecustomers and employees alike. It's hard to say that about every (or any for that matter) commercial retail business. They have just about everything you could need for sports, hobbies, little league, etc., and the selection is solid across the board. I've also brought my bike in for a couple of tune-ups and have had nothing but great experiences each time. I really enjoy the investment in the community that SB does. They have pickleball courts and pool tables on the third floor that are open for community use, and they regularly host events across their locations, which is pretty rad. Overall, Sports Basement gets my business every time over other major sporting goods stores. Great people, great vibes, and a strong sense of community.

Came in here to buy a couple of Christmas gifts trying to knock out some of my people off my…read morelist.They have lots of cool stuff clothing with great deals and the service is pretty good. Also, they did ask us if we need help with anything so that was pretty cool I bought a couple sweatpants and hoodies for a good price..

Today I went into champs to purchase a pair of Nike dunks. And unfortunately, they did not have my…read moresize. But I received some of the best customer service I've ever had. The lady's name is Carol. She was very helpful. She went over and beyond the call of duty to direct me to another store. Wanted her to know I appreciate you Carol.

Came in looking for a new bat for my son, and was impressed with their selection of used equipment…read moreas well. My son liked a few of the options in the used area so we picked one up as they're all priced quite fair. Their used equipment comes with a 10 day warranty, and we inadvertently put that to the test. The first bat we tried appeared to be in good shape, but it unfortunately had some sort of issue and it just didn't have any pop left in it. We brought it back and they took it back with zero hassle. We traded for the other one we were looking at and it worked just fine. Friendly service, a warranty that they stand behind, and really fair prices for their used gear. Sports equipment isn't cheap, and kids grow quickly, so I can't recommend a place Play it Again enough. :) We'll be back, and you should as well.

We needed a frisbee golf set to play at the nearby park. My husband had bought one a week prior so…read morehe knew just where they were. 3 pack set was very affordable new. Otherwise they have a ton of used ones here in good condition. The kid ringing us up was efficient and friendly. This seems like a great place to come if you need some gently used equipment especially for kids.

There was a hole in one of my shoes, and it got pretty bad that I needed to get a new pair. I get…read moreemails from Big 5 daily, but never really see anything of interest. That is, until the 4th of July when they emailed coupons for $5 off a purchase of $10+. Since shoes are obviously more than $10, I knew I had to go during the holiday to take advantage of that deal, which was good for that day only. I actually stopped by the traffic circle location in Long Beach first, but they didn't have the shoes that I wanted. Rather than choosing a different pair, I went to this location on the southwest corner of 183rd and Gridley. Though not technically a part of Los Cerritos Center, it's close enough that if you park your car on the east side of the mall, you can simply walk to Big 5, which doesn't have many parking spots directly in front. The store is pretty spacious and should cater to just about any athlete for any sport. Since it was summer, most of the sporting goods were swimming related, but I was here for the shoes, which were all the way in the back of the store. Not only did they have the shoe that I was looking for, but they had it in my size too! There was just one box left, and it was all mine! Well, except the lid was badly deformed. One of the employees walked to the back to offer assistance, and then I asked him if I could get a new shoebox for the shoes that I wanted. He mentioned that for the brand, they don't have that many shoeboxes, and they usually get deformed anyways. However, he did give me permission to switch the lids with another box, and so that's what I did. He also directed me to where the seats were so I could try on the shoes before purchasing. The shoes did fit, but I noticed inside each shoe, there was just a cardboard insert used to retain the shape of the shoe before purchase. There wasn't any crumpled paper inside that I've seen inside other shoes, but oh well. Not a dealbreaker for me. The employee did come by again to ask if the shoes fit, to which I answered affirmatively. Though he was kind of hard to understand, I do appreciate how he was there to offer help when needed. Checkout was a breeze. The cashier scanned the shoebox and then my coupon before completing my transaction and wishing me a good 4th of July. Good visit overall. If they didn't have my shoe size, who knows if they would have had one in the back? The two employees I mentioned in this review were the only two I saw working that afternoon, and if that's the norm here, I can't imagine how they would be able to handle a full house. Even though the Lakewood location is closer to me, I would definitely be willing to make the farther drive next time I need a new pair of shoes.

Just came back from a visit to Big 5 and all the female staff were extremely rude and didn't seem…read moreto want to help our program out. I get getting too many people early in the morning could be overwhelming but I don't think we were being too chaotic just asking questions regarding our equipment.

I bought a white Yankees hat from here and left it to be embroidered and when I came back to pick…read moreit up it was dirty and they didn't have another one in my size and they said that they didn't have any cleaner to clean it.

I went there today to look for a 49er shirt or jersey and was told they do not carry any women's…read moreclothing. I'm sorry, but what year are we in?

I always go to Big 5 when I'm in Long Beach visiting my daughter and have for many years bought…read moreshoes there (hiking & casual) as well as clothes. Nice selection and staff is always helpful.

Got here at 840 and they close at 9 and they have the doors locked. The lady inside sees me and is…read morejust waving that they're closed. Literally 20 min early. I needed gloves, 5 min all I needed. Terrible

David was awesome in helping me select, order, and take measurements for a New Brunswick Rhino…read morebowling ball. I am a super beginner at bowling and he was happy to answer any questions I had and explained in great detail on anything I was confused about. I definitely will come back here for anything bowling related. When I bowled at Cal Bowl, they even repaired my ball free of charge when it got damaged on the lane!

The owner and staff are so friendly and very knowledgeable! Their explanations of everything were…read moreso helpful in getting the right fit for our new and old bowling balls. I highly recommend making the trip here. You get the most value for your experience!

I love this REI location, it's my favorite compared to the Manhattan Beach store. The customer…read moreservice here truly makes a difference. Wayne was incredibly helpful; I came in feeling lost while trying to choose new running shoes, especially as a beginner training for a marathon. Even though the shoes selection part was short staffed, he still took the time to walk me through the differences between options and helped me feel confident in my choice. Honestly, if I had asked for help the first time, this probably wouldn't have been my second purchase. The department itself is spacious and wellorganized, with a great selection for a variety of outdoor activities.

I had such a great experience at REI thanks to Joey!…read more I'm preparing for my first backpacking trip and honestly didn't know where to start when it came to finding the right backpack. Joey made the entire experience feel easy and exciting instead of overwhelming. He took the time to properly fit me, encouraged me to try on multiple options, and never rushed the process, which I really appreciated as a first-timer. What stood out most was how informative and thoughtful he was. He walked me through packing tips, how to properly strap everything in, and shared practical advice that made me feel so much more confident going into my trip. On top of that, he was incredibly kind, patient, and genuinely friendly the whole time. Employees like Joey truly make a difference, he's the reason I would come back to REI and recommend it to others. Thank you, Joey, for making my first backpacking prep experience such a positive one!