We own a little house built in 1958 in Colonial Heights. Working on this old house inevitably…read moreproduces all sorts of fun challenges. We've used Colonial Plumbing & Heating twice now, and on BOTH occasions they were excellent. The first time was to clear a clogged drain in the bathtub. The second time was the big job that involved a full replacement of the bathtub fixtures. When I tell you they replaced everything, I mean everything. The mixer tap, cold and hot water supply lines, gaskets, retaining nuts, connectors, etc. The work was flawless and that's 100% due to Landon. His communication was excellent throughout the job. He first tried to fix the dripping faucet for us. When that wasn't possible, he communicated quickly with an updated quote and explanation of what was needed. The work was then completed in a thorough and efficient manner. There are still true professionals in this day and age. You want it fixed right the first time? Landon with Colonial Plumbing & Heating will get you straight.

Office personnel I spoke with on phone were incredibly polite and efficient. Service personnel knew…read morewhat they were doing and performed the service I requested (a part replacement where I supplied the part) in less than 30 minutes. I only wish I'd known up front that Colonial Plumbing does not charge by the hour. Shame on me for not asking. I was surprised at how expensive it was and was told "this is the lowest priced task order we have." $287.50 which did include the trip charge. So . . . as long as the work you need performed is worth at least that much to you then you should be good - especially if you also use them for HVAC service - in which case I think they knock 15% off the price of their plumbing work. For what it's worth: We were only having the cartridge replaced in our kitchen sink (I already had the new cartridge). Colonial tells me their rate to replace the entire faucet and sprayer is only $10 more, but it doesn't seem I can apply what I've already spent on the cartridge toward the labor to replace the entire faucet - which is not surprising, since it will be a separate trip/task. (The parts are being provided direct to me by Pfister under their lifetime warranty policy, so Colonial isn't involved with that).

These guys are incredible! First they answer the phone!,…read more very unique in the world of contacting skilled professionals. After a brief explanation of my situation they told me they would be able to come to my house in about 3 hours! Again not what i expected, I had hoped that someone could get to me in 24 hours. They arrived when they said with a phone to tell me when they were 30 minutes away. This father and son team is VERY Knowledgeable, experienced, respectful and they get right to work. Within a few minutes they were able to isolate my problem and give me a quote, as an Air Force Vet, Mr. Moncrief offers a Veterans discount on work. Again an unexpected bonus. While the repair was simple, it did require time and expertise in doing a proper job. They provided both. They took pictures of the work they did and gave me the failed water line/connection pieces they had replaced. Perhaps the most impressive was that while Austin was under my house in the crawlspace he discovered a potential problem unrelated to the work I had called about. He quickly and competent;y corrected the problem saving me untold future grief. A true professional. I VERY HIGHLY recommend this team for all your plumbing needs.

The service went well, and my toilet is not running all the time. I did have a brand new float and…read morevalve still in the box but he could not get it to work so I was charged another hundred dollars for him to install the one he had on the truck.

Request service for clogged toilet and water under the house. By the time he got here a day or two…read morelater the clogged had cleared on its own, he didn't have to fix the toilet inspected under the house and found that the washer drain pipe had rotted away said he couldn't fix on that same day and would be back. It's been about 3 weeks since that time anyway I was charged a100 dollars for the visit and he didn't do any work I have been calling and he doesn't answer so I would assume that my money is not green enough or he doesn't like to do work in my community if I could rate no stars I would

Trey Francis came to my house because I had a problem with water leaking from a pipe. He had to…read moreget some new parts for both sinks in my master bathroom.. He was very professional and got the work done. I had to get 2 new stoppers put I. Also. When he finished both sinks and no water was leaking at that time. He left and 2 hrs later I was in the bathroom and coukd hear a funny noise. Will he didn't get the sink to stop leaking. I've been putting cups under the faucet so it would get onto my floor. Too late.. I had to wait the entire weekend and Called 2 times yesterday and 3 times today. Still has not shown or even reaching out to me. Not good for business.. but he was do good and nice at first.. Please Trey come back a fix my sink. Patricia DiGiacomo

Used them because my kitchen sink was backing up and tried to fix the problem myself and couldn't…read more They came out in a timely manner, fixed it in about an hour and the price wasn't crazy high. Definitely recommend these guys:)

From the owner: With years of experience in the plumbing industry. We have the knowledge and expertise to solve any…read moreplumbing challenge efficiently and efficiently.

These guys are the best. Arrived on time. Their team was very knowledgeable and efficient. I would…read moredefinitely recommend them.

Absolutely flawless service. Great response to the Yelp "Get a quote." Great follow up…read morecommunication to schedule once I said to book the job. Called before arriving and arrived on time, and took care not to track mud in. As for the job itself (garbage disposal replacement) the service tech tried to unjam the old one first (which would have saved me money) but came to the conclusion the old one was toast. Installed a new one quickly and cleanly. Price was exactly as quoted. As he was boxing his tools I asked if White Glove did any water quality testing and explained a problem I suspect I have on my supply line. He offered to take a sample on the spot that would be sent off to a lab. He quoted me a price and said I could pay in a week when the sample came back. How much more could I ask for? Great first experience with White Glove. They are at the top of my list for future needs.

Pete arrived for the kitchen faucet job as promised, recognized some other issues and took care of…read morethose as well. Excellent job and quite reasonable in price! Thanks Pete!

Pete was on-time, courteous and fair. His work was thorough and tested. Would highly recommend. His…read morepricing was fair. He was efficient with his time.

do yourself a favor and steer clear of this company! not only does the never answer the phone but…read morethey tried to rack up charges on you that are unnecessary and will ignore your questions and calls intentionally so that they can continue to add late fees to your bill. Apart from that, they have absolutely no idea what they're doing and the owner , justin , has absolutely no idea how to run his company. They will have to come back five times to fix the same issue because they don't take enough time or care to fix it right the first time and they overcharge you crazy amounts!! WORST RAN COMPANY IVE EVER SEEN. All they care about is how much they can get out of you.. sad.

We contacted Advanced Plumbing due to a sewage smell in our basement. They arrived 2 hours late,…read moreafter they called me multiple times to confirm the appointment window, but never called to indicate they would be +2 hours after the appointment time. They quickly identified the smell was a dry drain and had me pour water into it. They spent less than 5 minutes in my home. This cost me $190.00. - $120 for labor (???), $60 for the trip, and $10 for supplies. $190.00 for a plumber to be +2hrs late, spend 5 minutes in my house, and for me to put water down my drain. They didn't even take a tool out of their truck. DON'T WASTE YOUR TIME OR MONEY WITH THIS COMPANY.

I highly recommend this guy! Honest and economical, hard to find in todays world.read more