So annoyed. Booked an appointment, had it accepted, the "assistant" texted me almost immediately…read moreand said they needed to move my appointment because "the tech" needed to leave early. I told her I only had that time available and asked to cancel. Cancellation denied and refusal to refund me even though she denied my appointment time immediately after taking my money for the slot.

She did a nice job overall, but the pricing structure is very confusing when booking an…read moreappointment. Listing two different prices gives the impression that first-time clients are receiving a discounted rate, but upon arrival, you're told the remaining balance must be paid in cash only. It would be much better to charge the full amount upfront online, as this situation made the experience feel unnecessarily uncomfortable from the start. While I did receive a confirmation text and several follow-up messages throughout the week (including a photo of the location), the key detail about the cash payment was easy to miss among the volume of communication. Since I had already confirmed my appointment, I didn't think to carefully review every message. As a customer, I would recommend clearly outlining all payment policies and procedures on the website at the time of booking. Additionally, some basic signage would improve the experience for first-time clients--such as a note on the door indicating "in session, do not disturb," or a sign in the lobby directing clients where to wait. The absence of a receptionist made the arrival process somewhat confusing.

I went here for a lash lift and tint. My tech, Diana, was lovely. She asked if I had this service…read morebefore. She walked me through the process since I've only done extensions in the past. I knew that my lashes wouldn't be glamorous but I also didn't think that after the service the results would look as if I had slept on them. I had looked at other photos prior to booking and the results looked great for a lift. I understand my lashes aren't as long as the photographed ladies but at very least I expected to walk out of there hinting that I had something done. Only a couple of my lashes curled and the others kinda look the same. I'm hoping after 24hrs when I use mascara they'll be better but I'm also concerned that the few that actually lifted will drop and this will be the worst $100 spent. I did have great interactions with everyone in this place otherwise.

What I got: LV Natural Allure Full Set (~$130; 90 mins):…read morenatural look with added volume (80 lashes per eye (LPE)), recommended for people with fine or sparse lashes Aya's take: This is my second time getting my lashes done and I came across Lure Lash here on Yelp. Making an appointment online was easy and they sent a call & text reminder the day before. Since I'm still new to the whole lash world, my lash technician, Joy, walked me through the curl shapes and lengths. Since I was going for a fuller but natural look, I went with her recommendations. Overall, they came out really well! It took a little less than 90 mins as expected but this is definitely longer than my first experience (at a different lash salon). I realize I also tried to redeem the free collagen lip mask (Yelp check-in offer) but they never gave it to me (I think they forgot). They did give me some post-lash care freebies (lash brushes and cleanser) to use after. You can probably find a place that does a similar job for cheaper, but overall I'm really happy with my lashes & Joy's customer service!

I had a lash lift and tint with Rafaela. She was super friendly and knowledgeable…read more I couldn't be happier with the results. I haven't worn mascara since I got it done 3 weeks ago. I will most definitely be back! For any one considering a lift and tint.. do it!!

I had the microchannelling procedure done here. It's very pricey at a whopping $300 + $50 for (2)…read morespecialized facial masks that you would apply the next day and day after that. I have a high pain tolerance so it didn't hurt or bother. However for those who shy from pain, don't do it! The aftermath is that my face was peeling and skin flaking. 3 weeks later, fine smile lines and neck lines are visibly improved. I heard that elsewhere, some faces get burnt. So I'll continue using this place because they know what they're doing.

Great service. Sanitized. I got my lashes done and I love them!! She is very professional and…read moresweet. I will keep coming back.

She always slays my lashes. I mean you can't beat a mobile lash business! Very knowledgeable about…read moreher craft and continues to educate herself on proper practices. Highly recommend! She loves what she does as well, you can't beat that!

Finally got my eyebrows done in COVID times and was happy to be the only person in the salon during…read moremy appointment. Recommend setting up an appointment.

I have to say that I am an eyebrow feign. The first time I took a stab at doing my own eyebrows I…read morewas 13. Yeah, there is no photo evidence of that because I completely screwed them up (think hooks for eyebrows). So ever since then, I don't touch my eyebrows. I've always paid to get them wax/threaded/tweezed. It's always been a struggle finding someone who can handle my full eyebrows without leaving me bald or giving me a weird shape. About five years ago I found someone local who was able to work with my full brows. She had a one-style-fits-all approach for brows that happened to work for my brows. But then I started noticing that depending on her mood, she would take too much hair off or overarch my eyebrows. Then our schedules were hard for me to schedule appointments. So eight months ago I was on the search for another brow artist. I found one through Yelp in NYC close to my job and stuck with her for 5 months hoping that she would be able to one day get the shape right. After 5 months of money down the drain, I searched for another local brow artist on Yelp and found Cynthia. I was praying to the brow gods to help me out. After months of inconsistent eyebrows and not feeling my best (I already mentioned I'm an eyebrow feign), in one session I felt like a brand new woman. I'm so happy I found Cynthia and a bonus is she's super close to my house. I've never written a review for either of my past two eyebrow ladies because I felt that although I liked my brows, something wasn't right about them. They were either too arched or too thin. I am beyond pleased with the outcome and she is worth every single penny. I've only been twice (one was a touchup) but I felt like I had to write a review. I'm totally coming back.

I love the way they apply color and re-shape my eyebrows! The ladies are pleasant And the price is…read morepretty reasonable for the services. I would recommend them to friends and family.

I came yesterday for a clean up and told the lady I am growing them out and just wanted it shaped…read moreup. She almost took all the hair off, all the progress i made gone. I will never be back to this place. My brows haven't been this thin since 2023. I didn't realize the damage until i washed my face and seen how sparse they look which i am not used to. My eyes were still adjusting after she did it in the salon so i realized this later that night. I am so ANGRY!

A bad threading experience in NYC lead me to Brit. She does an amazing job on my brows and love how…read morethey look after each appointment! The studio is lovely, relaxing and amazingly clean! The hours are very accommodating for those with busy schedules like myself. Love Brittany Renee Studio!

Brittany does a fantastic job with eyebrow waxing/shaping. She's also great with eye lash…read moreextensions. I've had my lashes done by other salons but she's the best and they last.

I got my brows laminated at Deka Lash in Montclair. Within days my lashes began to disappear. I…read moresent before and after pics and they refused to refund me and offered to give me another lamination. Very poor customer service. Jacked up my brows which will take MONTHS to grow back and their response to this was, you can come in and we will do it again. I simply wanted a refund.

Unfortunately this location has closed. But when it was opened it had the best Lash operators ,…read morethat I have ever experienced. Other then the often turn around of wonderful Lash technicians, which eventually closed its doors. I had no complaints. Great clean environment, good quality products, fair prices, discounts and an amazing staff. I will miss Montclair Deka Lash!

I went to this business hoping I would find a local business that was in my area that I could…read moreconsistently go to when I need a little maintenance but instead for my eye lash services I received from this place I get a eye infections that caused me to go to the emergency room I had to receive antibiotics my eye was completely in pain. I don't think anyone would want to risk their vision for eye lashes I would recommend going anywhere else besides them. If you go to them do it at your own risk with a possibility of a eye infection

very unhappy woman working there who took it out on my eyebrows (one looked completely different…read morefrom the other) and upper lip (surface job, hair returned a week later). don't do any kind of bikini wax at this place. the woman used a smelly wax, had no skills, couldn't complete the job on her own and had to bring a colleague in--and at the end of my traumatic hour there rang me up for everything at full price until I said no. Walked out looking worse than when I walked in. This place has gone downhill over the past few years. Looks/feels unhygienic too

Lash House is one of my favorite places when it comes to beauty and aesthetics! Not only is a staff…read morehighly skilled and super professional, but they are just such a pleasure to be around. The atmosphere is very relaxing and clean, which is super important to me. The owner is so awesome! She truly believes in her business and is so passionate about it that makes it even better! Nicole is amazing for micro blading and lashes! And Christina gave me the best hydra facial I have ever had done, actually best facial ever. Today I am getting a lash lift and tent because I saw a girl come out of one of the rooms and it was honestly amazing. When you go there, you're going to have such a good experience that you will keep going back and wanting to try everything! PS -their glam glow display is awesome... Every single product you could possibly think of they have. AND DIFFUSERS & OILS! Truthfully, I couldn't say enough good things about this place. AMAZING EXPERIENCE.

My first laser hair removal session at their Livingston location was amazing! I've had laser hair…read moreremoval done at other places before, and I definitely feel like this was the best experience. Natasha was extremely thorough with my intake, making sure I'll get exactly what I'm looking for by creating a detailed profile of my skin type. The laser they use has a constant cool stream, which is a HUGE improvement over the lasers with short, hot bursts I've used before. I will say that I have a very high pain tolerance, but I'd take the cool laser any day. I felt very safe visiting their spa. Before my appointment, I was asked to fill out a COVID risk survey, and they took my temperature at the door. They offer packaged discounts for multiple sessions, and I was able to tip using Venmo instead of cash.