Nancy, the salesperson, was incredibly helpful with choosing fabrics and colors for the furniture I…read moreselected.

Will never buy anywhere else! Excellent customer service! Furniture is well priced and so much…read morebetter than the so called furniture stores. I want my furniture to last. If you listen to the salesman he will steer you towards your price/quality range. Love that I can choose the fabric and get honest opinions on their durability. Delivery was flawless. Nice friendly guys and very careful in our home.

Love this place - and the owner, Stephanie. Great for home…read moredecor items.

Great store ! Such unique accessories and the furniture is beautiful and her custom pieces are…read moreappropriately priced !

My experience was fantastic. I'm very happy and satisfied with the furniture which I bought on…read morefantastic / fabulous sale. I really don't understand. why some people have not said great things. I am very very picky and their sales help was incredible, service, delivered on time, perfect! I can't remember the last time said perfect. Lastly HUGE shout out out to the movers! They were the BEST. Seriously. The BEST. They were super friendly, helpful, kind, careful not to scratch anything, extraordinarily professional. I can't say enough... you couldn't ask for more.

We ordered a custom sofa from Sheffield with COM fabric. All dimensions of the sofa were clearly…read moredelineated on the order form, carefully reviewed by Sheffield, and signed off by Sheffield and us. The sofa was delivered with the correct fabric and looked good. However, we later realized that the chaise portion of the sofa was 3 inches narrower than specified on the order form. Instead of being 39" wide (interior) it is 36" wide. Sheffield has refused to do anything to make the order match what was specified, what they agreed to, and what we paid for. They claim that being 3" narrower is "within spec" and maybe a result of the fabric pulling it narrower. The fabric!?! Pulling a wooden frame in 3"?!? An absurb dodge to avoid their cost to rebuild the sofa as specified. Sheffield did not stand behind the contract that they signed to deliver quality furniture.

Mike is the best! Always friendly, willing to help and answer questions. We have bought several…read morepieces from HFC at a fraction of what we'd spend new. We have bought a few couches, tables, and just bought a high-quality King headboard today. The staff is really helpful and helps load everything into your truck. Or, you can get your things delivered. Highly recommend!

These guys are great! They work so very hard and are beyond kind and helpful. Great place to…read moreconsign your items and purchase items

At first I had my doubts about this shop based on a couple reviews on here, but I'm SO happy I…read moreworked with Ed! We walked in after seeing it while driving by and fell in love with a walnut live edge slab for a countertop. The owner said it would be a few weeks to be ready, and the price was a little higher than we wanted, but we were hopeful it would be worth it. Despite the couple hiccups and delay in completion, the owner was great and only cared about if we were happy. Literally offered to make the changes we wanted with a smile and reassurances that he'd work on it till we were thrilled with what we got. In the end our countertop looks amazing!!! (I'll add pics when installed). We are so happy and will definitely come back. I will admit that their prices are a little high compared to other shops near where we live (state college) but you will walk out with something incredible. 10/10 would recommend

Joe, Ed and John were incredibly awesome to work with. My top has a story and is the most…read morebeautiful conversation piece in my kitchen. It came out exactly as we wanted delivered right to our door. Thank you Trading post!

I dropped off 2 wood dining room chairs that were probably from the 60-70's. Nice chairs but not…read moreheirloom. Probably paid $125 each. I didn't ask for an estimate assuming that regluing and tightening up would be reasonable. He does good work. Big mistake. The bill was for almost $1,200 for the repair. I was flabbergasted and ticked off but he only deducted $100 on the bill. If u use him make sure the furniture is worth it and get an estimate. He's not dishonest but that was the worst case of non communication I ever experienced.

It took them 21 months to refinish 2 end tables and a coffee table. No communication whatsoever. I…read morehad to keep calling to check in and tried to take them back twice in whatever condition they were in. My original quote was $365 for an end table so I added another end table and a coffee table shortly afterwards. So after nearly 2 years waiting for these to be done, I finally was able to pick them up today and was given a bill for $2,185. Not once did they have the courtesy to pick up the phone and let me know the coffee table was going way over budget or I would have chucked it in the trash. The cost to refinish ended up twice what it is worth. This is the most unprofessional establishment I have ever done business with.

first review did not get posted, so kudos to Sheila at Moore"s for great service on recent purchase…read moreof Lazyboy chairs. Made shopping process pleasant (almost for a guy).

This place is deceiving and liar, they post items online all the time, that they let you purchased…read moreonline but never delivers . its impossible to talk to anyone and has very poor customer service.

Wow... I thought they were closing? That's what the signs said. Big sale since March or even…read moreearlier saying they were closing and "ALL MUST GO." Then for a month it was the "FINAL DAYS." Then it was the "LAST DAY" (...for 2 days). The whole promotional scheme lasted into August. Upon a return visit in September I see instead of it being "Mahogany & More," now it's "MM Furniture." Same location. Same phone number on the signs. Same style of signs. Same cars in the parking lot (which tells me it's the same workers). It looks like the same truck that the big banner is on too. Plus, very similar writing in the "About Us" sections of the mahoganyandmore.com website and the mmfurniture.com website. Hmm... People were guessing they would merely change the name, and it appears that's what happened. I'm not going to research it further, but I'm feeling about 98% certain this was a store re-branding and not a store closing, as was advertised for months. Kind of silly. The lesson? The next time you see a furniture store advertising that their store is closing, be skeptical.

We've purchased multiple pieces from Raymour & Flanigan over the years, but after this experience,…read morewe won't be coming back. We ordered a couch over Presidents Day weekend specifically to take advantage of their promotional Visa gift card. We placed the order on Monday with a scheduled Thursday delivery, based on their advertised 3-day in-stock guarantee. Thursday morning at 7:30 AM, we get a call saying only 2/3 of the couch had arrived. We were given the option to accept a partial delivery or reschedule, so we pushed it to Monday to receive everything at once. Monday got delayed due to snow -- understandable -- so we moved to Tuesday. Then Tuesday came... and once again, only 2/3 of the couch was delivered, with no notice. The missing piece -- the entire reason we rescheduled in the first place -- still wasn't there. We didn't receive the final piece until the following Monday, a full TWO WEEKS after ordering something that was supposedly in stock with a 3-day guarantee. When we reached out to discuss the situation, we also asked about the promotional Visa gift card. Instead of resolving anything, Michelle Knight spent an entire month going back and forth over email, giving conflicting information, claiming she was speaking with a manager, offering a delivery fee refund but trying to substitute the Visa gift card with a store-only card, and repeatedly saying she was "checking" or "out of the office." There was no real progress -- just constant runaround. After a month of this, I finally got a manager on the phone -- who hadn't heard about this situation at all. At that point, it became clear we were being misled the entire time. If we hadn't escalated it ourselves, we'd likely still be stuck in that loop. This was incredibly disappointing. Between the failed delivery promises and the lack of honest customer service, this experience completely changed how we view Raymour & Flanigan. We just purchased a new home and have a lot to furnish -- and after this, we'll be taking all of our business elsewhere. I'm tired of companies that don't honor what they advertise and then argue with you every step of the way instead of making it right.

The women we worked with was the least pushy furniture sales person I have ever had the pleasure of…read morebeing assisted by. She was patient, helpful, and even gave our kids squishy toys to distract them. After ordering our couch we were told 9 weeks, but got a call after 4 it was ready! Normally, this would be incredible, but we were mid renovations. Changing the date could not have been easier - I actually asked for it to be pushed twice and they were so accommodating. Finally, delivery was fast and professional. We bought a sectional and they even took time to make sure I was comfortable with how to connect and disconnect the different sections.