Cute little garden shop and florist. They have a really cute area for kids leading up to Halloween.read more

I've spent hundreds of dollars at this garden center over the past 20 years. I've never complained…read moreof a perennial or shrub did not do well/survive. I came here today to request a replacement for a guaranteed shrub. It was my understanding that a replacement or refund would be given in this circumstance. But no. I was told the problem iis a result of all the rain. I was given Neem oil and told to treat it. The shrub is supposedly guaranteed for a year, so if it doesn't come back to life before one year, too bad for me. I have lots of reward bucks that I had planned to use today to purchase perennials and annuals, but after this experience I won't be buying anything more at Colonial. Ever. While I appreciate the response from Casey, as I've thought more about this, the main thing that disturbs me is that Eric could have done the appropriate,, pro-customer service response to a 20-year-long customer, he chose to dismiss my concern and argue his point that it was just a treatable disease, while I was very expressing distress having a failing shrub in my otherwise well-tended garden. It would have cost him nearly nothing to make me happy, and generously offer to replace the $60 (!) shrub, instead he opted to be obstinate and provide me with a bunch of worthless platitudes about the analogy between teenagers and plants. So, now, instead of spending my $700 yearly garden budget at Colonial, I'll spend it at another garden center. (And, if today's interaction was any indication, Eric will probably say "good riddance.")

It was my first time stopping at the location. The staff was super friendly and patient with the…read morefact that I had my girls. The location seems smaller than Holods but they had an ok variety. One employee mentioned they were expecting a delivery later in the day so that could account for the light shelves. They also carry some garden decor that would be cute for gift items. Would definitely visit again.

Blue Tree provided me with an amazing experience! The staff is extremely helpful and knowledgable,…read moreassisting in picking out the proper plants. Additionally, the woman that helped us potted our herbs for us, which was amazing and helpful since my boyfriend and I are rookies at this! Great pot selection, great plant and herb selection, and friendly staff- I will definitely be returning!!

Still the best local place for seasonal flowers, vegetables. Good advice from the owner and staff.read more

Huge selection and good prices. Staff is very friendly!…read moreParking is tight though. I went on Tuesday and the lot was almost full

Some of the worst customer service I've experienced, EVER! Rude and clueless - what a combination!…read moreHow does this place stay open and what is the magic sauce for those who actually receive good customer service?

I've flipped 5 houses in Chester County over the last 30 years and just moved into my 6th…read more Landscaping is a big part of what I invest in as I both enjoy it - and I live in the houses as I renovate so I want them to look nice. As a result, I've been to most every gardening place from East Earl, PA to Phoenixville to the old Agway outside West Chester to Malvern - you get the idea. I first started going to mainline gardens about 6 years ago. They had decent pots, expensive, but nice. Then I started buying plants there (mostly annuals for said pots) and they were nice enough. Now I would normally go on weekdays so I was dealing with the core crew and not the weekend staff. This spring I've been there twice (once in April and once in May) looking specifically for small perennials with varying sunlight requirements. This is the first time I've ever visited this nursery looking at things through that lens and it was beyond disappointing. The weekend staff are probably largely college aged and know absolutely nothing about the plants. They have a covered area in the back where one would assume the shade loving plants would be kept, but nope - it's a complete hodgepodge of anything from full sun to shade and seemingly no rhyme or reason to how it's organized. Yesterday I went to find a Japanese maple. All of their trees and shrubs are in full sun. Some are marked with explanatory tags that tell you about the plant, but just as many are not. I found the perfect red maple, in full sun, and stupidly assumed it was therefor a full sun plant. It isn't. So I spent $200 on a tree that won't work for where I bought it because they have no organization for their plants around sun requirements. So the take-a-way on this is - don't expect knowledgeable staff on the weekend. Don't assume they're doing any intentional placement of their inventory and go in prepared to look things up on your phone as needed. The reason I gave them 2 stars, is that in comparison to every other nursery I go to - they arrange things according to sun requirements. Shade plants are kept under cover and full sun are not. So, caveat emptor.

I went to Terrain on Wednesday July 15th around 5pm to purchase a plant for my new apartment. I…read morefound two that I loved and one needed a little tlc. The cashier was absolutely amazing she helped ring me up and educate me on the plant I got! She wrapped both plants perfectly! She was so kind and deserves a raise! I didn't get her name but I am serious she was incredible!! I will be telling all my friends and family about Terrain! Thank you!

I love Terrain, they have two locations that I have visited: this one on Lancaster Ave, and the…read moreother in Glen Mills. They both have the garden setting and a garden shop, but the Glen Mills shop is significantly larger with a much more diverse selection of goods, which includes home goods, garden items, and bath items. The restaurant section is plant filled twinkling lights that provide a wonderful ambiance at night! This is a great place for a first date! The menu is locally sourced and good: this is not the place to go for superior fare, but nice american fare with a fair selection. Service has always been great, and they are BYOB.

I recently ordered centerpieces for a baby shower. Each vase was different. A 5 minute conversation…read morewith Joan about colors and my ideas for the tables and we were ready to go. My centerpieces were delivered fresh and beautiful and I couldn't have loved them more. Every time I order from Risher's I'm so happy with the results.

We used this florist for our wedding and had an excellent experience! They were very responsive and…read moreflexible, and recommended some excellent floral ideas that ended up being absolutely gorgeous. My bridal bouquet was SO beautiful and I felt like they did an excellent job preparing flowers in the colors I had suggested. They also supplied flowers for me to use in my hair which were very lovely. Well done!

Stopped in to purchase flowers for my daughter who lives nearby . The gentleman who waited on me…read moreunderstood exactly what I was looking for. I was able to pick them up the next morning. They were beautiful, reasonably priced and wrapped beautifully. I will definitely use The Flower Shop for any future arrangements. Also, they have a lovely store with many one of a kind items. I highly recommend supporting their business. You will not be disappointed!

The Flower Shop is doing my wedding flowers and working with Tom has been an absolute delight! Of…read moreall the vendors I am working with, he is my favorite. He really listened to me, and was excited to work with my vision for fun, modern floral arrangements. The Flower Shop also did the flowers for my cousin's wedding which were GORGEOUS so I know I am in for a real treat when our big day rolls around in a few weeks. He also worked with me when i needed to send flowers to various friends and family for hosting small family events and everyone raved about the arrangements. He's the kind of florist you can give just a touch of direction and he just nails it. I can't recommend him highly enough.

We bought our Christmas tree at Sal's. The staff was very helpful. The trees were very well…read moredisplayed and there was a full range of prices and sizes to choose from.

still need a tree? this is the place! plenty to pick from, all varieties and at a more than fair…read moreprice. the young woman who helped us was wonderfu. I haven't had a retailer be that efficient and that pleasant in a long long time. thank you & Merry Christmas. Joann & Mario Cabe ps the trees come from local farms and are very fresh