Just had to update my review for Ready Pet Go as their services remain consistently…read moredetail-oriented, conscientious, and stellar after more than 5 years -- most likely longer. (My records stop at 5.) I love their customized check-lists (which help me be a better pet caregiver), the hand-offs to ensure all's well, heartfelt kindness, and deft handling of the unexpected. It's a pleasure working with professionals at the top of their craft -- and the ultimate peace of mind when I travel. THANK YOU SO VERY MUCH.

I recently hired Steve and Ready Pet Go to watch my cat while I was out of town for two weeks. It's…read morea big deal to entrust your pet and your house keys to a stranger, but the consultation process Steve does in advance made me confident he and Ready Pet Go were the right choice. Steve and team were super professional, prompt, and communicative. Steve and team sent regular photo updates and even kept a written log of every visit. I'll definitely continue to use Ready Pet Go in the future whenever I'm out of town and need a trusted person to take care of my cat. Highly recommend!

Wonderful attention and loving care provided to our Golden Retriever, Maggie. Grooming services…read moreare precise and oatmeal shampoo is really hypoallergenic so she does not have dry skin afterwards. Maggie goes in with her tail swinging, which means a lot. Thank you Team Petrichor, Irvine!

I was honestly really hesitant to switch groomers because my dog Maple has been going to the same…read moreplace since she was a puppy. But it was time for a change..Maple would come back shaking and clearly stressed. Researched a bunch of places and decided to try this place as I had heard good things from others. I booked with Petal and she is the sweetest! She is such a gem! Petal was super gentle and really paid attention to Maple, especially since it was her first time there. Maple usually hates getting her nails filed/shaved down and will fight it, but she did so well with her, which says a lot. Best part, Maple came out happy. Tail wagging, excited, not stressed at all. That alone made me feel so much better about switching. So happy we found Petal!

Jonathan is extremely kind and truly cares for each dog that boards with him. From the first time…read moremeeting, Jonathan was super professional and walked us through his steps on how he will integrate our dog with other dogs during his stay. Jonathan's house is super clean and spacious! We received text updates with videos, and photos while we were on vacation. He kept us updated on Ollie's temperament, food schedule, and bathroom breaks. I would highly recommend Jonathan to other dog owners! We know our dog will be in good hands when staying with Jonathan!

We left our senior chihuahua, Chico, with McKenna for a couple of days and she was absolutely…read morewonderful. She has a great dog-friendly backyard that Chico loved exploring (always supervised), and he was safe and secure in a kennel at night. Chico can be very picky and difficult when it comes to taking medication but McKenna has a ton of experience and made sure he got everything he needed. She also kept us updated with photos throughout his stay which we really appreciated. Thank you, McKenna for taking such great care of our little guy!

I have been bringing my dog here for grooming for the past few years and have always had a great…read moreexperience. My dog isn't scared or anxious after leaving or when I bring him. The groomers always come out to meet me and ask what I'm looking for. I've tried out other places in the area and this is the best place.

My puppy stayed for two weeks at Paw Sweet Paw, and I have to say the marketing does a better job…read morethan how the business actually operates. Prior to the stay, I was told first-timers get 1 week of free boarding. Knowing that we'd be out of the country for 2 weeks, this was perfect, on top of thinking the workers were nice. I also made sure they would be sending photo updates EVERY DAY via email and that there are cameras in the play area for us to check on him. As the front desk lady could tell, I made sure to make their lives easier, so I printed out 2 A4 sheets of things to know about my pup, being as detailed as possible so they wouldn't be confused about what to do since he's still a puppy. Two weeks later, we had to ask our friend to pick him up because they said no one could help release the pup on Easter Day. When they went to pick him up, both the bowl and the bed were missing, and they couldn't find them on the spot. They had to be delivered the day after, and ONLY because I made that phone call to confirm if they could find my puppy's bowl and his ginormous bed. During those two weeks, we clearly informed them that we would be out of the country and that SMS wouldn't work, yet they didn't remember until I emailed them, twice. Over the 15 days, I could barely see my pup on the camera, and I only received THREE email updates and one 10-second video of my puppy, which didn't even show anything meaningful. It felt like it was recorded just for the sake of sending something. One of the updates was also sent only after I emailed them the second time. Being told we'd be getting one week of free pet boarding for first-timers was WHY we chose to stay here. The staff also told us we could call for a refund if we were mischarged. Two weeks later, when we called, the lady told me they were going through reorganization, so workers were moving around, maybe that's why things were missing, and that the free first week only applied to daycare. I would have to speak to the manager about my concern. The manager obviously had the answer in mind and avoided my phone calls a couple of times, on top of my calls getting hung up more than 2-3 times during transfer. When she finally picked up, without hesitation to my question, she said she couldn't refund me for the first free week, but she could offer me a discount, or a free daycare day or some other discounts. Lol. What's the difference between giving me back a 1-week refund as your team promised versus a discount? Why not solve the problem instead of dancing around it? Why am I getting "punished" when your workers told me the wrong thing? Sure, you might lose a couple hundred bucks, but what's more valuable is that you're losing is a customer who will no longer trust your business, and the word-of-mouth effect that could've helped bring in more customers. As a business owner, you should understand better why pet owners trust you with their dogs and what they expect, especially in Orange County. Unfortunately, our first experience was horrendous and extremely disappointing. The level of disorganization and hassle is beyond disappointing. If you're looking for a pet boarding hotel, I strongly suggest finding somewhere else. Like the lady said, they're going through reorganization, so they might be too busy taking care of customers right now anyway.

Anna has been amazing to both us and our pets from day one! We can always count on her to be…read morepunctual, dependable, and genuinely caring--she treats our fur babies like her own and makes sure they're always safe and well cared for. She's also fantastic with communication and stays completely on top of her schedule, which gives us so much peace of mind. We feel incredibly lucky to have found her--highly recommend!

Anna helped me look after Garfield (my orange diabetic kitty) while I was away for a week! She's a…read moresweet and loving person and my cat seemed really comfortable in her presence. She sent me pictures and videos of Garfield everyday. She administered his insulin and gave me peace of mind while I was in vacation. I will definitely be requesting her services in the future.

This is our first time using a mobile groomer. I must say that G, (Gianna) is so nice!! She had our…read morebaby (Mia) back to us in an hour and did a great job!! We booked a second appointment with her. It is so much less stress for our baby than be put in a cage for hours with other groomers. I highly recommend this company and G..for grooming. Thank you so much for taking care of our tiny girl..

Dylan had our two young Bernese Mountain Dogs looking fresh! He took his time with our girls and…read morethey looked beautiful. They were excited to see him when he came to the door- great sign . We have already recommended him for our granddog!

Rosanne or Bow Wow's and Whiskers is the best kept secret in Irvine! That is because no pet owner…read morewants to lose her. We have been so fortunate to have Rosanne care for our many cats, including those with medical issues for almost 20 years. As a vet tech. and trained professional, I can trust her advice and know she has the best interest of my animal in mind. Travelling internationally, I have absolute confidence she will turn up, never let me down, care for my cat and home and inform me of any potential issues. She is detailed, conscientious, totally honest and best of all, she actually spends time playing with your pet! A fantastic pet sitter! Laurie, CA

It's hard to put everything we feel about Rosanne into just a few words. She has cared for our…read morefurry cat children for the past 27 years! She's been with us as we suffered the loss of 3 of our babies over the years, and she has become a part of our family in many ways. Our current kitties, Isabella and Mary, are now 17 and 18 years old respectively, and Rosanne has cared for them since they came to us 17 years ago. Whenever we're away, she lives in our home, giving them the comfort and security they need. Knowing she's here when we're not gives us the same sense of comfort and security. Rosanne cares for the girls in every way. As a licensed and caring Vet Technician, we trust her judgement completely. She has advised and guided us in their care so many times over the years. Rosanne is committed to the care of the animals in her charge - she is a true professional, and more importantly, she LOVES all of the furry babies in her care. She also takes cares of our home like it's her own. She's licensed, bonded and insured. But the best part of Rosanne is . . . Rosanne. We absolutely treasure her, and cannot recommend her highly enough! Sincerely, Michael and Judy McLane May 6, 2023 Irvine, CA

Dr. Morgan at Quail Animal Hospital is truly incredible. I brought my two dogs, Juicy and Kendrick,…read moreand from the moment we arrived I felt like we were in the right place. Dr. Morgan is calm, patient, and extremely knowledgeable. He took the time to listen to my concerns, asked thoughtful questions, and handled both of my dogs gently and with real care. You can tell he genuinely loves animals and takes his work seriously. The exam felt thorough and never rushed. Dr. Morgan explained what he was checking for, what he was seeing, and why it mattered. He made sure I understood everything in plain language and gave me a clear plan moving forward. I appreciated that he focused on practical, reasonable next steps and answered every question I had without making me feel dismissed. What stood out the most is his honesty and integrity. Dr. Morgan did not push any unnecessary treatments, testing, or add ons. There was no pressure at all. He was straightforward about what was truly needed versus what could wait, and he offered options while respecting my comfort level and my dogs' needs. It is rare to find a veterinarian who is both highly skilled and also so ethical. I also want to add that I drive all the way from Oceanside because Dr. Morgan is that good. That should say everything. I trust him completely with Juicy and Kendrick, and I'm grateful we found him. I highly recommend Dr. Morgan and Quail Animal Hospital to anyone looking for a trustworthy vet who will treat your pets like family and treat you with respect.

I have had a good experience with quail hill many years ago (pre-move, when they were on the other…read moreside of the mall), which is why I decided to return to their care when I adopted my service dog. I understand that private practices charge more, and that was a fee I was willing to pay for what was supposed to be superior quality care. I was charged (and paid) $1280 ($755+$525) over 2 visits for travel papers from USA to Korea. I was charged 2x $75 consultation fee, $350 for FAVN, $160 for a USDA endorsed health certificate, $95 for an overnighted Fedex shipping label, $100 for a "Passpaw Application fee," among other things. My flight to Korea is on 5/6/2026 (tomorrow), and I initiated the travel document process with Quail hill on 3/24/2026 as shown on the invoice. As of 5/5/2026 at 3:19PM, I have not only 1) not received the USDA endorsed document, and 2) neither Quail Hill, Passpaw, or Fedex is aware of the exact whereabouts of this USDA endorsed health certificate for. The latest communication I have received from Quail Hill was an extremely defensive phone call from Dr. Mike Morgan at 2:56PM demanding to know what Quail Animal had done wrong (???) in providing care for my service dog, because these documents are now USDA's responsibility (???). I will never be returning to Quail Animal Hospital again with this terrible experience, which is a bummer, because my experience with Dr. Good (who performed a $1500+ dental procedure on the same dog recently) has been pleasant. If I do return, I will be doing so only for Dr. Good.

We had a really positive experience at Irvine Valley Veterinary Hospital during a stressful time…read morewith our pup, Mocha. From the moment we walked in, the team (Brandon especially) stood out. Brandon was incredibly kind, patient, and communicative, which made a huge difference for us as anxious parents. He loves labs too and mocha loves being loved! Toni, Julie, Serena and Marcela were amazing with mocha too and really helped calm some of her stress too Dr Sohn took the time to thoroughly talk with us, gather Mocha's history, and understand everything that was going on. We never felt rushed or brushed off, they made sure we were fully informed and prepared for each step. Most importantly, they helped keep us calm during an overwhelming situation. They didn't try to oversell unnecessary tests, but they also made sure to run a comprehensive set of diagnostics so that no possibilities were overlooked. It felt like they genuinely cared about doing what was best for Mocha, not just checking boxes. Overall, we felt supported, heard, and confident in the care Mocha received. We're very grateful to the team and would definitely recommend them!

Three days later and the owner of this hospital, Mike Cao, has not called back. He seems to respond…read moreto reviews on yelp, but apparently he doesn't pick up the phone. That leads to me believe that it's not even actually him responding to people on Yelp. A manager of the hospital called and said they were the best person to help me, and I insisted that I speak to Mr. Cao. They continued on that they are the managers and the best people to help me, but I insisted that I talked to someone that is actually a doctor and not administrative. it has been more than three days. We got an analysis of the fluid in his abdomen that built up, which was more than a pint and a half and this hospital allowed it to remain and didn't even take a sample like they promised to do. The analysis showed that his body is fighting some sort of infection and his blood cells rapidly increased. Not only could they have removed the fluid, but they could have given him an antibiotic. They failed to give our antibiotic to our French bulldog as well when he had an infection. In my opinion, it is cruelty to a dog to do what they did and just take my money and allow him to suffer. He is anemic and fighting an infection and basically fighting for his life. Now they won't even respond to me. There are a few good doctors here that do the right thing. But has a hole, two out of our four visits in the last year. These guys have not done what was right for our dogs and left two dogs in pain leaving their hospital without proper care.

John and Cassidy took such great care of our two cats!! This was the first time we've ever used a…read morepetsitter service and were veryyy nervous to say the least. Every day we were sent 10+ photos of them along with a paragraph of a summary of their visit with them. Their level of care was so impressive and we know they even vacuumed on a few occasions! We cannot express how impressed we are with this company. Highly highly recommend Pooch's Best Friend!

I live in Irvine, CA, and so happy that I found them when I did. We have 2 dogs and all of the…read morewalkers are so very sweet to them. I love that they all are genuinely kind to our pups and leave the sweetest pics and comments about them. My husband and I are really busy with work and PBF always accommodates our schedule and do what they can to make sure our needs are addressed. We recently also had a baby in the last year and pbf has helped accommodate us as we move into our next chapter of having kids. Even when we had to go to the hospital when the baby came, the owner helped us schedule the pups walks and transportation to our pet boarding facility. They are simply great and amazing and I never worry about our pups and trust each and everyone of the walkers in my household. I highly recommend them.