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    Ruh-Roh Retreat

    5.0 (13 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

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    Services - Ruh-Roh Retreat

    Pet boarding

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    Minnie

    We had a great experience at Johnny's Ruh - Ruh 's retreat . Johnny was so kind and caring to our senior dog Minnie . It was her first time to be left and cared for by a professional staff . We were skeptical at first but we needed to go on for a week's vacation. By the way Johnny was recommended to me by my friend Jennifer . She had her Ollie cared by Johnny. Johnny did not disappoint us. At first there is a schedule for meet and great. We also get to see his clean place . After that he would assess your dog ; He would ask about his/ her schedule , habits , medications schedule (if any) . Then from there he will discuss his plan of care. I really like that Johnny gives daily updates (he have a great App ) and would even send pictures and short videos too . This makes us not worry about our dog. We really appreciate the warm and caring treatment that Johnny provided to our senior dog . We highly recommend Johnny 's Ruh- Ruh Retreat. He will not disapoint you.

    Completely at home
    Bri L.

    100% recommend!!! Johnny was so sweet and caring with my older dachshund. My boy is nervous around other dogs normally and super clingy. Johnny took care of him like he was his own dog and was super communicative sending cute pics and videos the whole time I was away! Having Johnny take care of your dog will make you feel like he's at a family friends house

    Daisy at Johnnys!

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    6 months ago

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    Jonathan G.

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    1 month ago

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    Jonathan G.

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    6 months ago

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    2 months ago

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    Jonathan G.

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    8 months ago

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    Jonathan G.

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    9 months ago

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    9 months ago

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    8 months ago

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    8 months ago

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    7 months ago

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    5 months ago

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    9 months ago

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    Review Highlights - Ruh-Roh Retreat

    . I really like that Johnny gives daily updates (he have a great App ) and would even send pictures and short videos too

    Mentioned in 8 reviews

    Read more highlights

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    Paw Sweet Paw Pet Resorts

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    I have been bringing my dog here for grooming for the past few years and have always had a great…read moreexperience. My dog isn't scared or anxious after leaving or when I bring him. The groomers always come out to meet me and ask what I'm looking for. I've tried out other places in the area and this is the best place.

    My puppy stayed for two weeks at Paw Sweet Paw, and I have to say the marketing does a better job…read morethan how the business actually operates. Prior to the stay, I was told first-timers get 1 week of free boarding. Knowing that we'd be out of the country for 2 weeks, this was perfect, on top of thinking the workers were nice. I also made sure they would be sending photo updates EVERY DAY via email and that there are cameras in the play area for us to check on him. As the front desk lady could tell, I made sure to make their lives easier, so I printed out 2 A4 sheets of things to know about my pup, being as detailed as possible so they wouldn't be confused about what to do since he's still a puppy. Two weeks later, we had to ask our friend to pick him up because they said no one could help release the pup on Easter Day. When they went to pick him up, both the bowl and the bed were missing, and they couldn't find them on the spot. They had to be delivered the day after, and ONLY because I made that phone call to confirm if they could find my puppy's bowl and his ginormous bed. During those two weeks, we clearly informed them that we would be out of the country and that SMS wouldn't work, yet they didn't remember until I emailed them, twice. Over the 15 days, I could barely see my pup on the camera, and I only received THREE email updates and one 10-second video of my puppy, which didn't even show anything meaningful. It felt like it was recorded just for the sake of sending something. One of the updates was also sent only after I emailed them the second time. Being told we'd be getting one week of free pet boarding for first-timers was WHY we chose to stay here. The staff also told us we could call for a refund if we were mischarged. Two weeks later, when we called, the lady told me they were going through reorganization, so workers were moving around, maybe that's why things were missing, and that the free first week only applied to daycare. I would have to speak to the manager about my concern. The manager obviously had the answer in mind and avoided my phone calls a couple of times, on top of my calls getting hung up more than 2-3 times during transfer. When she finally picked up, without hesitation to my question, she said she couldn't refund me for the first free week, but she could offer me a discount, or a free daycare day or some other discounts. Lol. What's the difference between giving me back a 1-week refund as your team promised versus a discount? Why not solve the problem instead of dancing around it? Why am I getting "punished" when your workers told me the wrong thing? Sure, you might lose a couple hundred bucks, but what's more valuable is that you're losing is a customer who will no longer trust your business, and the word-of-mouth effect that could've helped bring in more customers. As a business owner, you should understand better why pet owners trust you with their dogs and what they expect, especially in Orange County. Unfortunately, our first experience was horrendous and extremely disappointing. The level of disorganization and hassle is beyond disappointing. If you're looking for a pet boarding hotel, I strongly suggest finding somewhere else. Like the lady said, they're going through reorganization, so they might be too busy taking care of customers right now anyway.

    Paw Sweet Paw Pet Resorts - Leo and Bella

    Paw Sweet Paw Pet Resorts

    (192 reviews)

    We recently started bringing our two dogs to daycare at Paw Sweet Paw at the Irvine Spectrum…read moreCenter, and we couldn't be happier with our experience in especially because of Ian. Our little family includes George, our Frenchie who recently underwent back surgery, and Waldo, our Portuguese Water Dog/Poodle mix who struggles with extreme anxiety. Leaving them anywhere can be stressful for us, but Ian immediately put our minds at ease. He is incredibly friendly, professional, and, most importantly, genuinely wonderful with our dogs. He takes the time to understand their individual needs and treats them with such patience and care. With George's recovery and Waldo's anxiety, that extra attentiveness means everything to us. It's clear Ian truly loves what he does, and it shows in the way our pups light up when they see him. We keep coming back because of Ian and the way he treats George and Waldo. I'm sure the entire team is just as kind, but Ian consistently goes above and beyond, and we are so grateful to have found someone we trust with our babies.

    Spacious, huge building that covers everything a pet owner needs which is super convenient! From…read moreboarding to grooming and vet care. Compared to smaller grooming boutiques, this is a big step up! There are multiple packages for grooming, which is what I came for + add ons. Customization of services is always great to have. Also, this is the only place where small dogs are considered to be up to 25 pounds. Other places I've been to will charge significantly more if your dog is just about 15 pounds.

    Club Cat - Play. Sleep. Nosh. Repeat.

    Club Cat

    (191 reviews)

    I'm so happy a place like this exists!! We are so thankful to Club Cat for taking care of our cat…read moreMabel. The boarding facility was great and felt like it was ran by real cat lovers. Our cat is very shy so we were a bit worried about her. I picked Club Cat due to their webcam options. We were able to see Mabel jumping on the perches in her room in the middle of the night. We also saw them cleaning her litter which is so reassuring! We will definitely be back here and we highly recommend this place to any other cat owners!

    We had an amazing week-long stay at Club Cat with the AristoCat Experience Deluxe Suite in the…read moreRomeow and Juliet room. It's clear just how much thought and care has gone into planning the optimal experience for the cats and their owners. There were so many nice touches from the welcome board, the pun-ny postcard updates and adorable photos, 24/7 webcam, the fact that they noticed my cat was a little skittish and brought her a little cat cave bed to hide in, the bird feeder outside, and the printed photo and catnip gift at the end... I also appreciated the easy online registration, informative emails, organized check-in/ check-out process, attention to detail, and the comfort of knowing an emergency vet was housed in the same complex. It was also evident that everyone who works there really loves cats. My cat really enjoyed the fur therapy, but she was a little too shy to partake in the play room. Maybe next time! All in all, we had an incredible stay and would recommend Club Cat without hesitation!

    Bow Wow's & Whiskers Pet Care - Isabelle hiding from me

    Bow Wow's & Whiskers Pet Care

    (13 reviews)

    Rosanne or Bow Wow's and Whiskers is the best kept secret in Irvine! That is because no pet owner…read morewants to lose her. We have been so fortunate to have Rosanne care for our many cats, including those with medical issues for almost 20 years. As a vet tech. and trained professional, I can trust her advice and know she has the best interest of my animal in mind. Travelling internationally, I have absolute confidence she will turn up, never let me down, care for my cat and home and inform me of any potential issues. She is detailed, conscientious, totally honest and best of all, she actually spends time playing with your pet! A fantastic pet sitter! Laurie, CA

    It's hard to put everything we feel about Rosanne into just a few words. She has cared for our…read morefurry cat children for the past 27 years! She's been with us as we suffered the loss of 3 of our babies over the years, and she has become a part of our family in many ways. Our current kitties, Isabella and Mary, are now 17 and 18 years old respectively, and Rosanne has cared for them since they came to us 17 years ago. Whenever we're away, she lives in our home, giving them the comfort and security they need. Knowing she's here when we're not gives us the same sense of comfort and security. Rosanne cares for the girls in every way. As a licensed and caring Vet Technician, we trust her judgement completely. She has advised and guided us in their care so many times over the years. Rosanne is committed to the care of the animals in her charge - she is a true professional, and more importantly, she LOVES all of the furry babies in her care. She also takes cares of our home like it's her own. She's licensed, bonded and insured. But the best part of Rosanne is . . . Rosanne. We absolutely treasure her, and cannot recommend her highly enough! Sincerely, Michael and Judy McLane May 6, 2023 Irvine, CA

    Ruh-Roh Retreat - petboarding - Updated May 2026

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