I recently contacted ArrowStar to rent portable restrooms from them. Before anything is confirmed, I send them the coordinates where the restrooms will need to be dropped off to make sure they can do it. I did so and they said they would do it. I then told her how many I needed and only needed because I knew it was enough for what I needed them for (customer is always right). She then said she won't do them unless I get more because it would make her company look bad not having as much as she recommended... I'm renting bathrooms so people can relief themselves, not to promote her company!! So giving her the benefit of the doubt, I ended up ordering the more. She confirms, takes down my card info then emails me a contract to sign. I sign the contract, send it in, everything is all good. She then asks for the location again so I send it. She calls back immediately and says nope, we are not dropping off there...... I call her and ask what the problem is? She says it's 30 mins longer than what was written down. But I gave her the coordinates in the beginning and they agreed to do it??? She started saying that it's in Barstow. I told her it was in Boron which is right above the main city Kramer Junction. So she continues to treat me like I'm lying to her. That Boron doesn't exist and that it's in Barstow. I even offered extra money, because my event is in 2 days when this happened and I really needed them, she refused because she "didn't have enough man power"?? Just to go 30 mins longer??? She must've not had enough man power in the first place to get to wherever she thought she was going in the first place if she couldn't go 30 mins longer. I think she was lying or give me excuses because she was frustrated and couldn't handle the situation or something. I asked her why she confirmed to do it then and she said she didn't that was her employee that did.... I needed these bathrooms so bad for my event that I offered her whatever price she wanted and all she said most the time was "I don't have to explain myself"" I don't have to tell you anything". She knew she messed up, was being stubborn about it when I was being as cool as possible trying to explain to her it wasn't in Barstow. It was the next city above Kramer Junction. Just 30 mins longer and she GAVE UP. I don't work with ppl who give up or blame their employees for her mistakes I even signed contract and they still bailed on it. I highly recommend not going through ArrowStar. Until atleast, Susan, is gone. That was her name. I've attached a photo of how close she was to the spot and to show that it was not Barstow. I hope you guys take into consideration my review. She takes advantage, blames others and bails. I work with companies like this all the time and have never experienced this before. Rey's Party Supplies will do anything and are good ppl as well as Zters. Thanks for reading. read more