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    ArrowStar

    5.0 (11 reviews)
    Open 8:00 am - 5:00 pm

    Services - ArrowStar

    Portable toilet services

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    8 months ago

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    3 months ago

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    8 months ago

    Best Company to work with. They are best in town. Used them multiple times and had a very good experience all the time.

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    2 years ago

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    2 years ago

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    3 years ago

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    5 years ago

    Needed a toilet for an upcoming party the staff on phone was great and got everything squared away in less than 3 minutes!

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    6 years ago

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    5 years ago

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    Review Highlights - ArrowStar

    I made a last minute request for a portable toilet and Arrowstar made it happen when no one else could and they got it done with a smile.

    Mentioned in 2 reviews

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    Platinum Pro Portables

    Platinum Pro Portables

    4.8
    (40 reviews)

    The Platinum Pro team went above and beyond to help me on event day when a last minute venue…read morefacilities emergency warranted a backup restroom plan within hours. Rochelle, Jeff, and Missy Jumped through so many hoops to accommodate the ask and even supported my inability to get Wi-Fi on my laptop since the event was at the beach. Even the delivery person ( I wish I had his name) was so nice and professional. He checked with me upon arrival and departure for delivery and pick up. They will definitely be my first call the next time I need a rental. Thank you so much team. So grateful for your quick response and service. Well done.

    Deceptive and late. The plumbing at our Irvine office…read morebuilding didn't work so we didn't have the use of our bathrooms for 50 employees. I called several companies early morning to try to get units in asap. I left messages with some, one said he could deliver between 10-12. Missy at Platinum answered at 6:30 am. She told me she had a guy with units loaded on a truck and should be able to deliver by 8. I jumped on that and agreed. She was very friendly and bubbly almost too much so referring to me as "baby girl", "babe" and "sweetheart". I didn't care she could call me whatever as long as she got the units to us by or close to it. At 7;15 she emailed the contract and credit card autho and said driver was on his way. At 8;45 when they hadn't arrived I asked for status. She apologized and said the driver was stuck in heavy traffic with multiple accidents and he estimated he would be another hour. Two hours later he still hadn't arrived and Missy said there was so much traffic completely out of their control. This went on for a while and the units didn't show until 1:30. By then we had already sent more than half our staff home (not all are set up to work from home) and others had to go to a neighboring hotel to use the bathroom. It was unacceptable. I asked the driver what happened and what took so long since I understood he was on his way since 7:15and it was now 1:30 and how bad could the traffic have been? Bill the driver was very nice and polite and said sure there was traffic, there always is but he had several stops with pickups and deliveries before ours. That is definitely within their control. So Missy just lied to get the contract. Then they charged the credit card more than quoted and said the quote was an error as she missed something. Terrible deceptive service and we will never use them again. The units themselves were fine. They were clean and functional.

    Andy Gump

    Andy Gump

    3.4
    (64 reviews)

    Very professional, reasonably priced and very friendly on the phone. We're rebuilding after the…read morefire in Pacific Palisades and this has been the easiest part! We got both a toilet and temp power from them - simple and good value.

    If I could give zero stars, I would. Andy Gump should be ashamed of the way their employees treat…read moreguests with disabilities. On November 2, 2025, during Universal Studios Hollywood's Halloween Horror Nights, near the Terrifier and Poltergeist houses, I had one of the most humiliating and discriminatory experiences I've ever faced. My wife is pregnant and disabled, and we both have legitimate ADA needs. She tried to use the ADA restroom, and the woman working for Andy Gump refused to let her in, saying it was "for wheelchairs only." My wife explained her medical condition involving her leg and back, but the woman argued with her for nearly 10 minutes before finally letting her use it. Absolutely disgusting. Then when I went to use the same ADA restroom, the male Andy Gump worker refused me as well, saying, "You look fine and can walk fine." I told him that ADA is for both visible and invisible disabilities, but he didn't care. He demanded proof, even though I have an ADA pass and was clearly wearing a leg brace. He laughed when I asked for a supervisor and said, "I don't work for Universal, I work for Andy Gump." He told me that in his eyes, "only wheelchairs count as disabilities." I even brought up veterans, cancer patients, and invisible conditions, and he flat-out said he didn't care. The level of ignorance and discrimination was shocking. I argued with this man for almost 15 minutes just to use a restroom that's legally required to be accessible. No one should have to explain their disability to a complete stranger to use a bathroom. The worst part is, this wasn't even the first time on another night, the same man told me the ADA restroom was "down," but then I saw him let a wheelchair user in right after. So it's clear he just didn't want to let me use it. Andy Gump, your employees are out of control. You are representing one of the biggest entertainment venues in the world, and you're letting your workers mock, discriminate, and humiliate disabled guests. It's 2025, and your staff still doesn't understand that ADA applies to all disabilities, not just people in wheelchairs. My wife left in tears, and I was beyond humiliated. You should be ashamed that your employees are allowed to treat disabled guests this way. I hope Universal Studios takes a hard look at who they're contracting, because Andy Gump clearly doesn't train or screen their workers properly. Avoid this company at all costs if you value respect, decency, and ADA compliance.

    ArrowStar - portabletoiletservices - Updated July 2026

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