Been a customer for 4 years. Very disappointed with where their service has gone. Emailed a week…read moreago about confirming a design for a plaque I order every year, got sent the wrong one, and then got ghosted -- even after multiple follow-ups on different days -- when asking if they could update it. Called their office after the unsuccessful follow-ups, and their response was "Did they not send it to you?". Claimed they would get right on it and they still didn't. Called again 2 days later and they *finally* got to it later that day. Upon pickup, the award was made on completely different and more expensive material than we had ordered in the past. Seemed like they scrambled to get this together. Going elsewhere for future purchases.

This place does great work but has the strangest pricing system. There is an $18 minimum. One…read moreplate to engrave costs $18. That is strange but they do good work. The bigger problem is that they are not upfront about costs. Thought it was going to cost $20 but then it cost $40. No call, no heads up. When I asked about this, they said I should have done it differently. Had I known, I would have. Great work, not such good customer respect.

I was hesitant about ordering at first because there isn't much about this company online and the…read morewebsite said it wasn't secure. However, I really loved the frame I found on their site and it was the only place I could find it so I decided to call. Turns out the website issue was a glitch they weren't aware of and Zach couldn't have been more helpful. The whole experience was great....product was perfect, shipping was fast and customer service was outstanding. Thanks so much. I'd definitely use them again!

EXCEPTIONAL customer service at Engraved Gift Collection in Dubuque!! They have beautiful…read moremerchandise to choose from for any occasion and they do the engraving quickly. I'd purchased a key ring somewhere else but wanted the back engraved and Zach did it the same day. Its not like the piece you're having engraved has to be purchased there but there are plenty of key rings and assorted merchandise to choose from. I'm totally impressed with their customer service, the amount of time it takes them to engrave and the quality of the finished product. Their prices are very reasonable and the engraving is also very reasonable, unlike the engraving kiosks that some malls have. Some engraving places won't even DO the engraving unless you purchased the item from them which isn't always the case. That doesn't happen at Engraved Gift. You won't regret using them. It's easy to find, in between Turpin Dodge and House of China's on JFK Road. They are located in a mini strip mall. There's plenty of parking and it's easy to get in and out quickly. Totally thrilled with the two pieces I've bought recently.

I got a trophy done same day with engraving and Tom was so awesome! He completed it much quicker…read morethan expected and his service was great. I recommend Blum's trophies for any of your trophy needs.

From the owner: Specializing in: - Trophies, Plaques & Medals…read more- Awards

I had the Best experience here! Nikki was very willing to work with me. My order came back super…read morefast. Lucy did a beautiful job! Staff is very helpful, great customer service! I highly recommend!

I can not say enough good about Nikki and her staff! They are so helpful and always greet you with…read morea smile! They have anything and everything that you could possibly need for gifts and attire to support you local schools! They are just wonderful and I have no problem giving them my money!!

Our Sailing Club have been using American Awards since 2000 and have been completely satisfied with…read morethe products and services. We especially like that they work with us to come up with new creative ways to present sailing trophies. They have become good friends over the years so we look forward to trophy time at the end of each season. Peter Van Kampen, Commodore, Lauderdale Lake Sailing Club.

I'll be honest. I've only been here once. I had a wii sports birthday party for one of my kids…read moreand wanted something to make it unique. I was walking past there almost everyday after school and stopped in to see if they had anything I could use for the party. I picked up medals for each of the sports they played. They were very nice medals with nice ribbons on them - nothing cheap or tacky about them and they were reasonably priced. I bought gold, silver and bronze for each sport. The boys loved them.

Can't say enough great things. I needed a rush order for a plaque and they did not hesitate. Their…read morecustomer service is amazing. They did a fantastic job on my order

From the owner: Customized Promotional Items and Business Materials, Personalized Gifts, Trophies and Awards, Laser…read moreEngraving and Etching, Seasonal and Holiday Baskets. Products: Crystal and Acrylic Awards, Trophies and Plaques, Signs, Banners, Vinyl Lettering and Decals, Bronze Plaques, Name Badges and Plates, Wedding Items and Party Gifts, Custom Glassware, Baskets and Gifts, Medals, Modern Wood Laser Engraving, Custom Key Chains, Leather Engraving Products. Services: Glass Engraving, T-shirt/Heat Pressing, Engraving, Custom Framing and Shadow Boxes, Lasering, Weekends by Appointment. Location Facts: Corner Of 16 Street and Grant. History: Champs Trophy & Awards, in Bettendorf, IA, is the areas premier trophy and awards shop serving all of Whiteside, Scott and Dubuque counties and the surrounding areas. We specialize in glass engraving, screen printing, custom framing, lasering. Call Champs Trophy & Awards in Bettendorf for wedding glassware, promotional items, car letter decals and more!