Great service with knowledgeable staff. In store repair work done in a timely manner at a fair…read moreprice.

I had an adjustable ring that I loved, but I can't stand the feeling of adjustable rings. Shamrock…read morejewelers set it to one size and I've been happily wearing it every day since! They were very quick, friendly, inexpensive, and did quality work.

I had a deeply disappointing experience with McCoy Jewelers that I feel compelled to share,…read moreespecially for anyone considering them for something as costly and meaningful as an engagement or wedding ring. After reading yelp reviews, I was drawn to them based on the reviews and them being a small business and operating since 1973 I took in my late father's vintage wedding band to have it resized so I could wear it. The original size was 10.75, and they measured my finger at a small of 9.25--a reduction of 1.5 sizes. They quoted me $250 for the job, with half due upfront. The technicians were articulate and displayed skill. I trusted their expertise and left the ring in their care. When I picked up the ring, it felt uncomfortably tight. Their response was simply, "Give it a few weeks." As time went on, the ring became so tight I couldn't wear it at all. When I returned, they insisted the work was done correctly at the time and blamed my finger for supposedly changing size. They offered no solution, only excuses. I asked them to resize it to a 9.5 or 9.75 so I could wear it. The refused. When I tried to discuss my concerns, the owner dismissed me with condescending double talk, suggesting I was just a difficult customer because I hadn't worn jewelry before. I felt insulted and taken advantage of. To add insult to injury, they kept the gold removed from my ring during resizing. For a typical men's gold band, reducing by 1.5 sizes removes about 1.2 to 1.5 grams of gold--worth roughly $120 to $150 at current prices. Ethical jewelers follow the practice of returning this gold to the customer, but McCoy's did not. Instead, they kept it, likely to resell or reuse, which felt dishonest and exploitative. It's important to mention that getting engaged and dealing with expensive and meaningful jewelry for a lifetime is already a stressful time. You need to be able to trust the people you're working with. Unfortunately, McCoy Jewelers only made the process more stressful and left me with a bad taste. Eventually, I had the ring properly resized at a reputable jeweler in Chicago for $85, and now it fits perfectly every day irrespective of the time of day, the weather, or my body temperature. In summary: McCoy Jewelers overcharged, kept my gold, failed to stand by their work, and treated me poorly. I support local businesses whenever I can, but I cannot recommend this one. My experience shows that, at McCoy's, the customer is definitely not always right.

My Fiance and I have had a great experience with McCoy Jewelers. He went to McCoys and got my ring…read morecustom made to how he wanted it to look like. They were great with communication and getting it done in a timely manner. We recently went back in to get our wedding bands made. We are on a time crunch and they were amazing at getting us different designs that we were looking at within two days. They all have been amazing to work with!

I travel here from out of state to buy all of my bullion. No sales tax, great service, and the…read moreprices on buy/sell side are closest to spot in the city. I call in advance to make sure they have the inventory, then drive, and usually play a few hands of poker at the casino for a fun day. If you want to invest in physical metals, this is the place to go! Call first, be friendly, ask questions, and save money on your investment!

Allied pawn, is the best in Dubuque. I went there to cash in on some old 14 karat jewelry that I've…read morebeen sitting on for many years, and they gave me the best value that I could have gotten. Jadrian did a very accurate appraisal and testing of the jewelry I was selling, and gave me top dollar. I was very impressed with their customer service.

Stellar customer service!!!! Unbelievably beautiful store!! High quality products, very fair…read moreprices, spotless store! The leather working shop is meticulous!! Our son went in there looking to buy a scrap piece of leather for a straight razor strop, not a daily request. Travis ( we think) was so helpful!!! Our son asked if they had one would they be able to put a grommet in on one end. They called our son later that day and it was DONE!! Our son picked it up and it's gorgeous!!! What an incredible shopping experience!! Thank you Longhorn Saddlery Western Wear!!!

I took in a watch to get a new pin for the band. Was told they couldn't just sell me the pin. I had…read moreto leave it for a jeweler to install. I have changed pins dozens of times. It's a 20 second job. Left the watch. Got a claim check,admittedly didn't look at it. Picked up the watch today and was charged $12.84 for the work. Basically a 20 cent pin and 20 second job. Unbelievable price gouging. I hope they pay their jewelers an hourly rate commensurate with what they charge for their work.

I inherited my father's watch about 20 years ago, and it had been sitting since 1980…read more It is a Bulova Accutron with a solid 14k gold case, made in 1970. The crystal was scratched up pretty good as Dad was a carpenter and wore this every day. Showed minor wear, and had not run in years. I had considered just scrapping it, but was advised by Kaitlin to just have it looked at. I left the watch with them and was amazed that I had an estimate in days! The cost was MUCH less than what I had found on the internet from other repair places and did not include the new band! I couldn't be more pleased with this "new" watch! THANK YOU Kaitlin and Doland Jewelers! Craig Hill

Courtney was very helpful, helped my son stay on budget while shopping for an engagement ring. And…read morehe got exactly what he was looking for. Much better experience than the mall jewelry stores. Plus zero % financing.

Very nice selection of antiques with appropriate pricing. Owner is very friendly and helpful. I…read moreplan to go again!!

My all time favorite furniture store! Love the selection & the service provided! Jon & Tator did…read morean amazing job putting together my new entertainment center. They even hung my tv!!