I had a deeply disappointing experience with McCoy Jewelers that I feel compelled to share,…read moreespecially for anyone considering them for something as costly and meaningful as an engagement or wedding ring. After reading yelp reviews, I was drawn to them based on the reviews and them being a small business and operating since 1973 I took in my late father's vintage wedding band to have it resized so I could wear it. The original size was 10.75, and they measured my finger at a small of 9.25--a reduction of 1.5 sizes. They quoted me $250 for the job, with half due upfront. The technicians were articulate and displayed skill. I trusted their expertise and left the ring in their care. When I picked up the ring, it felt uncomfortably tight. Their response was simply, "Give it a few weeks." As time went on, the ring became so tight I couldn't wear it at all. When I returned, they insisted the work was done correctly at the time and blamed my finger for supposedly changing size. They offered no solution, only excuses. I asked them to resize it to a 9.5 or 9.75 so I could wear it. The refused. When I tried to discuss my concerns, the owner dismissed me with condescending double talk, suggesting I was just a difficult customer because I hadn't worn jewelry before. I felt insulted and taken advantage of. To add insult to injury, they kept the gold removed from my ring during resizing. For a typical men's gold band, reducing by 1.5 sizes removes about 1.2 to 1.5 grams of gold--worth roughly $120 to $150 at current prices. Ethical jewelers follow the practice of returning this gold to the customer, but McCoy's did not. Instead, they kept it, likely to resell or reuse, which felt dishonest and exploitative. It's important to mention that getting engaged and dealing with expensive and meaningful jewelry for a lifetime is already a stressful time. You need to be able to trust the people you're working with. Unfortunately, McCoy Jewelers only made the process more stressful and left me with a bad taste. Eventually, I had the ring properly resized at a reputable jeweler in Chicago for $85, and now it fits perfectly every day irrespective of the time of day, the weather, or my body temperature. In summary: McCoy Jewelers overcharged, kept my gold, failed to stand by their work, and treated me poorly. I support local businesses whenever I can, but I cannot recommend this one. My experience shows that, at McCoy's, the customer is definitely not always right.

My Fiance and I have had a great experience with McCoy Jewelers. He went to McCoys and got my ring…read morecustom made to how he wanted it to look like. They were great with communication and getting it done in a timely manner. We recently went back in to get our wedding bands made. We are on a time crunch and they were amazing at getting us different designs that we were looking at within two days. They all have been amazing to work with!

Convenient and fast. Good for alterations and repairs. I recommend this establishment.read more

I went recently, planning to drop off some pants that a seam had opened a couple inches. Sun…read moreimmediately took them and in one minute had repaired them handed them back to me! That service was above and beyond what I expected. Thank you!

These guys are great! I was in the area for a conference and needed some last minute printing done…read more I was about 20 minutes away when I called. I was able to email them the file and when I got there, the project was almost done. Even after their graphics department had to resize the file. Great people! If you're in need of printing services, they should be your go to!

Went in there for a last minute printing and they were able to do it when the chain Office stores…read moreneed 2 weeks. Know what you want. They are happy to design as well, but better if you can do it to your liking and have them print it.

While visiting Dubuque this weekend, we stopped by to add to our vinyl selection. Moondog had a…read morenice selection of both new and used records. I found the smell of the incense almost overwhelming, but not enough to keep me away. We will revisit soon.

Very helpful staff. Good value and selection. Bought 4 records and left happy! Loved all the great…read moreclassic vinyl they carry!

Great customer service! Wonderful vibe. Easy going and excellent products. If you're looking for a…read morepawn shop go here. I bought a trumpet, tablet, and keyboard for great prices! Definitely check it out

Happened to come across this shop while looking to find a specific style of ring. Surprisingly,…read morethey had exactly what I wanted, and it was the correct size!! . Other jewelry in the shop was beautiful and reasonably priced. I was very happy with the service, their knowledge and professionalism. Not pushy to sell me something and very patient with my pickiness! I found some gifts and also bought myself a couple other pieces of unique jewelry. I am going back very soon to treat myself to a couple more pieces. I highly recommend this shop, look here first!!

I have this stereotype of middle class White women: patchouli, lavender, vanilla, yoga with the…read moreHinduism extracted, folk guitar, candles, hand made soap, crystals, and cleanses. Like all stereotypes, this is based in ignorance and selective observation. So, given that context let me say I think this is the kind of place White middle class women would like, for clothing, hats, jewelry, perfume, bath oil, hand made soap, and gifts. I did find a pair of "Singing in the Rain" themed cufflinks that were a great gift to me. Friendly, woman centered customer service, a wonderful place if you're into this sort of thing but just not my cup of tea. So to speak.

My three bffs and I happened upon the Fig Leaf the week before Labor Day. It was almost too hot to…read moreshop but......once we entered the shop,Rylynn introduced herself and we started having the most amazing time. She helped us find adorable clothes and some incredible jewelry ! We all found great things and she told us the truth about what looked good and what didn't! She was instantly one of the gang! Who knew Dubuque had such a treasure! Thank Rylynn!

I showed up at Tri/state with a large order and they quickly completed it within a few hours. Nice…read moreto work with and definitely willing to accommodate my Business needs

I have used Tri-State for several different services, from picture framing to label printing. They…read moreare wonderful, especially Tammy, who can do anything. They also have limited art supplies at prices that are comparable to other stores locally and can do 3-D printing. Haven't tried that yet, but can't wait to have a reason.

Was in town this Saturday and excited about stopping into Gotta Have It. We arrived about 4:40 pm…read moreand as we were approaching the boutique some one came out and took the Open sign down and put Closed sign on the door. If you say you're open until 5 then you need to be open! For tourists this is disappointing especially when I love stopping in when I'm in town.

Great little shop. Staff friendly and helpful. We definitely found something to buy Glad I had…read morelooked this place up.