I normally place a few big orders of awards/trophies each year and I am always pleased with the…read moreresults! I have ordered medals, trophies of all sizes, and plaques. They have even customized a few traveling trophies for me for some special events that I host (One trophy they made me was 4 ft tall!) Their pricing is very reasonable and fair! When first walking in to their store, you will sense the building is older and run down. The interior is a bit old fashion and you can tell it is a true "Mom and Pop Shop". But the staff really know what they are doing and do exceptional work! I will continue to purchase all my awards from them!

Been a customer for 4 years. Very disappointed with where their service has gone. Emailed a week…read moreago about confirming a design for a plaque I order every year, got sent the wrong one, and then got ghosted -- even after multiple follow-ups on different days -- when asking if they could update it. Called their office after the unsuccessful follow-ups, and their response was "Did they not send it to you?". Claimed they would get right on it and they still didn't. Called again 2 days later and they *finally* got to it later that day. Upon pickup, the award was made on completely different and more expensive material than we had ordered in the past. Seemed like they scrambled to get this together. Going elsewhere for future purchases.

This place does great work but has the strangest pricing system. There is an $18 minimum. One…read moreplate to engrave costs $18. That is strange but they do good work. The bigger problem is that they are not upfront about costs. Thought it was going to cost $20 but then it cost $40. No call, no heads up. When I asked about this, they said I should have done it differently. Had I known, I would have. Great work, not such good customer respect.

I was hesitant about ordering at first because there isn't much about this company online and the…read morewebsite said it wasn't secure. However, I really loved the frame I found on their site and it was the only place I could find it so I decided to call. Turns out the website issue was a glitch they weren't aware of and Zach couldn't have been more helpful. The whole experience was great....product was perfect, shipping was fast and customer service was outstanding. Thanks so much. I'd definitely use them again!

EXCEPTIONAL customer service at Engraved Gift Collection in Dubuque!! They have beautiful…read moremerchandise to choose from for any occasion and they do the engraving quickly. I'd purchased a key ring somewhere else but wanted the back engraved and Zach did it the same day. Its not like the piece you're having engraved has to be purchased there but there are plenty of key rings and assorted merchandise to choose from. I'm totally impressed with their customer service, the amount of time it takes them to engrave and the quality of the finished product. Their prices are very reasonable and the engraving is also very reasonable, unlike the engraving kiosks that some malls have. Some engraving places won't even DO the engraving unless you purchased the item from them which isn't always the case. That doesn't happen at Engraved Gift. You won't regret using them. It's easy to find, in between Turpin Dodge and House of China's on JFK Road. They are located in a mini strip mall. There's plenty of parking and it's easy to get in and out quickly. Totally thrilled with the two pieces I've bought recently.

Can't say enough great things. I needed a rush order for a plaque and they did not hesitate. Their…read morecustomer service is amazing. They did a fantastic job on my order

From the owner: Customized Promotional Items and Business Materials, Personalized Gifts, Trophies and Awards, Laser…read moreEngraving and Etching, Seasonal and Holiday Baskets. Products: Crystal and Acrylic Awards, Trophies and Plaques, Signs, Banners, Vinyl Lettering and Decals, Bronze Plaques, Name Badges and Plates, Wedding Items and Party Gifts, Custom Glassware, Baskets and Gifts, Medals, Modern Wood Laser Engraving, Custom Key Chains, Leather Engraving Products. Services: Glass Engraving, T-shirt/Heat Pressing, Engraving, Custom Framing and Shadow Boxes, Lasering, Weekends by Appointment. Location Facts: Corner Of 16 Street and Grant. History: Champs Trophy & Awards, in Bettendorf, IA, is the areas premier trophy and awards shop serving all of Whiteside, Scott and Dubuque counties and the surrounding areas. We specialize in glass engraving, screen printing, custom framing, lasering. Call Champs Trophy & Awards in Bettendorf for wedding glassware, promotional items, car letter decals and more!

I had the Best experience here! Nikki was very willing to work with me. My order came back super…read morefast. Lucy did a beautiful job! Staff is very helpful, great customer service! I highly recommend!

I can not say enough good about Nikki and her staff! They are so helpful and always greet you with…read morea smile! They have anything and everything that you could possibly need for gifts and attire to support you local schools! They are just wonderful and I have no problem giving them my money!!

Diane did an amazing job on my grandson's christening gift. It was a Noah's ark pewter bank with a…read moreslanted roof. I wanted his name & birthdate on one side & christening date on the other. Every place I called (jewelry stores, trophy engravers, etc.) was unable to do the work. Diane was able to hand engrave the bank. She has a large amount of antique & varied engraving equipment. You can tell she is skilled & passionate about her craft.

Diana is amazing! Was able to book her at last minute for two offsite engraving events. She is a…read morevery talented artist who takes a ton of pride in her work so you can will be happy with her engraving work! She is extremely reliable, easy to get in touch of and very talented. She worked very well with my sales team and made my customers super happy! One event was very high volume but Diana killed it! Very cool, and calm. Definitely will hire her again for any engraving event in the future!

I needed a T-shirt in 48 hours so I messaged the Facebook page and Ed responded immediately asking…read moreabout exactly what I needed and making sure he had what I requested. Less than a day later, he emailed me a picture of his design and a few hours later it was printed! AMAZING costumer service. I felt valued, respected and prioritized just with one simple T-shirt request. I recommend this place for all your printing needs because they will make sure it is perfect for you and it will be done quickly. Go to them!!

Ed is very professional. I've been going here the last several years for engraving, embroidering, n…read morescreen printing. Great customer service. Clean n well organized! Quick turn around.