Went here with my grandma to find a replacement for a screw and knob on her walker. as soon as we…read morecame in a cashier asked if we needed help and immediately took us to find what we are looking for. We were probably in and out in five minutes. They took military discount and all the workers were very polite :-)

Very good service…read more They are always ready to help you Selection is good for a small store

I stop in here quite a bit when I need something basic and don't feel like walking the miles of…read moreaisles in a Home Depot. There isn't a crazy variety of stuff but most of your hardware needs can be met. I've purchased baskets of flowers and sacks of grass seed in the spring and Christmas wreaths and lights in winter. This year I desperately needed my two sliding screen doors re-screened and did not want to attempt it myself, so I was happy to find Ace offers this service. It's kind of expensive (about $90 for the two sliding doors) and it took almost four weeks to get them back (the work is done off-site) but they look great. These doors were a mess, with old, sunburned duct tape goo hardened along the bottoms and dirt-clogged wheels. I had patched and taped these poor battered screens for far too long. When I got them back, they looked almost new; completely cleaned, freshly-greased wheels, and taut screens! Great job, people, I'm very pleased.

Was directed here by the Ace Hardware website, which offered a special deal on a Toro trimmer. The…read moreAce website informed that the product was in-stock and available for pickup TODAY. I made the purchase and drove to the store. On arrival, was informed my order was CANCELED. When I asked the manager why he cancelled my order he stammered on about the store's business model vs. corporate ACE. Apparently I arrived in the middle of some sort of feud between this store and Fratallone Ace, preventing fulfillment of orders promised by their website (?). I generally go to my local ACE for small purchases (screws, tape, spray paint, etc.) and now I remember why.

In general I find that Jerry's has what I want and the staff is plentiful and helpful.read more

Jerry's Do It Best Hardware in Eden Prairie is a convenient location for household projects and…read moreespecially for tuning up lawn mowers and snow blowers. The staff has always been friendly and approachable and willing to help even with unusual requests - sometimes those pesky product description aren't as helpful as one might hope! Bringing in an old part or a photo often gets quicker results. Easy access from Highway 169 and plenty of convenient parking too. Once your finished at the hardware, stroll on down to Jerry's grocery on the other end of the mall for convenient one stop shopping. Good luck with your project and remember plumbing projects usually take three trips to the hardware.

Unprofessional personnel, store is not organized , I come there to get a deal on a first day that…read morewas advertised online , they don't have anything ready

Friendly helpful store with a large inventory of tools and more. I mostly go here for electrical…read moreOr mechanical tools and housings and they almost always have what I need. They also do a good job with keys and BBQ here.

Microwave install and delivery ($170 + $50) was more than the cost of the microwave, with install…read morenot offered if I picked up the microwave at the store. Less than a 10-minute install, including packaging removal. Disposal of old microwave was an additional charge, which I declined. No Veteran's discount on appliances (i.e. anything expensive). Had to ask for sales assistance from another department as the lone appliance sales associate was busy....

Our first experiences buying appliances here. We were looking for a deeper fridge as ours was…read morecounter depth. We found a Samsung on line Mega Capacity 31 cubic ft for $1499 that had been $2399 .So on a whim jumped in the car Sunday night 1/28 as they were open till 8 pm The store department serviced by Bill N that night. When we arrived we saw the fridge marked down to $1299! Are you kidding me? 31 cu. ft and designed with handles that allowed us to get a bigger fridge that was in a tight corner and would allow door to open fully! By opening Home Depot line of credit got another $100 off. It has double ice bin making cubes and nugget size; an ice scoop, inside water feature and fingerprint resistant stainless Too good to be true?? Not in this case! Bill was outstanding and got the fridge entered for delivery and completed sale in 20 minutes. It is a stunning sleek French door; double lower drawers and fridge and delivery/install seamless by the crew on 2/2 and relocated our old fridge to garage to use there for just $40. A deal too good to pass up! Bill N charming, well trained and friendly! Thank you Bill and delivery for getting this beauty into our home!

Best Menards Ever! They have 2 Floors and the store is big, very organized and clean. You can find…read moreeverything at this Menards. I stop in once or twice a week. George and Arturo are the nicest employees, they are friendly and have a great positive attitude, they deserve a big raise/bonus. Menards decorats the best for Halloween and Christmas. I love Menards and encourage people to shop there.

The Quality of products is good and the prices are usually less than other stores. Menards has many…read morelocation and usually near you.

So glad this place is close to home. I know I can always rely on them! Friendly service every time…read moreI'm there. Beats going to a big box that I'll avoid if I can!

This has been my local go-to store for years. Yes, I shop Home Depot and Menards, but they are 20…read moremin. away. The convenience and service is excellent, most of the time they have what I need, and the price isn't significantly more. Nick R

Solved my problem in 1 minute! I spent HOURS at Home Depot and Menards looking for a bidet tee…read moreadapter and couldn't find the right part. Settergren's manager looked at what I was trying to do and brought the correct part to the front of the store in ONE MINUTE!!! Priceless. I will always come her for plumbing questions in the future. I wish I could give 6 stars!

BEWARE!!! Poor customer service. I just purchased an $800…read moreEGO battery operated mower. I charged the battery and started it up but it did not cut. I brought it back to Settergren they took one look at it and said I need to bring it to an approved EGO repair shop. There was no concern or empathy just an attitude of it's now my problem. I asked if I could return it. He just said, "No there's nothing wrong with the mower it was assembled incorrectly". Now I have a new lawnmower I have to wait 2-3 weeks for it to be. l will let all my friends and neighbors know how poorly I as treated.

Really, no mask required for customers? I'll be shopping at Menards from now on. Masks are…read morerequired there for admittance.

I love the Minnetonka Frattallone's! You might pay a little more, but it's local and the service is…read morewonderful! They truly have a wide selection of just about everything!