I stop in here quite a bit when I need something basic and don't feel like walking the miles of…read moreaisles in a Home Depot. There isn't a crazy variety of stuff but most of your hardware needs can be met. I've purchased baskets of flowers and sacks of grass seed in the spring and Christmas wreaths and lights in winter. This year I desperately needed my two sliding screen doors re-screened and did not want to attempt it myself, so I was happy to find Ace offers this service. It's kind of expensive (about $90 for the two sliding doors) and it took almost four weeks to get them back (the work is done off-site) but they look great. These doors were a mess, with old, sunburned duct tape goo hardened along the bottoms and dirt-clogged wheels. I had patched and taped these poor battered screens for far too long. When I got them back, they looked almost new; completely cleaned, freshly-greased wheels, and taut screens! Great job, people, I'm very pleased.

Was directed here by the Ace Hardware website, which offered a special deal on a Toro trimmer. The…read moreAce website informed that the product was in-stock and available for pickup TODAY. I made the purchase and drove to the store. On arrival, was informed my order was CANCELED. When I asked the manager why he cancelled my order he stammered on about the store's business model vs. corporate ACE. Apparently I arrived in the middle of some sort of feud between this store and Fratallone Ace, preventing fulfillment of orders promised by their website (?). I generally go to my local ACE for small purchases (screws, tape, spray paint, etc.) and now I remember why.

In general I find that Jerry's has what I want and the staff is plentiful and helpful.read more

Jerry's Do It Best Hardware in Eden Prairie is a convenient location for household projects and…read moreespecially for tuning up lawn mowers and snow blowers. The staff has always been friendly and approachable and willing to help even with unusual requests - sometimes those pesky product description aren't as helpful as one might hope! Bringing in an old part or a photo often gets quicker results. Easy access from Highway 169 and plenty of convenient parking too. Once your finished at the hardware, stroll on down to Jerry's grocery on the other end of the mall for convenient one stop shopping. Good luck with your project and remember plumbing projects usually take three trips to the hardware.

I am a Benjamin Moore paint fan. After becoming beyond frustrated with the rudeness of Hirschfields…read moreI sought a new location to buy paint. The staff at this location are beyond helpful in selections and friendly! They mixed paint fast, were helpful in making appropriate choices and even did a match. Thank you for being a great, friendly neighborhood store!

When prices are 2 times what Home Depot is then the service needs to be good. That is not the case…read morehere. Owner was rude.

It was unexpectedly more expensive they estimated to fix a screen window. It took two months and…read morewas over $45 to replace four little plastic corners. Only two were broken when I took it in. And the plastic pieces were a different color than the original ones & thus will not match all the other screens in my house. I politely questioned the cost and why a different color. Response: "do you want me to take the corners off and you can have your broken screen back". I will never go back & recommend all others to go anywhere else for service.

What a gem! This is an old school, we have everything you could possibly need hardware store…read more Great tool selection! Great service! This is now my go to!!!

Solved my problem in 1 minute! I spent HOURS at Home Depot and Menards looking for a bidet tee…read moreadapter and couldn't find the right part. Settergren's manager looked at what I was trying to do and brought the correct part to the front of the store in ONE MINUTE!!! Priceless. I will always come her for plumbing questions in the future. I wish I could give 6 stars!

BEWARE!!! Poor customer service. I just purchased an $800…read moreEGO battery operated mower. I charged the battery and started it up but it did not cut. I brought it back to Settergren they took one look at it and said I need to bring it to an approved EGO repair shop. There was no concern or empathy just an attitude of it's now my problem. I asked if I could return it. He just said, "No there's nothing wrong with the mower it was assembled incorrectly". Now I have a new lawnmower I have to wait 2-3 weeks for it to be. l will let all my friends and neighbors know how poorly I as treated.

Great service. It may cost a little more than a big box but it's very quick and always someone to…read morehelp you.

Really, no mask required for customers? I'll be shopping at Menards from now on. Masks are…read morerequired there for admittance.

Overall, I really enjoy my neighborhood Ace. The majority of the staff is helpful and…read moreknowledgeable. However, there is one employee (a male with long-ish wavy hair, likely in his mid-30s) who clearly knows his products but often delivers suggestions in a tone that comes across as condescending and judgmental. I'm sharing this only as constructive feedback, as I otherwise have had very positive experiences and appreciate the store and team.

Owner Dave has seen to it that his entire staff, including the young ones, knows the stock, and…read morewhat will do what.

Went to this Menards on (6/12/26) First time at this…read morelocation. Been to others at Richfield Golden Valley and Brooklyn Park. Love the two level store.

They have an offline rebate process which is ridiculous, it's like we have gone back to the 1980's…read more They email me a form which i have to print. Then mail to Menards. They mail me back a rebate voucher. I then hand carry the paper voucher to put towards my next in-store purchase. On top of all that each steps has strict maximum time frames. If I miss a deadline the rebate is worthless

Stopped in for particular glue/tape. I can usually find my way around. The cashier closer to the…read moredoor I entered did great me but otherwise everyone else was in their own world. I found what I was looking for & kind of browsed around. They had a ton of mini totes.. ended up grabbing one. Not really my go to hardware store but they usually have what i'm looking for.

We just spent a little over 6000.00 on building materials the Home Depot in Eden Prairie, sales…read moreperson SCE01E3 was just excellent the forklift driver was exceptional, had to wait 1.5 hours to pickup my last order l thought the store manager was very rude very disappointed in Home Depot Eden Prairie. Never have had a situation like this at Menards. Menards will be getting my business.

Great services and inventory. Having a REAL hardware store is important. I dont always want a box…read moreof 1000 screws when I need a few. I'll happily pay a little more for big items to keep that single fastener selection around forever. Burnsville is a great store.

Very uncomfortable experience. Sweet employees were under-supported by extremely rude supervisor-…read moremanagement. Will not go back to this location. Had a great experience at the next closest location.