I love shopping at this store because the staff is the most helpful you'll find anywhere. They can…read morehelp you make decisions you didn't even know you needed to make! Great store!

Frattalones is a very helpful place, and you can absolutely bet on someone asking you within the…read morefirst 10 seconds you're in the store if they can assist you. Their aisles are packed with everything hardware and household necessity. I actually bought our toaster here, we love it! Other things I've picked up here include felt pieces to put on the bottom of chair legs, frame hangers, screws, cleaning supplies, chicken wire, and root beer. Frattalones has it all!

Solved my problem in 1 minute! I spent HOURS at Home Depot and Menards looking for a bidet tee…read moreadapter and couldn't find the right part. Settergren's manager looked at what I was trying to do and brought the correct part to the front of the store in ONE MINUTE!!! Priceless. I will always come her for plumbing questions in the future. I wish I could give 6 stars!

BEWARE!!! Poor customer service. I just purchased an $800…read moreEGO battery operated mower. I charged the battery and started it up but it did not cut. I brought it back to Settergren they took one look at it and said I need to bring it to an approved EGO repair shop. There was no concern or empathy just an attitude of it's now my problem. I asked if I could return it. He just said, "No there's nothing wrong with the mower it was assembled incorrectly". Now I have a new lawnmower I have to wait 2-3 weeks for it to be. l will let all my friends and neighbors know how poorly I as treated.

Great service, lovely atmosphere. I feel like I'm stepping into the '50s when I walk through the…read moredoor (that's a compliment). The little guy behind the counter was very helpful and knowledgable, if not a little odd, he pointed me directly to what I needed and gave me some real solid advice to help me with my project. Guse Hardware has a great selection of parts and pieces for any repair project that you may have. The value is also outstanding. Great little neighborhood hardware store.

Wonderful service to get the things you need to fix those home projects. I love how they are…read morelistening and willing to help you every step of the way even if that means ordering it for you if they don't have it. So glad they are part of the fabric of the neighborhood and have parking in the back for their customers. Very biker friendly if you want to go on Bryant Ave and not drive. Also I didn't realize they have services on their website and referrals to other home businesses that can help if they can't. Thanks Guse! Will save all my hardware needs for you!

Really, no mask required for customers? I'll be shopping at Menards from now on. Masks are…read morerequired there for admittance.

I love the Minnetonka Frattallone's! You might pay a little more, but it's local and the service is…read morewonderful! They truly have a wide selection of just about everything!

I stopped by Gopher Ace Hardware specifically looking for gopher traps - seemed fitting, right?…read moreAfter all, this is the Gopher State! Unfortunately, they didn't have any in stock that day, despite my hopeful pun. But what really stood out was the effort the staff put in to help me. They didn't send me on my way; instead, they took the time to check the back room, just in case there was leftover stock that hadn't made it to the floor. When that didn't pan out, they didn't stop there. One of the employees pulled up their online inventory system to see if it was available or if other locations might have them. This kind of proactive service is what makes Ace feel like the helpful neighborhood hardware store it's known to be. Even though I left empty-handed this time, I left with a positive impression. As you can see from my photo of the store interior, their shelves are well-stocked with a wide variety of hardware and tools. While I didn't get what I came for this visit, it's clear that on most days they'd have what I need--or at least be willing to help me find it.

I think this place gets intimidated by black people. Judging from other people's reviews and my own…read morepersonal experiences here, I will never come back in-spite of the best selection Ive seen. I felt escorted out. They wouldn't let me shop around. I am an Electro mechanic and auto mechanic. I need tools. I'm always shopping for tools. But I guess not. I asked for an allen set and he threw a random set at me. I couldn't even compare the options. I am going to report this place to bbb if they're even accredited and shop at lowes or menards.

A great local hardware store with the best Big Green Egg selection in the area. I have been to…read morequite a few hardware stores in the Minneapolis area in search of Big Green Egg accessories and Jerry's consistently has those difficult to find items. Although, I primarily go here for my grill accessories they are a full service hardware store where they also,do small engine repair. Very friendly and helpful staff that go the extra mile.

I can't speak to experiences reported by others. I'm basing this review on three specific…read moreencounters with the staff at this store. In all cases, I found them knowledgeable, dedicated and ultimately highly effective. The first time I walked in needing help was last spring. An outdoor faucet had begun to leak. I shut off the water supply and took out the handle hoping to replace just the washer. In trying to remove the washer, I managed to strip the soft brass center screw making it impossible to proceed. I went to a big box home store a purchased a replacement faucet. Overkill when all that was needed was a washer but I didn't think I had a choice. As it happened, the replacement didn't fit. I returned it and did what I should have done in the first place, took the faucet core to Jerry's. An experienced hand took a look and within minutes had extracted the stripped screw, found the proper washer replacement and installed it with a new screw. Total cost was $1.29. No charge for his time. I went home, reattached the handle and voila! No leak. The second trip involved the handle on my front door. After twenty years of reliable service, an internal part had broken off and was lodged inside as to make it impossible to unlock. I took the latch core out and saw the issue. Once again, I bought a replacement handle at the same big box home store only to realize once I got home that the new key wouldn't match the dead bolt. You'd think by now I would have learned my lesson and avoided the trip to Home Behemoth but no, I'm apparently a slow learner. I returned the door handle and took the broken mechanism to Jerry's. Another hardware veteran quickly located just exactly the replacement part needed that, when installed would mean I could continue to use the same key. Back home, I followed the steps that the fellow at Jerry's had patiently reviewed with me and, success! Finally, I needed a Cotter Pin (spring type). Yep, first went to Home Behemoth. Doh! First two people pointed vaguely toward hardware. Third person produced a box of Cotter Pins when I only needed one. Back to Jerry's. I was asked where will it be used (inside or outside), what type I needed (traditional, spring type, hammer lock, etc.), and the size. Based on my answers he pulled out a bin, extracted a single pin that perfectly met my requirements and I walked out only $1.79 lighter. Now, for most things hardware related I just go to Jerry's first and skip the big box headache.

Convenient location when I need something quick for home repairs. The store is well laid out, open…read moreisles with lots of room to push carts down. There are usually staff walking around to help if needed. Lots of garden options, paint counter, carpeting & flooring, key making, outdoor decor and more. Mostly self checkout which makes it go pretty quickly! Best part for parents is their monthly kids workshop kits!

I just bought a new home, and I am so excited to get started on improvements. New paint is a must…read more Cleaning is a must. Of course Home Depot is the first place that I thought of. What a fantastic experience! Wade in the paint department was phenomenal in helping me--he was very patient with my needing to call my consultant on which paint to get, he offered good recommendations, and he was able to mix up just what I needed. I also stopped by to get some (many) cleaning products for my new home. They have everything and more, including an impressive collection of Meyer's Clean Day scents. (I chose Honeysuckle.) I also snagged some cleaning tools to keep my new place sparkling. Everyone here is helpful, friendly, and good-natured; it was such a pleasure to come! Update: I just realized that this draft has been sitting unpublished for ten months! Dang! Since I wrote it, I have also come to Home Depot for other things, including two new toilets, house plants, and other assorted home care items. It's such a great, convenient way to get what I need for my home!

This local hardware store is the best. The service is top notch and the store shelves are stocked…read morewith all the things you'd expect of a full service store. You don't have to buy a bulk package of something when you need just one. They will also do things like repair screens and windows. Please shop local and support this family business.

They are so helpfy. Helpful. They go with you to find what you are looking for. They don't just…read morePoint you in that direction. They are great

I needed a replacement hinge for a Jeldwen awning window, as well as replacement operators for the…read morewindows. I found a matching part at Alco Service and Supply, but it wasn't quite the same. Most of the dimensions matched. I contacted Alco Service & Supply by email as well as phone and was told although they didn't have an awning window hinge that matched, but that the casement window hinge that I saw probably would work as long as I replaced both hinges. The person over the phone was very pleasant and easy to work with. I also ordered 3 window operators for my awning windows. The hinge pretty much matched my 19 yr old hinge (the 10" track matched perfectly) the part that was screwed into my window didn't quite match: 2 of the 4 holes did not match up to my window. It was an easy fix: I just drilled 2 more holes into the window, using the hinge holes as a template. I wanted a stainless steel hinge and this was stainless steel. In addition they supplied the screws, crank handle and sash hook for the operators. Very very satisfied with the support as well as the fast shipping: I ordered the parts on 8/5 and received them on 8/9. I did not order expedited shipping. I just wanted regular first class US Postal service. The parts came packaged with lots of paper padding. Windows now have brand new operators and hinges and work perfectly. They also looked like the original hardware. I would certainly this company again. I also thing that I got a very good value for what I ordered, especially since the operators and hinges came with screws, sash hook, and crank handle. Other companies did not supply these needed items, and other companies did not have the color that I wanted. The hardest part in working with this company was the time difference, but I really can't do anything about that if I want to speak with a live person.

So, as projects go, I needed one crank, to fix a window project I have been stalling on…read more Yep, it turned into a few other items, but I couldn't be happier with the service and knowledge I received from this place! Hands down, saved the day. And, if they didn't have it, I was offered info as to where to get items locally. Truly, a diamond in the rough. Truth Hardware should be glad Alco has Dan on staff here.