Sadly, I have decided to never use this company again. I was a loyal customer of theirs for…read moreapproximately 20 years. Rick serviced the unit that I inherited when I purchased my home and then installed a new unit around 10 years ago. He was a true professional in every aspect of the business. He personally did most of the annual maintenance and was always responsive to my phone calls with questions or minor issues I was having with my unit. I considered him a friend beyond our business relationship. I understand that he retired a few years ago and sold the business. Things are NOT the same today. When I recently had my annual inspection the technician mentioned that the motor was excessively loud and would probably need to be replaced in the near future. He checked with their office and informed me that it was still under the 10 year warranty. A few months later I called their office to see in a technician could come out and reinspect it. No one ever returned my voice mail. Over the next couple of weeks I left 4 unanswered messages explaining how I was a loyal, long term customer and needed their help. They did not ever answer their phone or return my messages. I decided to keep trying and called 10-15 times and they did not once pick up their phone. I was so disappointed in their lack of professionalism that I decided to inform the owner of what was happening. I emailed him a detailed account of what was going on (and confirmed it by regular mail in the unlikely chance that he didn't receive it) and I never heard a word from him either. I do not plan on even trying to contact them again. I know that my existing a/c is "on its last legs" but I will not be talking to them about replacing it. This is very sad to see a company go from being the best air conditioning company in the Dunnellon area to one that doesn't even answer their phone. John Garmong Dunnellon, Fl

Dunnellon Air & Heat technicians are very knowledgeable, dependable, personable and reliable. We…read morewere without ac on a Friday and had a new system installed by the next Wednesday. I definately recommend for your HVAC needs. A local (non-chain) company. Eric and Natalie Truman Oak Run/Ocala

FAST AIR REPAIR - on a scale of one to 10, I would give them 100- as they are 10 times better than…read morethe others I got to my Florida home after a long drive from my house in Kentucky, to find my air conditioning was not working and, the temperature was 97 inside the house. Too hot to even charge my cell phone. I had called another company and literally waited over a week, " they'll be there this afternoon" , " we're having trouble getting the parts" Reminder, my house was 97° inside. I broke their contract and I called Fast Air Repair at 4 o'clock in the evening, they arrive 9 o'clock the next morning, and by 12:30 my air conditioning was up and running with a new condenser, at a very reasonable rate. The work was done quickly, professionally, and the workers were very personable as well My air conditioner now is working better than it was when it was new, at a price that beat the others!! HIGHLY RECOMMEND FAST AIR REPAIR

Hello I would not use fast air AC company in Homosassa. They charged us over 900 dollars sent a…read morewoman to fix it the next day it doesn't work I have a disabled son sitting in heat I understand my unit was old but don't just try to sell us a 13,000 unit. And because we couldn't afford it they put in a motor they the next day isn't giving any cold air out house is 84.I had other AC companies come fix it just a couple of years ago it lasted until now and that motor was only 500 dollars and worked over 2 years I'm disgusted in a new company in our town we tried to give a chance so Brooksville will be doing a whole new system for only 7,000 vs 13,000 and for a better AC...

Service Provider performed what needed to be done. Excellent quality, as system repaired functions…read moreperfectly. Service seemed expensive, but Provider had to make two trips.

We needed some curtains and blinds hung up and new door locks installed. These guys showed up on…read moretime and had us taken care of in a timely manner. Thanks Tommy! We will definitely be in touch for more soon!

Great experience! The tech, Todd, was great! He showed up on time and got right to work. He did…read moreeverything I needed and didn't try to push extra stuff. The cost was much better than I anticipated as well. I hope he's my HVAC tech from now on. I highly recommend this company !

Contacted the company this morning and they were at the house in a few hours. We had not used them…read morebefore but the air conditioning died when we returned from being away for the summer. It was 86° in the house and extremely humid. The trip charge is $89 and they say if you do the repair they waive the trip charge. Well, Todd F was able to find some more warranty for an electrical part that had shorted over the summer. Bottom line we paid $89 and got a complete check as well. Up and running. Use them, ask for Todd!

I had a complete overhaul of my duct system done in my house. Technicians Butch and Rafael arrived…read moreon time and began the work. This job was an all day event. Both of these gentlemen were outstanding. Thier detail to the job was outstanding. They did a complete design as well to my duct system. Their professionalism to job and how they worked together was outstanding. They answered and listened to all my concerns. After the job was completed they did a complete walk around the house to make sure that all the air ducts and returns were working as they should be. They also picked up and cleaned all the trash from the job. I highly recommend this company and thier staff to do any type of AC work. I have been using Fast Air going on 5 yrs now. No regrets, no issues.

I called Fast Air Heating to repair my ac, I was amazed that they would come out at 9 pm to repair…read moreit, Jared showed up and was very courteous and polite, the repairs were made and the price was very good, Thanks Jared for your help, I will definitely use this company from know on James Barnett

The receptionist, the sales person, and the AC installers were all great to work with. They were…read morehelpful and courteous! Thanks for the great job installing our AC.

My parents have been using this company since they moved to Ocala, so my thought was, why change…read morecompanies when they have been customers for years? When the technician arrived, one of the first things he asked my mom was how she was going to pay. He then told her that he would not do the work unless she showed him some form of payment. My mom showed him the card she planned to use. I found this extremely uncomfortable and honestly a little offensive. We would not schedule an appointment to have work done if we did not have the money to pay for it. Since this happened on a Friday evening, I called the company and left a voicemail. I did receive a call first thing Monday morning from Addy, who has always been very nice and professional with us. I asked her directly about what happened, and she explained that this is how the company conducts business because they have had customers schedule appointments, have the work completed, and then not pay. She said that customers are asked to show proof of payment when the technician arrives. I thanked her for explaining and hung up. But afterward, I couldn't stop thinking about the situation. I wondered whether we would have been treated the same way if my parents lived in The Villages or in a large, expensive home. I also couldn't help but wonder whether our last name being Perez played any part in how we were approached. I understand that a business needs to protect itself from customers who don't pay. However, there are professional ways to establish payment policies before sending a technician to someone's home. If proof of payment is required from every customer, that should be clearly explained when the appointment is scheduled--not when a technician is already standing inside an elderly customer's home telling her he will not perform the work until she proves she can pay. After being loyal customers for years, the interaction left me disappointed and questioning whether we should continue doing business with this company. It probably won't make much of a difference to the company whether we choose to come back or not, but I still felt this experience was worth mentioning. Sometimes the way a policy is communicated and handled can make just as much of an impression as the service itself.

Bay Area is always great. I called at 3:00pm and Giovanny Diaz was here by 4:30. Very professional…read moreand fixed the issue. I have had a Maintenance Agreement for years and this old unit is still running because of it. 5 Stars in my book!!

I had a problem with one of the Woman who worked at the Crystal River location, I was very unhappy…read moreand I wrote a 2 start review, I called them again today and she apologized which I appreciated and I am changing the review to 5 starts because everybody is entitled to a bad day.

I was having issues with my heat in the last few weeks when it got really cold. I called A1 quality…read moreand the woman that answered the phone was very nice. She told me that she would have Joe come out to check out my system. Joe and Mike arrived on time and we're very knowledgeable with the issue. They explained to me what was wrong and what they were going to do to fix it. They had me up and running in about an hour and no more cold nights for me! I highly recommend A1 quality cooling and heating

They were very professional, helpful and efficient. Will definitely use them again. I had been…read morescammed by another company so glad I called them.