Great experience! Shelby came out quickly when we needed him and did an amazing job fixing our A/C…read more Shelby was professional, knowledgeable, and very kind. It's hard to find companies that are this reliable. I would highly recommend them to anyone needing A/C service!

They are always professional and do a great job every time. Would always recommend them. I have…read morebeen working with Arrow for several years now. we use them for two different locations.

I was banned for life put warranty claim for ac few years ago tech said attic ducts needed to be…read morereplaced I asked if warranty covered it he said he would check with boss. The tech showed up next week with ducts stuff I asked son go out and ask if it was covered they said the needed 1200 bucks money I didn't have the crew left never did I authorized this later I called office to ask simple question and told was banned for life.

Waited over 3 hours for them to show! They don't want my business! Made an appointment for them to…read moreshow up between 1 and 4...I guess they think my time is not importan! they suck find someone else!

Sadly, I have decided to never use this company again. I was a loyal customer of theirs for…read moreapproximately 20 years. Rick serviced the unit that I inherited when I purchased my home and then installed a new unit around 10 years ago. He was a true professional in every aspect of the business. He personally did most of the annual maintenance and was always responsive to my phone calls with questions or minor issues I was having with my unit. I considered him a friend beyond our business relationship. I understand that he retired a few years ago and sold the business. Things are NOT the same today. When I recently had my annual inspection the technician mentioned that the motor was excessively loud and would probably need to be replaced in the near future. He checked with their office and informed me that it was still under the 10 year warranty. A few months later I called their office to see in a technician could come out and reinspect it. No one ever returned my voice mail. Over the next couple of weeks I left 4 unanswered messages explaining how I was a loyal, long term customer and needed their help. They did not ever answer their phone or return my messages. I decided to keep trying and called 10-15 times and they did not once pick up their phone. I was so disappointed in their lack of professionalism that I decided to inform the owner of what was happening. I emailed him a detailed account of what was going on (and confirmed it by regular mail in the unlikely chance that he didn't receive it) and I never heard a word from him either. I do not plan on even trying to contact them again. I know that my existing a/c is "on its last legs" but I will not be talking to them about replacing it. This is very sad to see a company go from being the best air conditioning company in the Dunnellon area to one that doesn't even answer their phone. John Garmong Dunnellon, Fl

Dunnellon Air & Heat technicians are very knowledgeable, dependable, personable and reliable. We…read morewere without ac on a Friday and had a new system installed by the next Wednesday. I definately recommend for your HVAC needs. A local (non-chain) company. Eric and Natalie Truman Oak Run/Ocala

honest and fair ac repair done by Darlington after the original installer couldn't ( or wouldn't)…read morefix the issue with multiple visits. Darlington is local and family run . they won't try to rip you off like so many others.

My AC went out last night and PJ from Darlington was out here the very next morning. He was very…read morecourteous, professional and even explained what all he was doing, step by step. If/when I need HVAC service again I will absolutely go with Darlington. Highly recommended!

We are absolutely thrilled with our services from Brian and his crew! I reached out wanting to get…read morea mini split that would work well in our small salon. I expressed how, even though the space is small, I needed something that could maintain cool temps in the space even while running the heated dryers for long periods of time. They were able to quickly guide us in the right direction of the type of unit we'd need, and were able to schedule an install within a very reasonable amount of time. Install day went smoothly, I was very pleased with how they did everything. They even included a pad for the outdoor unit to sit on! So far the mini split has gone above and beyond our expectations! It can keep it absolutely frigid in the salon even with our hot dryers running for an extended time. Super excited that this unit will also provide heat in the winter. Brian and his team were even kind enough at the end of the day to come take a look at our home unit real quick and will be back out to fix a problem with it that another company created. Overall, extremely happy with every step of our services with Rainbow Lakes Heating & Air, and they will definitely be our go to for all our related needs! Absolutely love that it is a small, local, family built and ran business as well. Thank you team!

Seems they have hired new staff. After 1 year of problems they came out and repaired our unit at no…read morecost. I believe they are now trustworthy and honest. .Quick to respond and knowledgeable. Would recommend

Came out quickly when called for a service request and fixed our problem immediately. From the time…read moreof first call to the repair it took less then an hour and half total for everything. Didn't have to wait any time for a part to come in. We needed our capacitor replaced. He had it on his work vehicle. Awesome customer service and would recommend for HVAC repair!

Excellent response time when we had no heat in the morning. Very professional service and fair…read moreprices. It was a pleasure dealing with them. I would recommend them for sure!

Doug Watts is the most honest, pleasant and courteous person we have dealt with. We had a problem…read morewith our a/c & heating unit and after several normal routes, he was persistent and found that mud daubers (wasps) had built a nest in the blower which was apparently causing dust and particles to drop and shut down the system. We cannot say enough good things about Doug and would highly recommend him to all.

We've used Bowers for years and they were awesome. But now they are non responsive. They did go out…read moreto a house for us. Charged us over 200 to tell us they need to clean the coils. Called and talked to lady in office. No call back. Called a few days later. No call back. I always pay our bill right away. So idk. But they no longer have our business

I've used Bowers since I first moved to Dunnellon. I also signed up for their annual service plan…read morefrom their first visit. In the last few years their service has really dropped off. Last time they changed me $150 for the annual maintenance but their website site clearly states the fee at $120 per year. This includes 2 maintenance services . So far I have received 1 which was performed when Terry came out when I called because my a/c was not working. I never received my second service. On July 20, 2024 A Saturday we experienced a power outage. Once power came back my a/c didn't come back on. I called the office and got a recording stating that office hours were M-F and messages will be answered on the next business day. For 2 days I was without a/c . During that time I was searching YouTube for answers, calling friends looking for answers. I also discovered my circuit breaker was not functioning properly. I went to Lowes incase Terry wouldn't have that part with him. When talking to a friend he said he could help me replace the circuit breaker. I did the work as he guided me . Once I installed the new one my a/c came on. All day Monday I waited for Bower to show up . They never did and never even gave me a call back. That's why I'm writing this review. I will never use them or refer them again.