I asked ChatGPT for the best company suited to my particular problem and Johnson Bros was the…read morerecommendation. My criteria was honest, competent, and fair prices. I feared a complicated drainage diagnosis and possibly a very expensive repair. I had already worked myself into believing this might involve cameras, locating equipment, drainage plans, excavation, and who knows what else. Jeremy took one look at the situation and said, essentially, "Nope." The problem was simple, and so was the solution. He explained that the pop-up drain was doing what it was designed to do, but the excess water had found an easier path underground, which also explained a soft depression nearby (this was causing a lot of soil erosion on my neighbor's property). He then spent a great deal of time walking me through the remedy: where to dig, how deep and wide to make the area, how to use gravel and plants, and how to install deeper edging so the water would disperse properly instead of gushing toward my neighbor's property. I asked a lot of questions. Jeremy answered every one patiently, then went over the plan a second and third time because I wanted to make sure I understood. He physically mapped everything out so I could clearly understand what needed to be done. There was no attempt to sell me camera diagnostics, unnecessary cleaning, excavation, or an expensive drainage system. He charged only the $79 trip fee and nothing more. That kind of honesty is increasingly rare. Jeremy could have turned my anxiety into a padded invoice, but instead gave me a practical, inexpensive solution and made certain I understood it before he left. This is exactly the kind of company people hope they are calling. I felt so relieved that I was prompted to reciprocate his honesty by writing this review.

Their serviceman did a good job in his attempt to remove the original anode rod. It still would…read morenot release for him either. That removal was NOT going to happen. Apparently AO Smith assembler does not know what torque wrenches are for or he was being ugly and decided to make a few peoples lives miserable. Even though the problem is an AOSmith problem they say I might have to pay a small sum to get the exchange water heater. So I have to pay for delivery of the old unit back to Lowes, delivery of replacement to my home, and then pay for installation.....How's that for a 6 year warranty?

Responsive and professional organization. Fair pricing. Service techs made me feel at ease with the…read morework that needed to be done and they did a good job with the repairs. If I have any more plumbing needs I will call Mr Louis Plumbing.

A fantastic experience all around. The team was professional, friendly, and clearly passionate…read moreabout their work. Five stars well earned.

Joe sent josh and josh did a great job installing our new Hot Water Heater. He went the extra mile…read moreto finish every small detail. He had to make a trip to Home Depot without charging extra to get a part to make the job perfect. Both men are very nice and pleasant to deal with. I would highly recommend them. Thank you guys for the great job you did. Kim and Jeff

From the owner: I have been in business for over 40 + years. I have the expertise and experience and have…read moreknowledge of all phases of plumbing. We specialize in quality, professionalism and craftsmanship. We are State Certified Plumbing Contractors and State Certified General Contractors.

I just had Mark here from Mark's Miracle Plumbing due to a leak under my kitchen sink. He is super…read morefriendly, very professional and took care of my problem quickly. And so many plumbers charge a high price just to evaluate your situation but not Mark. For the future I will only be calling Mark for any plumbing problems. I have already added him to our neighborhood directory.

From the owner: We treat all customers the same . None is too big or too small and everyone gets our unmatched…read morecustomer service .

scheduled quickly. showed up on time. was very professional and knew his work. He had my gas…read morefireplace up and running in no time. Price was modest I highly recommend

I found them on I couldn't be happier. Their customer service is amazing…read more They did so much more for me than just install gas for my food trailer. They were fair, communicative, and friendly. Thank you Calvin, Tonya, and Mel. #taterheads

I was charged $400.00 and left with 2 toilets that are not in working order…read more When I had called to make the appointment I informed the woman I wanted the drain snaked. Something the plumber refused to do when he arrived. He ran the water in the sink in the 1bathroom for a second, then told me it's draining! He did not replaced the plug in that sink, but advised me I could find a plug at the hardware store. In the end as I stated he left with neither toilet in working order, he left me with both toilets not working. I called and asked to speak with the owner about the this, was told he would contact me. That was on the 18th of the month. No call.... 10 days later I called again asking to speak with the owner, (the person I imagine wrote they "guarantee customer satisfaction". ) I received a call from someone ( I believe it was the person who left me with an unfinished repair.) When I asked was that who I was speaking with, he stated he was vice president of Ellzey. And his answer to my complaint? "Find another plumber". I would say to anyone fooled by their "we gurarantee " statement, they guarantee high prices, rude staff and unfinished work......DO NOT USE!

Best service ever! They came out the same day that I called and Steve fixed everything in less…read morethan 20 minutes!! Superior service with communication, service and pricing. They are forever in my phone now for any future plumbing needs!

Omg this one will give you a headache Puts off the job with…read morelots excuses of why he can't be there Got a apprentice to do the work but charger journey man rates Quoted one price and was paid the day job was completed then come back with 1000 bill over a week later Which I told him that wasn't the price originally agreed on argued a bit but sent him a check which he cashed so paid in full! in the meantime water lines were capped and hotwater tank walked off mysteriously Buyer beware

Not up front about pricing. Was supposed to come on a Friday, but called and said he had to come…read morethe next day instead. Said he carried a small faucet with him and would replace the one in my bathroom. When he came all he did was change a few nuts and a washer and charged me $140.00. I asked about the new faucet and he said he'd have to charge me double to do that because it was a Saturday. But never told me any of that when he said he couldn't come the day before. Also, I asked about why it was so high, the bill, since it was supposed to be $85.00 for service call, and he said for travel. Huh? He never mentioned a travel fee. Terrible, no integrity. He was literally here for 5 minutes tops. I asked for an itemized bill, and he said he couldn't give me one because he'd have to charge me even more for tax purposes. Sounds shady.

Jim Thompson Plumbing has done my plumbing services for years. 5 years ago they did my kitchen…read moreremodel - installing the sink, dishwasher, garbage disposal and new faucet. This year I had them take out my old electric water heater and replace it with a new gas outdoor hot water heater. They also installed a new gas dryer for me. Alot of work but they were efficient and as quick as they could be. The men are clean and polite.

From the owner: -Bathroom remodels -Kitchen remodels…read more-New Residential Construction -New Commercial Construction -Medical Gas Installation and Repair