Great experience overall! Both drivers were prompt, professional, courteous and personable. We will…read moredefinitely use Kingdom Car Service again! Highly recommend.

We had a wonderful experience with Kingdom Car Service. From the moment we called to request a…read morequote to the final drop off on the day of my daughter's wedding, Kingdom was great! we highly recommend this company for any event you might have!

Everything from calling to inquire about a ride to the drop off was great! I called two hours…read morebefore I wanted to be picked up and Ray was super attentive and professional and just all around lovely. He made sure we had a ride from MCO to Cocoa beach and even picked us up in a more convenient spot for us which was not their usual pick up spot. I am so glad I went with this company. Seems small and more trustworthy. Our driver Angel was absolutely amazing from the get go. He was super friendly and easy to talk to and I felt like I could talk to him all day! He's a family man and seemed to actually want to give great advice for my family to have a safe and fun vacation. I highly recommend this business! So good! Thanks to the entire team!

We needed a shuttle from Port Canaveral to Orlando International Airport (MCO), and didn't want to…read moredisembark and have to worry about transportation, or if they would show up! I called Ray and found he was very professional, polite and responsive. After I booked with him on the phone, I received an email confirmation. I called him a week prior to our trip with my payment info, and again, received a receipt via email. On the day we disembarked, Ray showed up right on time. His van was very clean, and I appreciated that he didn't manhandle our luggage! We were dropped off right in front of the doors for WestJet - bonus! Ray offers transportation from Port Canaveral, Cocoa Beach, MCO, Sanford International Airport (SFB), as well as private car services. I would not hesitate to call Ray again the next time we are in Orlando!

We booked an 8-person limousine for my sister's birthday celebration. Our limo arrived right on…read moretime and our professional and courteous driver, Sydney, was great! The limo was prefect, it was stocked with water, mixers and ice as well as stemware. It was even decorated inside for her birthday. My sister was absolutely surprised by the limo and couldn't stop talking about it! It was the highlight of the night! We traveled an hour to our destination in comfort and after our dinner show Sydney and our awesome ride were waiting for us right where he said they'd be. It was such a treat to be able to ride in comfort without worry. From start to finish a great company to rely on. We were very please with their service and product and would book again!

Fantastic!! Took the party bus from Orlando to Tampa for a concert on Valentine's Day. Bus was so…read moreclean, very well stocked. Great rate! Will definitely use again when we're in town! Thank you!

We arrived on time but had to wait for our luggage. Joes taxi kept circling until we were actually…read moreoutside so we only waited a couple of minutes. He helped with our luggage and provided bottles of cold water for us. We told him we would probably not be doing the main things here and wanted something out of the norm. He chatted with us about different things to do and see all the way to our hotel. He was polite and courteous and helpful. A stress-free ride to the hotel.

Travelled to Universal during spring break. He was on time and helped us with our luggage. Being…read moreour first trip to Florida, he took us past a couple interesting spots on our way and even made a stop so we could take pictures with some gators. Zero complaints, and will be using him again for an upcoming trip this week.

Excellent service and makes travel so much easier! The drivers are professional and helpful.read more

We booked OMR for our recent Disney vacation and was deeply disappointed with the result. With OMR,…read morethe driver is supposed to meet you at baggage claim, assist you, and escort you to your vehicle. Our driver texted us when we arrived to let us know he was on site. We let him know we were at baggage claim and he asked us to take an elevator and come down stairs. Then he directed us to meet him outside. None of the services expressed were received. We paid $135 (plus gave the customary $25 tip) when I could have just gotten Uber Black. I emailed OMR and was told that I indeed did not receive the services that they had spoken to their driver about the expectation of the company. They did not offer any sort of refund. In a reply, I explained that I thought a fair resolution to this issue would be a partial refund. As the driver did get us to our hotel, I would not expect a full refund, but we also did not get the services we paid for so a partial refund seemed logical. After 2 weeks I finally heard back from OMR and was told I could have a $25 credit on our next booking, should we return to Orlando. I will not be utilizing this company again, as they clearly do not care about their customers, even when they admit to not providing the promised services. Really disappointing.

We used Greyson for 3 trips in a week. Our first trip, Orlando Airport to Disney, our driver was…read moredistracted from start to end. I still don't know his name because he never texted prior or even told us. He was on his phone, we had to ask him to assist with the luggage and he was not super personable. He kept us safe and got us where we needed but we had much great expectations as the cost was much higher than an uber. Our second tip, Disney to Port Canaveral and then third trip Port to Orlando was much, much better. They were both excellent and we enjoyed them very much. Neuma and Shipu were both excellent and we would request them again. They checked in before and even after which was so appreciated. They're 5 stars but not our first guy, he was a 2.

We decided to take a trip to Florida and time was tight so instead of an Uber we decided to order a…read morecar through Grayson. Two people, no luggage, flight information given ahead of time, and our flight was on-time. The driver texted once to say to let us know when we were in the tram at MCO. We texted him as the tram pulled up. We arrived at the baggage area (no bags but that's where we were instructed to meet) and our driver was nowhere to be found. We texted multiple times, waited and still nothing. Other car service drivers were waiting for their riders at the bottom of the escalator. I finally had to call him and ask where he was. I told him we were waiting at the bottom of the escalator near baggage claim 12. He said he'd be pulling up in a just a moment so we went outside to wait under the 12. We waited outside and 5 more minutes passed without contact. I called him again and he came outside from behind us. He then made excuses about the weather, "being diverted to the red lot" and not knowing if our flight would be delayed due to weather...he had our flight information. He took us back inside and down an elevator to an underground area for where he parked (close to the elevator) and we found that we were riding in a black cargo van. Yes, a Mercedes cargo van, but not a town car as ordered. The driver was perfectly polite, got us there safely, and tried to make small talk about the weather and the area. The issue is that we paid 2-3 times as much (plus. 25% tip) as compared to an Uber to have the driver waiting for us with our name on a placard. Instead, we had to do the lifting on communication and finding him. He had one job outside of driving point A to B for us and that was to be there at the bottom of the escalator waiving a sign with our name on it. The 2 Stars are for the safety and the ride. The lack of the other 3 is for zero communication, being late, and for making us have to search the area to find him. I would not book with Grayson again. Uber Black is the way to go for a better price.

No one showed up for our 5 AM pick up to take us to the airport. We had to call them at 5am and…read morethey claimed that 'we' had called to cancel. Only my husband knew about the reservation and who it was with. He definitely did not call. They flat out LIED to us! They obviously didn't have anybody to pick us up and they didn't want to look bad. Nobody was coming to pick us up for our trip. Do not rely on this company to get you to the airport. You will miss your flight! HORRIBLE!

Used Executive for both airport pick up and drop off during the Disney trip. Their drivers were…read moregreat. Always on time, very friendly and safe. Cars were very clean and comfortable. Both drivers professional and friendly without being overly chatty. Would definitely use them again if back in Orlando.

Great service The vehicle was very classy with lots of room…read moreit was a SUV that was very comfortable. Clean. Both drivers were excellent and very professional. They were on time for both trips back and forth from restaurant, we enjoyed our transportation and recommend highly prices lower than others.