I called and spoke with Billy he was very professional and help got me a wash machine and dryer for…read morethe lowest you can't beat that I will be returning.

Purchased an older set of washer and dryer. Washer had a couple undiagnosed problems. They (without…read morehesitation) swapped the washer out for a machine that was clean and functioning properly. Was not sure what to expect but am pleased with the end result. Lastly the woman in store was entertaining to talk to.

Worst Technician ever encountered in my life, I had a drier that was not blowing and their idiot…read moretech came over and said it was working, and the problem was my outside vents were blocked, , no class their place at garfield looks like an eyesore and a junk yard. You cannot get more low class . The tech send was either lying or incompentant and just did not want to do the job , because the Next day I hired Andy s Appliances who replaced the blower wheel and got air blowing through the unit. It is true that I was not charged for a service visit by Todds lazy tech, but I had to waste my time dealing with that twit.

I run a rental company and Take all my washers and dryers there to be repaired and they haven't let…read moreme down once yet.

My wife and I purchased a new LG Refrigerator and Maytag dishwasher from Schaefer's Lincoln…read more Melanie Vestecka was our expert salesperson who guided us on the selection. She was exceptional in helping us select a new refrigerator and dishwasher. The dishwasher was installed flawlessly by Mark from Schafer's. Marquis and Kobe from College Hunks delivered the Refrigerator. Their attention to detail on the removal of the old, recording all info from the new and fast professional service was appreciated.

Sales rep Melanie was very helpful when purchasing a gas stove over the phone. I didn't have time…read moreto come in and look over appliances. I needed a new one for a rental. After installation, one burner did not work. I contacted Melanie, it was agreed upon that if it needed parts, I would have the option of replacing it with a new one. After a technician came out, it was replaced with a new one which was installed the next day. Two things stood out prompting the 4 stars - the installation was done by a third party which surprised me since they emphasize local personal services. - when the stove had the problem, It seems that all the departments work independently. It was frustrating to repeat the situation always being transferred from department to another. But overall I appreciate the work Cecilia did coordinating the replacement of the stove.

I've always enjoyed shopping there. I've bought several things from them. My last purchase was a…read moretable. It was heavy and they did not have enough people to load it so they asked me to help lift it. Once in the truck it was lifted to get it further in and they pushed too far and put not only the table but my hand as well through the back glass of my truck. Then refused to pay for the back window. It took several days to get a response from the owner and I had to go back and forth with him over it. Even said to watch the camera to see what happened. Conveniently the camera doesn't show where we were... there was a camera right by my truck. If he'd have actually watched it he would see his guys breaking my window. He finally agreed to pay $200 of the $1000 it cost me to replace the window and said he shouldn't Eben do that. I will no longer be shopping there for anythingif you plan on buying anything there just know that their policy is that they are not responsible for damage to your property even if they clearly broke sonething.

They sold an appliance to me and would not fix the work needed .my contact was within 30 days. Go…read moreelse where they don't care.

Maytag owner for 43 years and it went out. I bought a whirlpool dryer in Jan. It started to show…read morewear, paint wearing off and taking three load cycles to dry. I called, and customer service said,"that it was a manufacturing problem and not a customer service problem. "They did come out, said that the dryer duct needed cleaning and to use a de-creaser because I had a Chapstick falling out of my pocket." NO one leaves things in their pockets or uses Chapstick. It's been seven months, and it looks even worse than when I first had it and will continue to go downhill. I did get the dryer duct cleaned out, and it still takes two cycles to dry. The worst place for customer service. I'm calling the BBB again. I will never shop there ever.

We had an installation problem that they wouldn't cover and I see by the reviews below, it's not…read moreuncommon. 10-23-25 I just received a phone call from Schaefer's. We've both learned something from this situation and they are covering my repair bill. I'm glad that they called, I love their sales staff and I will keep using their store. Thank you, Schaefer's.

Home Depot always has everything you need, unfortunately this location has very poor service, it's…read moreimpossible to find any help, employees alway have their head down and trying to avoid every customer, you finally stop someone and get the same reply "sorry not my department" they call for the expert in the department only to find out they know nothing either, no help just reading the box and giving a guess.

I stopped to pick up a special order tonight. There were two people at the service desk. One was…read morehelping another customer while the second just stood there and watched. Lazy. The one helping the other customer was the department supervisor. Hard to believe she just let the other girl stand there and do nothing until I said something. Won't be back here

Loved the service that my husband and I got from Earnie's Mattress. We purchased a mattress and…read morebed and and it was delivered as promised. We got a great value in price and quality. We are very appreciative.

Buying a mattress at Ernie's Mattress 1st on Yankee Hill in Lincoln is one of the best purchases I…read morehave ever made. After a short break in period my sleep has improved amazingly! I am so comfortable on my bed now and I just love it. Lee was as much a mattress advisor as a salesman and I couldn't be happier. I have the best mattress of my life and I did not have to buy a high-end item, it's just a good item from a proven manufacturer and I went with it on the great advise I got purchasing at Ernie's.

Greg replied promptly to my text, was flexible about scheduling, and went over to my aunt's the…read morenext day to check out their busted fridge. Advised me it was not worth repairing, and wouldn't charge me for the house call. As my aunt is elderly and not able to do much, and I'm out of state, his responsiveness really really helped her out!

Greg was very prompt and helpful! He's very knowledgeable and affordable as well. He got my old…read moredryer fixed and running like new! Thank you, Greg!

With no prior relationship, I called this company for a repair to my dishwasher and Tony…read moreimmediately diagnosed the problem over the phone as a switch that was bumped into off position. He talked me through turning it back on and saved me a service call. Tony demonstrated the highest ethical approach to serving me and I will ALWAYS call him first for any future appliance repairs and will refer him to all of my friends in need of repairs. Thank-you, Tony!

There are quite a few choices for appliance repair in Lincoln... But I will pick Mike every time…read more Since I have moved to Lincoln I have called him for the things I couldn't handle myself. each time... on time.... fast... done right..and inexpensive. (better service and prices than some other companies I used when I lived outside of Lincoln)

Showed up on time, with the correct parts Explained the…read moreissue, put up with me asking all kinds of questions while he did his work and finished in about an hour. Was a fair price for the work and part involved Will use them again for other appliances

Nick was thorough and very knowledgeable. My problem was solved in minutes! I was charged exactly…read moreas I'd been told, with any additional costs spelled out by Nick.