well, I lived in 5 countries, I am a US Citizen and I have never ever in my life been asked to leave a place... THEY MANAGED TO DO IT... RUDELY AND SO DISCRIMINATORY... I came in and as I really needed to pee, I went to the counter and asked for the keys to the bathroom, the young dark hair cheek, replied to me blently and looking at me with her drugged eyes: "ONLY FOR CUSTOMERS''' not even Hi! How are you? or Can I help you"! I replied with my strong accent: "I AM A CLIENT"... and she gave me the keys ... I returned and ordered to the other blond lady with a poney tail, she could not get my strong accent (but I have 2 BA/s ... )... I repeated kindly 3 times: " I WOULD LIKE A ROOIBOS"... she still didn't get it... then I spelt it for her... she still didn't get it and an older customer there said to the apparently manager LIZ: "its a trademark, Roibos"... she said: "we don;t have that"... and did not offer anything else and went back to the flirty conversation she was having with the other guy.... in between a buddy of mine came in and helped to make feel better just by chatting with him.. He left and then I went back to order a tea... the manager offered different option when I asked her" : do you have anything like a roobois tea..."... and a sweet short black hair lady tried to help me but she was at the end of her shift. I then order a white tea (that had rooibos in it! lol).... they really know their products in this place! lol!... I went to a table, plugged my phone and checked my emails for business as I am an Independent Contractor. Then I felt so badly welcome in this supposely EUROPEAN vibe cafe (my godfather is Italian....)... (he will probably by now feel someone is walking on his grave... Anyhow, I used my phone and wrote on their 3rd post with their employee xmas party picture: "TO the lady team, could you please take better care of a lady customer even if you don't know her".... I then went back to my own business.... Suddenly the Manager came to my table with a sweet bitchy voice and said this to me: "MY MANAGER JUST CALLED AND APOLOGIZE, HERE IS YOUR 3 DOLLARS REFUND FOR YOUR TEA AND I AM ASKING YOU TO LEAVE AS YOU MADE CRY ONE OF OUR EMPLOYEE" ... bELIEVE me at that point I felt I was in a Twilight Zone... I was shacking inside and starting to get all red as I never have been so humiliated in my life!.... I replied to her: "SHE DID MAKE ME CRY INSIDE BUT I DID NOT SAY ANYTHING"... then Liz looked at me and said: 'YOU HAVE TO LEAVE NOW"... I was in shock... she repeated the same thing.... after the 3rd time she said this to me, I looked at her and said: "If you don't stop, I am going to call the police", the manager replied: "IT'S ME THAT WILL CALL THE POLICE"... at that point I just wanted to leave and that she would have enough manner to let me grab my iphone that was plugged, my jacket, my agenda and notebook at the table as I did not want to leave without my personal belongings. She was still pressurizing me and saying to me repeatedly: 'YOU HAVE TO LEAVE NOW"... and then looked a her and said to her in a firm ton: 'JUST GIVE ME A SECOND, AND I WILL LEAVE, OK!" She then left.... she had put the 3 dollars on the table... I felt so helpless and humiliated, I just looked at the dollars and threw them on the floor with a movement of sadness. (my way to say, I will certainly not accept your 3 dollars after how you are treated me so wrongly and badly)..... to make the story short!... then a guy that was there the all time, short, with a face that showned he had a lot of acne when he was younger and petit dark mean eyes, picked the dollars and came to my table. He then came closer to me and said: 'YOU HAVE TO LEAVE THE PREMISCES NOW" at that point I felt so threatened and helpless that I called my husband for support and advice.... while i was talking to my husband on the phone, the guy was just talking over me and saying repeatedly and meanly: 'YOU HAVE TO LEAVE NOW'... I said to my husband: "LOVY, PLEASE COME GET ME, (i was trying to keep it together but shacking inside and wanting to cry so bad)... my husband just said to me as he could hear the guy" love, just leave, i call you right back".... at that point i hang up and look at the guy and said to him: "ARE YOU THE MANAGER?"... He denied replying to my question. Then i said to him calmly" I AM A US CITIZEN AND I KNOW MY RIGHTS, GIVE ME A SECOND". I packed up my bag and left by the back door as I parked my car there and went to UPS prior to trying to order a tea at this STUPID, VILE place. Once in my car, I spoke to my husband that was calling me back and had to stay in my car for a while before being able to drive safe as I was so shaken and hurt. I saw another friend of the manager a guy with glasses and middle eastern american type that was i guess checking where I was going.... SO TO CONCLUDE THIS HORRIBLE STORY THAT I HAVE TO SHARE, I REPORTED THIS BUSINESS TO THE BETTER BUSINESS BUREAU. JE SUIS CHARLIE! SORRY! MERRY XMAS! JOYEUX NOEL! read more