So humble and comforting! I was skeptical at first being that it is located in Masonville Mall (not the food court - stand alone location in new part of the mall) but having gone a few times now I have to say it has become one of my favourite places to grab a quick lunch and coffee. The atmosphere is bright and inviting, comfortable chairs and tables (it can get quite crammed if it's busy), the staff is always wonderful in my experience, and the food is always so fresh and delicious. To top it off they have an abundance of drink options as well as pastries for any sweet cravings. I recommend the Aroma Special salad! read more

Horrible over priced coffee, even worse service! I needed just a regular (read: not fancy) coffee while waiting fir my daughter to finish work to go shopping in Masonville Mall. I had heard decent things about this place (other than the high prices for mediocre coffee/beverages). I just wanted a dark roast, so asked for a medium (16oz) coffee - the darked roast they had on tap. I got my coffee and sat drinking it until my daughter joined me. I watched a man sitting at the table next to me complain about his sandwich (looked like turkey and lettuce and tomato on homemade, thick bread. It was mostly bread, and he was complaining aboutbthat as well as how they used a few pieces of romaine for lettuce to bulk it up. However it was all romaine spine which is nit nice on a sandwich. I felt bad for the guy. My daughter showed up amd I was finishing my coffee which was in a paper to-go cup in case I needed to take it with me. I went to take about my third last sip and almost spit it out all over the table as my mouth filled with coarse coffee grounds. I am not talking about one or two. I am talking about a mouthful. I took my cup to the counter and waited for 3 minutes for the 2 girls behind the counter to finish their chat nefore acknowledging me. I asked to speak to a manager. Anoyher plain clothed young woman sitting at the coffee counter came over and said the manager was busy (I could see the manager in their office with thwir door open and a friend at the door chit chatting...they were busy personally, not professionally. Whatever. I showed this girl my teeth which were filled with grounds and the cup and said I wanted a refund so I could buy a bottle of water to rinse my mouth out. She was all defensive with no apology...just said "someone probably put the filter in wrong". That may well have been true. But I said that an apology and a refund woukd be approproate. And again, she defensively said "I have apologized to you over and over" in a really loud voice that did not warrant the manager to bother with us still, and the girl behind the counter thumped the money on the counter and they BOTH turned their back to me. Super horrible coffee and experience. I wouldn't waste my time on this place. There are at least 3 other coffee options in the mall. read more

Stopped in for an early light lunch, was not overly busy but we waited a bit for our lunch. Goat cheese & fig crescent sandwich was very tasty but light on cheese. The chicken quinoa soup was very odd, looked more like porridge and light on shredded chicken. The bread for the soup when I finally got up to go get it myself was thick cut and 3/4 stale. I then returned to the counter for a fresh slice, it was only 15% stale, not crusty but rather stale like had been sitting out for hours. The coffee were just regular and tasted fine but not overly hot. I doubt I will be troubled to return again there are too many other options that are more reliable. read more

Aroma Coffee - Goat cheese & fig sandwich - Cafes Near Me - London, Ontario

After a few visits to this mall based cafe I have to say that it has really endeared itself onto my list of places I would go out of my way to eat or drink at. The choice and quality has been bang on with every visit and each time I go, I see something else I want to come back and try. The soups, salads, sandwiches and pastries have all been rather good as have the hot beverages I have tried thus far. Whilst some may eschew the chain store locations that seem to primarily populate the mall locations, I say give this one a try. read more

What a dissapointment! My wife and I were hungry, and because it was such a hot day, we decided 2 eat light, we both agreed on Aroma, We ordered 2 half sandwiches with a pop and a coffee. $17.and change later, which I paid by debit, we sat down and were told they would call out our name when order is ready. They gve me my coffee right away, and we sat down and waited 4 our order, and sat, andsat,and sat, after 25 min. I asked my wife 2 c what's up, she seemed quite frustrated at the response she received, that there are a lot of peoples orders before us, hw much longr we would have 2 wait, not sure. I told my wife I wanted 2 leave and asked 4 a refund, till the girl on front counter figured out how much we owed, took a while, and after that, could not get the debit machine 2 credit us, so we asked 4 cash, no problem, then a customer said 2 me, I don't mean 2 but in, but I should give them some slack, because they have problems in the kitchen, I replied that's not my problem, I shouldn't mhave 2 wait 4 a half hour 4 a simple order, if they would have been upfront with us, and said we are experiencing some problems, and it will be a longer than usual wait, I could have dealt with that and make the decision 2 go ahead with our order, or decline... We will never go back 2 this eating establishment... 2 bad hard 2 find an enjoyable place 2 enjoy a meal and unwind these days... read more