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    Armina Stone

    1.7 (72 reviews)
    Open 8:00 am - 6:00 pm

    Services - Armina Stone

    Countertop removal

    Armina Stone Photos

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    A Frustrating Experience from Start to (almost) Finish We selected Armina Stone through our contractor, who had an existing account with them. This was our first experience working with Armina, and unfortunately, it was a disappointing one from start to finish. We have felt misdirected, unimportant, and completely ignored throughout the process. This is our Armina experience. Planning Issues: We selected a granite slab on February 12 and waited for Armina to schedule the measure. The first appointment was set for March 24th but was missed when their team went to the wrong location. It was rescheduled for April 11, but that date was also missed. On April 18, we were informed that the stone we had chosen was mislabeled--it was marble, not granite. After discussions with our sales rep, Taylor, we reached a resolution and had our site measured on April 21. Scheduling Issues: On April 25th we approved the Armina layout design with images. However, we noticed Armina's final drawing reflected 14 square feet less than originally quoted--an overcharge of roughly $1,400. We had to dispute this with our credit card company to get it refunded. Then, in the afternoon of our scheduled install on April 28, we were informed the stone had been damaged and would need to be recut. The installation was pushed to May 6, and then again delayed to May 13--eventually taking place on Saturday, May 10 only after we expressed frustration. Execution Issues: The completed installation showed a seam where the grain direction was reversed--contrary to what we had approved--and the seam itself was poorly done and visibly discolored. A back insert behind an appliance was also cut too small, preventing us from fully opening our grill hood. Resolution Issues: Armina scheduled a replacement piece for May 21, then canceled due to weather. It was rescheduled for May 30. While the piece was replaced that day, it was still too small to resolve the problem, the hood still hit against our bar top when opening. Our contractor repeatedly tried to reach the project manager, Tim, with no success. Tim eventually said he would visit our home the following week, but as of June 6, we've heard nothing further. This experience has been riddled with miscommunication, delays, quality issues, and lack of follow-up. We cannot recommend Armina Stone based on our experience. From planning and scheduling to execution and resolution, they have fallen short at every stage.

    Scraped the wall

    DO NOT USE THIS COMPANY! I actually purchased through Home Depot so be careful you can get stuck with them. They damaged my walls then instead of offering any kind of compensation, called it incidental damage! I will attach pictures... you can be the judge. Worked with Jordan T. and he had a chip on his shoulder from the moment of our first word. Was I mean? Yes. Did they deserve it? Also, yes. STAY AWAY!

    Garbage work

    We bought quartz from Armina through Home Depot, which apparently they don't like even though they choose to use them as a vendor. When being installed, the installers opened my screen door so hard they ripped it out of the frame. There was one seam in the counter, even though it could have been one piece. There are 3 veins running in a straight line through the seam and all 3 are about 1 inch off from each other. This was a mistake on the cutting, as the person lining it up clearly misaligned it. When I called about it, Armina took 2 days to deliberate what to do, as they clearly knew it was their fault, and then decided to tell me that because i didnt pay extra for a 2D drawing that I had to live with their mistake. Never using this money grubbing garbage company again.

    Very happy with the stone we bought for our kitchen counter and back splash. Very unhappy with the crack behind the faucet. They call it a fissure. Customer service not helpful. They like to use "industry standard" often. Was told they would make the seam we had to get meld nicely to the rest of the counter by having a staff member paint and use his expert artistry. Never happened. Expected more with the price we paid.

    The granite that came on the left and what we picked on the right.

    We were sent by Tri County Kitchens to choose our granite countertop. Jake waited on us. He was willing to give us all the time we wanted to look, look again, narrow our choices, and finally pick. He told us to take pictures of the slab and its tag. They came out and measured after our kitchen was installed. A week after measuring, the countertops were installed, which was a great turnaround The installers were efficient, and the tops fit perfectly. My husband and I questioned ourselves if it was the granite we picked as the one we picked had some blue and pink in it. When questioned , we were told that the name of what we picked and the name on this were different, but the same granite goes by different names, so it was the same. Why take pictures of the stone and the tag with the name if it goes by different names? I'm still not sure if it is what we picked.

    Another side profile of the crack.

    Used Armina Stone through Ikea and ran into many issues I'll list here: 1. Installation of our quartz countertop was delayed due to a system payment issue with Ceasar Stone which ended up with the slabs for the counter top not delivered in time. 2. The installation date was pushed back once again since they broke the countertop while cutting it at their facility. 3. The installation of the countertop resulted in cracks and gaps due to bad templating. 4. The sink was meant to be an undermount but the incorrect hole was cut forcing us to go with a drop in. 5. Customer service is extremely unhelpful and does not have the power to resolve any of your issues. 6. It is difficult to interact and relay the necessary information to the on site installers and templaters since they are not very proficient in speaking English. Although it is convenient to purchase countertops from a one stop shop, it is best to get a professional to do this. Look elsewhere besides Armina Stone.

    Anonymously A.

    On top of the inferior product they delivered and installed - in which we were told "that's just the way it looks", the installer failed to properly connect the countertop to the dishwasher, which has caused damage to our brand new dishwasher. I couldn't be MORE UNDERWHELMED by a company.

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    Horrible customer service. Poor follow up and poorly installed kitchen counters. I would suggest going using someone else.

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    Page 1 of 2

    Ask the Community - Armina Stone

    Review Highlights - Armina Stone

    With the help of the staff, was able to select a Quartz that was the perfect style for my kitchen.

    Mentioned in 9 reviews

    Read more highlights

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    Horrible service.... very disappointing as we have shopped here for many years for our restaurant…read more We needed an item so we called last week to order. Paid for it via phone. Called yesterday to see where it was. They had no idea when it would be in and had no idea how to track it. Um ok. So we told them we needed other items and would be coming today to shop. We planned our day around going. Arrived today and met with a sign that we cannot go in. This information should have been told to us yesterday when WE TOLD THEM we were coming. We need to see what we are buying. So we called from our car to see where this item was we ordered a week ago and asked about yesterday. Now we are told that the manufacturer will not ship without prepayment and they had to get a credit card from an employee to do this. WHAT IS GOING ON? So this was not told to us yesterday ... apparently they sat on the order with our prepayment for almost a week. And we still had to ask again. No one called us to let us know. Now off to restaurant depot to get what we needed and ordered our item from another supplier. Complete waste of time to deal with them. If you like wasting your time and overspending , feel free to shop there. Consider yourself warned. Edit for Angelo's response - I completely understand covid guidelines. The point was that we should have been told that yesterday when we said we were coming out. In addition, the debacle with the item we needed was handled poorly.

    Great family owned business. Friendly helpful people, reasonable prices with quality products…read more Has supplies for the house, and restaurants alike. Great for DIY weddings, large or small parties. You should check them out.

    Armina Stone - buildingsupplies - Updated August 2026

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