We rescue abandoned (often ill) felines. Their first car ride is always to Safe Harbor; we could…read morenot do what we do if Safe Harbor were not so fair in their pricing and excellent at what they do. You will do well to call and make an appointment instead of going in as a walk-in. Check their website. It is more efficient for both you and them. Dr. Gina is very meticulous and compassionate. I wish I could show you a picture of an emaciated, sick, half-blind, frightened and lost male cat with ribs and backbone showing...and another picture of what he looks like a few weeks later. He is healing and getting lots of love with wonderful medical care. Thank you everyone at Safe Harbor.

I have been bringing my dog since she was a puppy to this office. She had seizures when she was 6…read moremonths old, and after that happened, they were too busy to see her before the weekend. Fast forward, she is now 5 years old, and she had seizures over the weekend. I had taken her to the emergency vet on Sunday and called their office first thing Monday morning- they couldn't see her until Tuesday. We went Tuesday and was advised to stop medicine from the er doc. I was told "she should be back to her normal self" by Thursday- without any real evaluation or anything. I was told if she had another episode she would need to start seizure meds immediately.The next day, she had another episode , I called to get an appointment and was told it wouldn't be until 2 days later. Instead, I took her to the er vet again- where she spent the night and was referred to a specialist immediately. I almost lost her on Thursday , instead of her being "back to herself". Additionally, she was diagnosed with Addisons disease and it wasn't epilepsy or brain related at all. The lack of urgency , care or thoroughness -- I will never take my dog back and will always refer against this office.

I brought my 13-year-old beagle to Animal Hospital of Pensacola after her coughing suddenly…read moreworsened into heavy panting and uncontrollable coughing. Given her age and history of a collapsed trachea, I was extremely concerned and called to ask if she could be seen sooner than her scheduled 3:30 PM appointment. I was told to bring her in immediately as an emergency and was given instructions to park in the back so they could bring her in separately. We arrived at 12:37 PM. A staff member came out, reviewed videos of her breathing, and asked me to send them to the office. Shortly after, I was told they wanted to begin with X-rays, which I agreed to. My dog was taken inside around 12:50 PM. From that point on, communication was extremely poor. By 1:54 PM, after hearing nothing, I reached out for an update. At 2:02 PM, I was told the technician had gone to lunch and that I would hear something in about 30 minutes. The only information provided was that my dog was "stable in a crate." No explanation of her condition, no reassurance beyond that. At 2:25 PM, I was finally told her X-rays were clear and that we were waiting for a room. I requested my dog be brought back to me while we waited, which they did. At 3:03 PM, I called again for a status update and was then told that since her original appointment time was 3:30 PM, we would have to wait until then to see the doctor--even though I had been told to come in early for an emergency visit. This was the first time anyone clearly explained that she was not being treated as an emergency. Had this been communicated earlier, I would have gladly paid for the X-rays and returned at the scheduled time. Instead, I sat in the parking lot for over 2.5 hours with little to no information about my senior dog's condition. We were not called back until 3:50 PM. To be fair, the veterinarian, Diana Heath, was thorough when reviewing the X-rays, which I appreciated. However, when I expressed concerns about the lack of communication and how stressful the situation had been, the response felt dismissive and lacked empathy. The issue here was not the wait--it was the complete lack of communication and transparency during a very stressful situation. When a pet owner hands over a senior dog in respiratory distress, basic updates and reassurance should be the standard. Based on this experience, I will not be returning and will be seeking care elsewhere.

EMERGENCY TREATMENT! We took our 15 year old mini dachshund…read moreto Pensacola Animal Hospital on Sunday, November 9th. We are camping at Gulf State Park Alabama and he got a sand spur stuck under the back of his tongue while trying to get it out of his paw. He is old and very sensitive and will not let me take them out. He stopped eating and drinking and we were concerned he would become dehydrated so we called local vets and they suggested PSA as they were open on a Sunday. I called Sunday morning and they got us in an hour after I called. Upon arrival, we were immediately greeted by the staff and checked in. We did have to wait a few minutes past our appointment time, but they were evidently busy and when they took us back they apologized for the wait. The vet technician that initially took Simon's information when we were in the exam room was very kind and I told her my dog was not tolerant of vets and we usually had to put a cone on him. She informed me that Dr. Hinton was very good with all animals even testy ones but brought a cone in just in case we needed it. When Dr. K. Hinton came in with the vet tech a few minutes later he and she both got down on the floor to make Simon feel comfortable he was able to examine him sitting on the floor but when he tried to get into his mouth, Simon turned nasty. We did not have to put a cone on Simon, and it was probably a more thorough evaluation than Simon has had at any vet in many years. They ended up taking him in the back and giving him sedation to be able to take the sandspur out which was embedded under his tongue. They gave us some antibiotics and told me I should use the pain medication I had on us in case he needed it. The whole visit including the medication was $165 which we thought was a deal considering the emergency of the situation, the last minute appointment and the kindness of the entire staff in addition to the medication a very thorough report was written regarding Simon, including a heart murmur that the doctor heard. The clinic called us a day or two later to check on Simon, which was very kind and professional. If we were permanent residence in this area, we would definitely return to Pensacola animal Hospital. I would highly recommend them to anyone requiring animal services.

Great vet! Very thorough and honest. Recommend for all your furry children…read more Close to home helps too!

We switched from Davis Animal Hospital to Pine Meadows after one of our dogs had to be euthanized…read moreat four years old and I felt they had done a poor job with her care. Switched with my new dog to PMVC and was immediately dissatisfied with the level of personal care. I just got a very impersonal vibe from everyone starting at the front desk. When my dog came up with a skin issue and I called to make an appointment on a Wednesday and they told me they had no appointments until the following Tuesday - but I could either drop her off in the morning and they would try to work her in between patients - OR I could pay an EMERGENCY FEE for an actual appointment. That was the final straw. I called Chemstrand and was able to get her in right away. We had just acquired two senior dogs from a neighbor and they went to Chemstrand, so we have all four of them there now. Pine Meadows and Davis are both more than likely now owned by some private equity firm, since they both built big fancy new facilities in the past couple of years and started being all about the money. Chemstrand is privately owned and very compassionate. This is happening every where. Support your privately owned vets!!!! The others are owned by Big Pharma and are all about the vaccines and drugs.

We have boarded our two dogs here for the last six years on a regular basis. We leave for out of…read morethe country visits for about 10 days. Our dogs love it! They run right in and always are happy to come back. We have always had the best of care regardless of how many medications they needed to be given. We are so grateful to have Coastal Pet Resort to bring our dogs to and know they will be well cared for!

Horrible. Horrible. Horrible. Read these 1 star reviews and believe them. I dropped my cats off and…read morewhen I walked back, the overwhelming smell of ammonia, pee, poop, etc was HORRIBLE. Then, the cages looked like a jail. It was gross, and just had a bad vibe, but I couldn't change plans so I just had to leave them. When I got back to get them they were BOTH sick. So, I called the owner seeing if He would compensate me for having to take them to the vet. Not only did He argue with me the entire time, but He was very aggressive, demeaning, and rude. Basically blaming everything but himself for my sick cats. HATED IT. won't ever use them again.

I strongly do not recommend this facility. During my dog's stay, another dog became aggressive…read moretoward him - an incident for which there is video evidence. Despite having time to intervene, the staff failed to separate the dogs, resulting in my dog defending himself. I am now being held responsible for the other dog's veterinary bill, which is deeply unfair and unacceptable given the circumstances and poor supervision. In addition, my dog returned home with kennel cough, indicating inadequate health protocols. I urge fellow pet owners to consider alternative day camp & boarding options where animals are properly monitored and cared for. EDITED TO ADD: Be warned that the owner will use the signed waiver, release and indemnification to justify the fact that their staff does not monitor the dogs appropriately and, apparently, they don't need to. 2nd EDIT: After reading the owner's condescending response on Google, I feel compelled to clarify a few points. My dog reacted to another camper's aggressive behavior, and unfortunately, staff failed to intervene in time to prevent the altercation. I was later informed that the staff member present was formally written up due to their lack of action. It's also important to note that my dog was permitted to return to camp following the incident, and I continued to spend hundreds of dollars at this business--completely unaware that this situation was being held against me. This is bad business.

We've always felt special at Camp Bow Wow! They always seem to go the extra mile to keep our…read morecamper involved while we are traveling. Love having access to their camera system to see what he's doing every day. Love the "extras" - art projects, special meals, puppy "beer" at St. Patty's Day, photo opportunities.

They took great care of my 2 pups during December. They also were able to give one of my dogs…read moreBordetella when he arrived.

I try to withhold negative reviews as much as possible, but I really can't be silent on this one…read more We brought our pups here when our usual place closed down and were so sorry for it we feel it may have ruined our pups for all boarding now. When we arrived to drop them off, the staff wasn't friendly or inviting, which should have been our tell-all. Walking back to the kennel, it was dark, cold, uninviting, and sad. The worst part was picking them up. We arrived early, which gave us the true picture of their time there. They were so frantic to get out of there, they weren't happy to see us, but instead blazed past us for the front door like they were trying to escape. We've never seen them act this way. Despite having "outdoor access" their beds and blankets smelled so badly of pet waste we had to discard them, and they were having to lay in that filth and stink because they seemed to have had nowhere else to go. They also had never been given their toys or treats. The staff was as cold and unfriendly as when we left them, we should have run for our lives and never ever left our babies there. Expensive and horrible.

What a special place. Cindie has assembled an amazing team. Everyone there loves dogs! My pup loved…read moreher groom and she knew she looked good. Ha! Rachel their new groomer is so talented and made the whole experience a positive one. Prices are great and we got right in. We will definitely be back! See you soon!!!

My Springer has been going to Walks and Wags about a year now and loves going. she gets so excited…read morewhen we pull in the dri and can't wait to get out and play with her friends. Cindie, Larry, and all their staff are amazing and love your pet as if it were there own. I would highly recommend them and so glad I have found them.

I am "all over again" impressed with my poodle's grooming.. every time I go !! Excellent,…read morebeautiful job, never an all day affair ... dog is content.. I could not be happier with my experience here !! "Above" excellent job and care !!! I drive into the next county with no hesitation to have my sweet poochie groomed here !! Consistent grooms- beautiful, no nics.. no mishaps, not all day .. my sweet pooch and I both agree.. "top notch" !! Other grooms I've seen locally, do NOT compare ...

I enjoyed leaving my phone baby with the care of this team for a week though he's a bit finicky no…read morefault of theirs. They did their job I was able to to view every day his behavior, which is a spoiled little boy missing mommy thank you so much, and we will be visiting your site again for future states

Simply the best bird store in the panhandle area, maybe the whole gulf coast. I wouldn't go…read moreanywhere else. Rhonda and her staff are knowledgeable, friendly and helpful. You can't go wrong here.

My wife and I LOVE Rhonda's Aviary! We bring our lil guys Sampson, and Jazzy there to stay all the…read moretime, they always pay attention tour lol guys needs, when we pick them up the cages are always clean, they tell us lol stories about the the guys super happy fun time at birds summer camp. One of our guys is a rescue (a Caique) and I guess you could say he is a special needs bird. Rhonda and her staff take extra care to make him comfortable. This place has so many types of fresh bird food, thousands of unique bird toys, lots of truly exotic birds to chose from. There is no doubt that this business loves animals and we have seen nothing but care and love from them.

The married couple, Jerry & Honey, run the best boarding kennel in the local area. Reasonable…read moreprices, take very good care of our critters when we go out of town. They have 3 large fenced in grass areas where the dogs can run, play or just lounge around. They keep the kennels and grass areas very clean. Our animals get very treated very, plus they keep the 3 of them in a large kennel at night so they can remain together during their stay. Rain or shine, They're a wonderful and caring couple. We 'll keep bringing our animals they as long as they are still in business. Extremely happy we found them!!! Bob and Ruth Moers.

Our two babies, Jeb and Meeka LOVE Jerry and Honey! We tried a couple of other places and they…read moreboth couldn't wait to get out of them to the point of pure panic. We had to drag them back in when we returned....stress was written all over them. We knew we had found the right place when we came to Waggy Tails. By the second visit, on the way there they seem to know they were going to see their favorite extended "Family" and all their buddies. Jerry and Honey show them affection and attention when they are there and this makes them comfortable with their surroundings and their accommodations because they are right at home. My babies are social but when being boarded I prefer them to be separated from other dogs due to us being out of the area and you just never know how animals will react to each other in any situation and it's better to be safe than sorry. They accommodate our wishes and I truly believe our pets feel safer with their situation away from us and home with them like this, could be why they didn't feel comfortable at other kennels we took them to, the other kennels we took them to insisted on putting them with other dogs for playtime (even when asked not to) and I think even though they engaged with some, it was intimidating for them. The routine here definitely fits our pets personalities better. Our babies are still happy to see us when we come home, thank goodness. lol! But they also don't crawl out of the door in fear when leaving and they always are happy to come back. If you're looking for a place where you're pets will be as comfortable, safe and as happy as they can be away from home, this is it!