Would give it a 0 starts if possible. They raise the rent without notice. Paying almost $200 for a…read morechilled unit that was hotter than the outside units. When we complained the manager RICHARD could give two shits about it. Worst experience there. And there's bums roaming through the areas all the time!

From the owner: Storage Sense in Phoenix AZ offer self storage units near you to keep you organized. Whether during…read morea move or the latest organization project, our Phoenix self storage is the key. We have interior storage units and drive up self storage. Let us know what suits your self storage needs, and our storage experts will be happy to show you the solutions. Rent online today or stop by our office on North 43rd Avenue.

Elizabeth help me get into a unit was very nice and professional made me get into a perfect size at…read morea perfect price. Didn't hesitate to show me all the sizes that were available.

Deleted one star from my previous review For the owner or manager trying to gaslight me by saying…read morethat the lines on the pictures that I've provided are cracks in the cement blocks is just BS. They are mud tubes specifically from termites. Anyone looking at those pictures can blow them up and see that they are external to the wall (on top of the cinderblock ) and not a crack in the cinderblock. Besides, I actually crushed one of the mud tube lines and they were mud tubes. On top of that the two pieces of antique furniture that I had right up against that area is the only thing that got termites. They didn't come in with the furniture. The furniture was destroyed because of the termites that are in the facility. They came up through the openings in one of the other pictures at the base of the wall. And spread out from there. I ended up taking my furniture right to the dump because I didn't want to bring a termite infestation with me

I rented a small 5x5 unit here in February 2025 solely because it was advertised at $19 per month…read more Since then, the rate has been increased repeatedly in less than a year--from $19 to around $30, then $50, and now $70 per month. That is more than triple the original price in under a year. When I contacted management to raise concerns, I was told they can increase the rent however and whenever they want, and that if I don't like it my only option is to vacate the unit. That response is unreasonable, particularly given that customers cannot easily move their belongings on short notice--especially when living out of state. This pricing structure feels intentionally designed to lure customers in with a low introductory rate and then impose steep, frequent increases once their property is stored. I would not recommend this location to anyone who expects fair, transparent, or stable pricing. The BBB & Attorney General are currently investigating their practices.

I Received outstanding service from Victoria, when I went in not knowing exactly what I needed…read more Thank you

Reasonable trucking parking easy to pay and they give you codes to get in and out. Good place for…read moretruck parking.

Back in October 24 I made a reservation for truck parking at rush truck parking my card was charged…read moreand I was to receive my pw soon well never did had to go park some were else money refunded so on Oct 15 I started a monthly spot. Two days in I drove an engine bolt through my new drive tire the lot was a wrecking yard for 20 years I know of and they laid a few inches of crushed asphault over all the debris and as soon as I run it over it pops up I have buckets after a few months they started making up past due balance. So I canceled all my reoccurring rentals a few days later a new one was opened in my name my info but charged at a non standard amount the system u set it up on only charges for a month or week at 220 a month however the one they set up was to reoccur at 600 for one space so I told them I was leaving when I return if in fact anything is owed i will settle up as soon as I returned and a day later my stuff was towed and lastly when I went to pick up my vehicle it was at a rush auto dealer ship around the corner not even a tow yard it was hidden by other vehicles I will also add i was paid up until 1 31 25 so park at your own risk.

Great company, easy to work with. They are a great value and will work with your schedule.read more

NO-NO-NO; right off the bat this company is a no-go. Tried calling BOTH of their Mesa, AZ phone #s…read moreand met with immediate hangups from their line. Called numerous times; all hangups either intentional or they don't care to have calls to get customers. Sent an Email so the high school kids running this kiddieland may or may not respond. Called a Ventura,CA location's phone #; same result, all hangups. Called the UNITS Franchising Group in NC; one hangup then a voicemail; left a nasty message. A no-go non-starter; don't even have a working phone #. Big warning signs.