Bob out for a quote which he promptly provided. I had to reschedule 3 times due to the other…read moreconstruction being delayed. He was more than understanding. This was a big job and the tile has been down for 20 years being weathered by sun, rain and sprinkler runoff. Bob worked extremely hard to bring them back to life and they now look great in my new outdoor living space! Hire Bob, you won't be disappointed!

Left 2 messages never heard from them. Must have to much business never heard back from them in 2…read moreweeks now

Dwain was so kind and did a great job cleaning my tiles. He even gave me recommendations on steam…read moremops to buy to help keep my white tile clean. I will definitely be scheduling him again! He found an issue with our grout from the previous owners and told us right away and gave us tips on how to fix the grout and how he can help. Amazing service and care for his customers.

Dwain and his assistant cleaned a high quality area rug for us. I was so impressed by his…read moreattention to detail and our specific situation. They helped us install the rug in a new location which required extra effort. Beautiful job and extremely helpful folks!

Mitch was very knowledgeable and explained all my options and suggested what would be the best…read moreoptions. I am extremely pleased with all the workers that came to our home. Justin and Mike installed all the luxury vinyl floors and baseboards. I had carpet installed in two bathrooms and tile backsplash in the kitchen. It's gorgeous. I can't thank you enough. The pricing was very reasonable too. I highly recommend using Bram Flooring for all your Tile and flooring needs!!

Completed the job quickly. Did a great job. Did not waste material or use extra. Made helpful…read moresuggestions to keep the carpet looking good.

Rob saved my life. I did a remodel and the contractors scratched my travertine floors. Rob was…read moreable to remove all the scratches and make it look new again. I highly recommend Desert Tile and Grout for all your tile cleaning and restoring! He is reliable friendly and honest! My thanks to him and his team! Michelle

Absolutely top rate work. They've cleaned and regrouted our tiles twice now and were very happy…read morewith the work - highly recommend!

We could not be happier with the beautiful job that Crafted did on our home!…read moreWe had a very confusing, claustrophobic layout with several small rooms and a very tight, non functional kitchen with almost no storage. We have wanted to knock walls down for years to combine 4 small rooms and open the back wall to see the pool from the kitchen. From the very start of the project through completion, everyone involved was thorough and communicative. Mike was easy to reach and super flexible with constant modifications and changes on our part. I definitely could not say that I'm an "easy" client! He was patient with my own indecisiveness and willing to adapt in the moment, which I know is terribly inconvenient. Lewis is a rockstar! Such an incredibly hard worker and so attentive to detail. He had awesome suggestions along the way and was so creative to find ways to get the look and ideas that we were going for. Ryan with Design and Stone designed the most aesthetic and functional kitchen! The space we were working with was very limited and finicky. He was super accommodating to the things that I knew I wanted, even though not ideally practical, and worked around those things to give us so much functionality, optimize our space, and made it all so beautiful! Joel, our cabinet installer, was so fast but still thorough and specific. He asked my preferences on multiple details as he went to ensure I loved the final result. Steve's precision and detail with our light installation has been pointed out by everyone who's come to the house and he added several outlets to much needed locations in the kitchen as well as the front and back porch. I know there are many others I'm overlooking- Omar, "Coach", the entire plumbing team! Who took the time to teach me how things worked that they changed and moved and repaired old pipes and hose handles along the way .... Thank you Mike and your fantastic team for your hard work on our home, we're never leaving now! :) I have not yet decided on the backsplash and fireplace and will update after completion.

ZERO STARS - Mold Hazard, Forced Evacuation, $150K+ Damages…read more Crafted AZ Remodeling (Mike and Julie Abbate, ROC #199425) - Midtown Phoenix (June-Oct 2025). HEALTH HAZARD: Failed to remove Gyp-Crete underlayment after water leak (standard practice for 50+ years). Didn't replace flooring under refrigerator adjacent to leak epicenter. Guest bathroom "repair" cosmetic only - ignored actual water damage. Environmental testing: 115x normal airborne mold levels. Immediate evacuation required. Forced into 12-month alternative housing. WHAT THEY MESSED UP: Improper water remediation with resulting mold from guest bathroom leak. Insurance denied coverage for workmanship. Forced to pay for all repairs out of pocket. Flooring: 428% markup, cheap laminate without cork underlayment (creates echos). Recommended herringbone pattern for highly irregular space, looks terrible ( pattern used only for square/rectangular rooms). Master bathroom: defective tile work, installed broken shower column with absurd double rain shower configuration, large pendant rain shower on low ceiling and redundant shower controls. Requires accent wall removal/retiling with all new hardware. I redesigned entire shower myself in 15 minutes at design studio, Crafted did not even put in this much effort. Painted entire unit yellow without authorization while I was out of town, no samples provided. Charged for column plaster never performed (only "necessary" because they cut floors improperly). Double-billed for baseboard painting. Different subcontractors daily with poor supervision. Attempted to enter property without permission (after being told twice to stop work) in order to lock in substandard plumbing. Took paid materials when terminated for cause. Also left unit unlocked for a week while I was working out of town. REFUSES RECEIPTS: Attorney demand letter sent requesting receipts and documentation. 6+ weeks - zero response. Claims it is "not industry standard" to keep receipts for such projects. TOTAL DAMAGE: Mold remediation, kitchen/guest bath reconstruction, master bath corrections, repainting entire unit, 12 months alternative housing, moving expenses. Over $150,000 out of pocket to fix their work with one year of planned relocation. LEGAL ACTIONS: ROC complaint filed (inspection Feb 2026), Attorney General complaint filed, BBB complaint filed, preparing for lawsuit. Will update review once completed. Despite creating uninhabitable conditions, only response from Crafted is a demand for an additional $21,092. Other contractors confirmed 4+ units in my building were properly remediated from similar leaks. Crafted did not recognize Gyp-Crete underlayment despite removing all flooring (acts as sponge when wet). Photos/video: mold report showing 115x normal airborne spore levels, yellow paint, haphazard shower install, broken shower column. I would appreciate if Crafted responds with receipts rather than emotions. My attorney requested itemized invoices 6+ weeks ago. Still waiting.

We couldn't have asked for a better experience! We replaced our bedroom carpet with laminate…read moreflooring. The entire process, from start to finish was seamless. We went into the store and talked to Cosimo. He was easy to talk to, explained the pros and cons of different surfaces, and answered all of our questions. As soon as the product was in, we were contacted and scheduled the work to be done. The job was replacing three bedrooms with laminate, however after they pulled up the carpeting, they found two spots that needed to be leveled. This was done quickly and didn't end up adding any time to the job, they actually finished before they said they would be done, even with the extra work that needed to be done to level and grind down the concrete! Cosimo and his crew were excellent to work with and I honestly would encourage you to reach out to them if you are thinking about changing floors OR if you need ideas/suggestions! We are so happy with the quality and efficiency of the work, the communication with Cosimo and his team, and of course, the finished product looks amazing!

Quick and easy install of carpet Came to house with samples…read moreAbout 3 days installed Delivery on time

I just closed on my house and I was so excited to move in that I completely forgot to hire a carpet…read morecleaner. My realtor advised I did this before moving in boxes and I quickly jumped on Yelp to find a services company. I called two different companies who immediately turned me down because either they were rudely busy or they were just scheduled out two weeks and for some reason I should've known that before calling apparently. I then called Specialty Carpet and Mauricio the owner of the company answers and assures me he can come out that same day. Later that afternoon he shows up and is here to get my carpets cleaned and my water services where running behind and I was embarrassed but Mauricio trusted me and said if I was sure they were coming soon he would start off and wait if needed. He assured me he was here for me and wanted my carpets cleaned. Soon after the water company is here and Mauricio and Carlos go to work. They spend time being very detailed focused, their equipment is in great shape and they use the more effective cleaning machines that don't leave you carpet soaked. He took care of my rugs too and left them in great shape, he dedicated some time to explaining the services he was doing to treat the carpet and also shared some recommendations on how to maintain my carpet. He ensured to cover all stains and he even pointed them out and set expectations on how they would look after. I was super impressed with his service and at the time of checkout we did everything digitally (CC over phone and emailed invoice). There is nothing better than having the comfort knowing I have a carpet guy going forward.

They are the worst! When they were finished there were stains in the carpet that hadn't been there…read morebefore. I didn't realize it until hours later when the carpets had dried. So I paid Mauricio. When I contacted him he said he was going to be away the following week but then he would come and take care of the stains. Then he couldn't come and take care of the stains for some other reason. He never came back. I contacted him and told him I wanted some of my money back and he told me he would have his accountant send me a check. That never happened either. I would never use him again, ever!

A lot to choose from. They offer shutters, tile, flooring. We had Duane and Dave help us. Both nice…read moreguys. Honest, funny and very helpful. Good store. Good customer service.

Had a great experience with One Stop Tile Shop. All the employees are friendly are accommodating…read more They have a nice selection of solid flooring, backsplashes and more. Ordering was flawless. Returning unused unopened material was easy peasy. Andy even researched information on the tile we picked out and made sure we got it right away from thr same lot as the sample we had fallen in love with. They are not the least expensive, but they are competitive and they quoted us the same price as we received from another company without knowthing their price. The do charge freight. Thr big box stores/home improvement stores don't. I still went with One Stop to guarantee getting the tile from the lot we liked and to support local businesses. They had been so good to us for over a year. We ordered off of the measurements my husband gave along with the company who installed our flooring. Plus a cushion. Note needed materials can change for many reason different reasons. We had travertine downstairs so when installing in our family room they needed to use an extra thick layer of thinset to raise it up higher which was an added cost later. Things are unforseen sometimes. My husband works with flooring contractors and understands this. We also wanted to be able to go upstairs where our bedrooms were so we upgraded some of the thinset to rapid set. That way we could walk on it a couple of hours after install rather than the following morning. They do not install flooring as they are not licensed. They do offer business cards to you of companies they know. I highly recommend you use your own. Research reviews, or go with a recommendation from someone you know. Some helpful advice having flooring installed. Double check the tile and make sure that it is what you ordered. Not home? Use your cell phone and photos! Make sure it is being installed properly. Not home? Ask for a photo of a small dry layout or once they are starting a photo of the first few feet. Wrap electronics in plastic. Cover furniture. Flooring contractors don't do this. We would all love for it to be a perfect world, but unfortunately the trade world is far from it and you need to keep up with what is going on. Even long distance. Make sure you have a cushion of funds for thr unforseen in case something comes up. If One Stop doesn't have a tile you like give them thr information and more than likely they can get it for you!

By far the best experience with any contractor we have ever had. I must say that working with…read moreJustine and Martin was a breeze. They were able to accommodate us when we had such a tight timeline and they provided a great service. Martin and Justine are attentive and very knowledgeable in their field. Martin came by during the installation of the carpet to make sure everything was being done according to plan and to answer any questions or concerns. The day after he checked in and made sure to address any concerns that could've arisen after installation. In such a time when small businesses are being forced to close down, I can see why this couple stays in business and will continue to stay strong. Without a doubt I would highly recommend them and will be using them for all of my flooring needs.

I contacted Martin via email and received a reply a few days later on October 29th, 2021…read more Scheduled to have Martin come out on Monday, November 1st... well, found out that his wife forgot to tell him... so scheduled it for the following day, November 2nd. Martin showed up to give an estimate tiling our master closet, then told him a few months later, we would be doing out bedrooms, after my step son moves out. He measured the closet, 10 or so min later, he leaves and said he would send me an estimate. I hadn't heard from him, so I emailed him on Friday November 5th asking about the estimate..... nothing!! I emailed him again on yesterday. November 15th, and unfortunately, still no reply... I would have at least expected the courtesy of an email saying... can't do it, job is to small, something... After this, I would not recommend him or his company to anyone. Not the way to earn business and word of mouth business.!!! I have a few friends that were thinking about flooring too. Oh well... taking my busines elsewhere.

Alex and Cesar did an amazing job transforming my disfunctional, small, crooked bathroom. They were…read moreable to take an idea that I mocked up, guide me through supply purchasing, and execute on a very fine level of detail. Alex and Cesar were respectful, trustworthy, and communicative. I got similar labor quotes from larger companies, but chose Alex for a better owner operator service based approach. Highly recommend them for your next remodel, I'll definitely be calling them when it's time to do my next bathroom

Service was prompt and excellent! Saved us costs on parts and repaired the shower perfectly!read more