I was referred to this facility by my oncologist, Dr. Lindsey Willmott after she & her team…read morediscovered what looked like a lesion on my right breast. I arrived with the orders from Dr. Willmott. I was greeted & taken care of by one of the office staff right away. Very friendly office staff here. Erin & Brittany were the techs who took care of me & did my mammogram work. They are super nice, very caring & compassionate, & quite helpful. Because of my referral, I was seen as a priority patient. I recommend this office for any woman who is in need for a mammogram.

I can safely say I have never left a medical imaging facility and rushed to write a Yelp review…read moreafter. I was so, incredibly impressed by this entire experience. An appointment I was not looking forward to, turned out to be a pleasant surprise. Everyone who I encountered here was incredibly kind and helpful. I did not have to wait long at all. Everything was remarkably clean. The Place itself looked like a spa or a restaurant. It was a beautiful and seemed brand new. If I ever need to go for another scan, this would be my place! The place is so sterile. It smells like Band-Aids. Also, I got my results within hours. The whole experience was amazing.

Shaded parking, excellent customer service, on time processing, professional…read more We were in and out in one hour less.

Would give zero Stars. The process was a mess. This was the Copperpoint facility. Th technician…read morejust got out of school. I went in for a simple ultra sound. Which I have had many times for blood clots. it's a little uncomfortable, this time the pain was unbearable. Technician tried many times to fine my vein. I finally told him to stop, and could not continue. I have tried calling Copperpoint to no avail. Cant speak to any one at the facility. Haven't heard a word back. WOULD NEVER RECOMMEND ,

This was always my favorite place to go for imaging. Got here today...January 2026 and is was like…read moreI was back in 2020. They wanted me to mask up. I said I would not and now I am sitting in a closet size room waiting for my mammogram. This is ridiculous! I don't like banner for anything except for this imaging office and now it has joined the banner way. Just a note... I did offer to cancel my appointment, but instead they chose to sit me in this closet

I love that these guys are so organized. I had an appointment and they were all ready for me and…read morecalled me back within a couple of minutes of my arrival. In all the years I've been coming here, I have never had to wait more than a couple of minutes of I have an appointment. My X-rays were done in literally 5 minutes and I was out the door. Banner imaging will always be my first choice for any type of imaging.

Hi all. Dr Karen Garby and staff are amazing. They all went out of their way to make me and…read morehusband feel calm and relaxed but more importantly Dr Garby was/is willing to talk to me at length and answer any little question I had. She never seemed rushed and didn't make me feel silly for asking questions. Highly recommend Dr Garby.

Four years ago CICC put a port in for my step father. They always say that they do not put a port…read morein if the white blood count is over 10 because it can cause infection. They knew that my step father had pneumonia the month before which increased his white blood count. They did not check his white blood count before the port placement. We did not realize that CICC did not check his white blood count. Later we learned that his white blood count was 13.4 when the port was put in. He ended up with a massive infection, got septic and four months later he died. We will never forget the suffering he experienced after the port placement. CICC completely disregarded what happened. I would never go near them.

Can you imagine being made to wait over an hour only to be told you owe $45 for an x ray, when my…read moreinsurance company told me I had met all my deductibles so I have no more out of pocket expenses until the first of the year. When I notified Elizabeth at the desk, who initially told me it would be a 10 to 15 minute wait, she then told me it would be an additional 45 minutes until they can rerun my insurance. Frustrated, I just paid the $45. Low and behold, 5 minutes later I was getting my X-rays which took a total of 5 minutes. *I personally would not recommend using this company. ** Now I have to wait 10 days before the services are posted in the system and I can request a refund. *** I do have make known that the radiologist that helped me was amazing and friendly. Maybe the front office staff needs to be replaced as a start.

Went in for my regular mammogram. After they had me wait. Another tech said she was ready for my…read moreultrasound. I never asked for that appointment. I am a breast cancer survivor. The greed is really unbelievable.

I attempted a closed MRI today and found out very quickly that I'm beyond claustrophobic. I'm…read moreusually one that can push through the pain or the fear and that was not the case today. Jacob was SO patient, kind and understanding. He talked with me trying to see if we could find a comfortable solution, and then came up with other options using a different type of MRI machine. He didn't get frustrated or upset. Truly an angel!! Sorry Claudia (machine), I'm on to the next.

My husband was originally scheduled for his ultrasound on 11/28 at the Ahwatukee location, but we…read morewere later contacted and told they didn't have a tech available that day, so his appointment was moved. For the rescheduled appointment, he was instructed to arrive at 6:40am for a 7:00am appointment. When he arrived, the doors were locked. A front desk staff member asked if she could help him, and when he explained he had an appointment, she told him they weren't open yet. He even showed her the text message confirming the 6:40am arrival time, and she responded in a rude and dismissive manner. The facility itself was run-down and not very clean, and the technician was late as well. Overall, this was an extremely disappointing experience. We will be informing our provider so he can begin referring patients elsewhere

Yesterday I had a follow up appointment with my breast cancer surgeon Dr Katarzyna Trebska. As…read morealways she greeted me with a smile and was comforting during my visit. Along with my regular exam, I asked her questions about another gynecological issue. She said she would research and get back to me. Last night she called me personally and provided me with the information I needed. The service, knowledge and compassion she provides is rare these days. I feel fortunate to have her as my doctor.

I highly recommend it at excellent care. Dr. Romi was the best. The women are so caring everybody…read morein the office amazing.

Made an appointment online. After the check-in and paperwork the appointment was a quick and easy…read moremammogram.

Horrible, worst experience ever. Did a mammogram, I received a call that I need to schedule a…read moreultrasound because radiologist couldnt view whole breast. That I need to do an ultrasound. Called to schedule ultrasound they say I no longer needed. Months after I called to schedule another mammogram, got referred by my Dr. Called several times to make appointment and they finally schedule me for the ultrasound and mammogram. i did all the arrangements (i have a baby) to come to the appointment sat for 40 minutes, they tell me they cant do the mammogram nor the ultrasound. Sooooo frustrating.

We always utilize Smile for our medical imaging needs! MRI for Kori this time!. This is for…read morea bladder MRI!

I'm going to have to switch providers, I've been going to Smil for quite a while, but you guys do…read moresuch a horrible job of delivering the results. When you commit to providing a report within 24 to 48 hours because it's a stat order, and then you don't provide that it's incredibly stressful for someone dealing with cancer. Not having your reports in a timely fashion for a doctors appointment makes the appointment almost useless. My August scan took a week to get back, the report was not complete, my doctor's office requested that it be read again and it never was submitted Finally, at the beginning of October, we had to call in and speak to a radiologist to get the report. If you have any idea how much stress that adds to somebody's cancer, Journey, you would commit to doing better. Being behind because you're short staffed is no excuse when that's been going on for over six months. With the money you're raking in, you should be able to staff well enough to give people the reports in a timely fashion.

I'll say each person I came into contact with were courteous, professional, and kind. I was there…read morefrom 8:30 to 11 ish to complete a series of x-rays. They kept me moving until everything was completed... I appreciated their professionalism & thoughtfulness. I'll go nowhere else for professional x-ray exams,, just SimonMed. Thank you SaraJane Thompson

I had two procedures done in January. i had to pay over $600 out of pocket at the time of the…read moreprocedure. I had asked the desk clerk for a printout of the breakdown of charges for each procedure, my portion vs the insurance. He told me they couldn't do that and handed me a post it note with my portion of the two procedures, so two numbers, but no breakdown of the insurance portion or total procedure cost. When I got the insurance bill I realized they had overcharged me by almost double. I called to get a refund and was told 2-3 weeks. I Waited 4 weeks and called again. I was then told my refund had been issued that same day. Waited another 4 weeks and called back only to be told again that my refund was issued the day I was calling. Asked to speak to a supervisor who was no help. He couldn't explain why I had to call 3x and was told each time I'd have a refund in 2-3 weeks, nor was he able to guarantee this refund would be in my hands in 2-3 weeks, only that it should be. Here we are almost in May and they still owe me $315. Not sure why I they can't estimate closer than that in the first place as they had all my insurance info well in advance. It also should not take 4 months and at least 3 calls to get my refund. Horrible cust experience from the billing side. The only reason I gave them two stars instead of 1 is that the two people who performed my actual procedures were great. I do not recommend this business.