I had Lifta respond via AAA to replace my flat tire. My technician was actually great. He was…read morepersonable. It was snowy and he worked quickly so I could get on my way. Unfortunately, the spare tire wasn't tightened (Which I didn't realize). I stopped twice on my way home to double check to be sure I didn't have a second flat tire. I only drove the car home that Saturday, and my husband drove it Monday morning to have the tire replaced. It didn't go any other place. My husband also thought he had a flat. When we took it to be replaced, the service tech sent us a video of how loose the tire was. Well, the loose tire damaged the tire studs. We had to pay $406 to have new tire rods put on. We have a video showing the loose tire, an invoice from the service department saying the damage was from the spare tire not being tightened. AAA and Lifta refuse to reimburse us for the $406. Sad that the tech was so nice, but this is terrible service.

Fast and easy. Rami was quick to show up and help. competitive pricing. prompt delivery. give them…read morea call for all your towing/roadside assistance needs!

Requested information on a tow bill and this company just hung up on me, message is in Spanish and…read morewas just asking for the copy of the invoice for a tow. They don't call you back and ignore your calls.

I had the car ready to pick up. The driver pulled into driveway facing the car. Then he spent…read moreseveral minutes turning a 25ft truck around in my driveway. He went into the grass, he turned the steering back and forth 10 times leaving black marks all over and small rut in the grass. It had just rained, once it dries up the marks will stand out even more on the bright concrete. The apologetic driver called the woman at the office and gave me the phone. She was very unsympathetic, did not care at all. She spoke smugly and offered no solution. I have never had a company treat me with such disrespect. And I'm left with the cost of having the driveway power washed and reapplying the sealer that this process removes.

Well my car got repoed again...different driver this time but same company, let me clean my car out…read moreagain. I do feel bad that they deal with these Karen's who talk bad on a yelp page cause they don't know how to drive lol yeah that's you Karen, can't post your own profile pic cause it doesn't fit?

From the owner: Twisted Towing and Recovery is a towing services provider dedicated to offering reliable and…read moreefficient roadside assistance and vehicle recovery solutions.

Needed a tow on a Saturday and they were able To help and do…read moreit very fast....only had to wait 30 min

Met with the Gentleman that runs the Dawson Avenue facility when I went to clean out my wrecked…read morecar. He made an otherwise not so good day a little bit better. What a great upbeat guy Thanks for the cheery words and laughs

Review preview: if you get your car towed, you want to be towed by these guys…read more So, who likes going to the impound lot? Well, not me! Who reviews an impound lot? Apparently, me! I just wanted to give a little shout out to Jess'n'sons: I was actually helping a friend out of town on vacation after their car was towed from the street. The situation was pretty lame: there was 24 hours 'no parking' notice for a public service, our friends were out of town already - and, as most impound lots are - there's a daily charge once your towed. We arrived to pick up the car, and it was a little difficult to find the office at first, but once I found it, the staff was friendly. They were kind amidst the frustrating circumstance, and even knocked a little off the bill of keeping the car because of the situation. Cool. So, again - if you're going to be impounded for a silly ticket, these are your guys.

Well, having my car towed is not awesome, but two thumbs up to Jess N Sons anyway. They kindly left…read moreoff an additional charge (I think because I picked it up so quickly), essentially discounting my tow, and the gentleman who showed me to my car reminded me to pay my ticket within a week so it wouldn't double, which frankly, was super helpful because a week goes by fast. And there's a cute cat in the lot, albeit not willing to come when called. So whatever, not a great Monday morning, but at least we have a fine towing establishment in the area.

They were quite optional to the price. Very helpful even though they'll take your car but you can…read moreget it right back with a lower price.

If it was possible to give negative stars i would. After calling and arranging transport for my…read moremotorcycles from the dealership, I waited nearly 4 hours and my bike had not shown up. When I called the exact same number I called before, I was told that they did NOT receive any call from me and my bike was never picked up. The man on the phone tried to tell me that I was calling the wrong number. And assured me that he was correct because they " try to stay clear of motorcycles". That was not what it said on the website! Now I am having to figure out arrangements tomorrow. I may have to miss work to get this done. I WOULD NEVER RECOMMEND THIS COMPANY. THE LACK OF PROFESSIONALISM IS DISTURBING! ​

Very disappointed i chose to use this company after they didn't communicate how long i would be…read morewaiting for a tow truck. I was told time and time again a driver would be there shortly. I waited 3 hours after I had already paid $100 to get my car towed half a mile down the road. Discussed this with customer service and was told I cannot be refunded but "they would look into the issue internally" not fixing the issue I had.

Great service and price! They picked up my car very quickly and helped with dropping it off at a…read morecar shop. The driver,Darron (sorry if spelled the name wrong), was awesome and gave me couple advices. Really appreciate your services and definitely recommend to anyone.

Needed my high-end vehicle delivered from the dealership back to my residence. I phoned several…read moreother towing companies, but the moment I began communicating with FM Towing, I knew this was going to be the type of exceptional service I sought. And It Was! Great follow-up, communication, service, value, and a couple extras. 5-Star Customer Service. I would use FM Towing again, if needed. I would suggest them to a friend.

my car had gotten stuck on ice and within minutes they had pulled me out! great customer service !read more