Sad that i have to post this because I've been going to salon sculpt for over a year (I'm a natural…read moreblonde & I've been dying my hair black for over a year and a half). This time, I decided I wanted to switch it up for my birthday. The first pic is what I asked for & the other two, are what I got. It took 5 hours and while Dianna was drying my hair, she was talking about all the things that went wrong; how the root touch up didn't "hold" like it was supposed to, how I have "color buildup" in certain areas so the color is "uneven"(which if I had color buildup, it's due to one of her other stylists that's been coloring my hair), how there wasn't much difference in my hair but "it'll get lighter over time", etc. Somehow, the cost was $405, which I think is a complete scam. I paid it all in cash and a few days later, they charged my card $405 as well, so they took $810 from me, for hair that I didn't ask for. They said that my "transaction never went through" and I told them I paid them in cash so they should never charge my card in the first place, and they claim they gave me a refund but I'm still waiting on it to go through. In addition, they made appointments for me that I was never informed of & completely unaware about until 2 hours before & they were upset when I didn't show up. Sad to say I won't be returning to this salon

I requested for a simple balayage roots were already the color they were supposed to be but the…read morehairdresser went lighter after I said I wanted the roots dark. Showed them the picture of what I wanted got something completely different. Was still expected to pay 400$ very dissatisfied with the service completely. And it was on my birthday as well. Went home in tears because it was not what I wanted at all

We had a fantastic time here! Three of us booked massages while we were in town celebrating our…read morefriend's engagement. There was a small scheduling mix-up, but the team handled it professionally and went out of their way to make things right. Robyn was so warm and welcoming, and the extra service was a lovely surprise. We left feeling relaxed and well taken care of. Definitely worth visiting!

Really wanted to love this place. After 4 visits (2 at the original location and 2 at the new) I…read morejust can not love it and in fact do not even recommend it to people when they ask where they should go for a spa day or massage. Deep tissue or heavy pressure does not exist here. Medium is what you will end up getting. First time making an appointment they did not explain the process and I therefore did not get to enjoy a glass of champs or relaxation prior to massage. Second visit they forgot to bring my champs to me. New location has had dirty restrooms both times, new slippers/shoes are too large and are not only uncomfortable they squeak. High pressure sales on ad-on services and products.

Worst lady ever. No care. No respect. She destroyed my style. Despite telling her she kept cutting…read morethe lengths too much.

This is my go to eyebrow spot!! As a guy with thick eyebrows I don't let just anyone touch them but…read moreJlynn is an absolute professional. She gets them looking like twins every time, I appreciate her consistency and friendliness. I recommend Jlynn for any guys out there looking for a new eyebrow lady!

Absolutely love the staff and my aesthetician! They are incredibly knowledgeable, kind, and super…read morepatient with you! It seriously feels like you're at a meditation retreat! HIGHLY recommend this business. I get laser hair removal done on my face and am SUPER PICKY and have tried various other businesses in this area and in central Texas. This is hands down one of my favorites!

Victoria was wonderful ! I came in to get a custom facial and dermabrasion before my wedding and i…read moream glowing. Everyone at the front desk was so kind and professional. I will be definitely be returning!

I love this place! Milwaukee was where I started and had wonderful experience with them. This…read morelocation is FABULOUS too! I don't know how, but every time I go I leave so pleased with the services and quality of the staff!

I have been going to European wax centers years before moving to Lubbock 2 years ago. I absolutely…read morelove their wax!! I bought a yearly wax pass every year and believe me, it's worth the up front cost. I have always enjoyed going to the location on 98th street. I have never been unhappy with any service given by any of the ladies. I would give a 5 star review on behalf of the ladies at the reception desk and the ladies that wax, however there seems to be huge problem with the owner. They can't keep the staff employed. As an owner of a company myself, there is a serious problem when a business has a revolving door of employees. Every week that I go through that door there is different receptionist. I'm loyal to a waxer that I like but they keep leaving. I had an apt today and of course there was a different receptionist and the waxer I was scheduled with has also given her notice. They have a sign on their door that they will be closed on weekends till further notice. Why... because they have only a couple of waxers now!!! My wax pass is up for renewal and I'm seriously considering not renewing. I'm sending a letter with my complaint to the franchise corporation as well. Your employees are what make your business run smoothly but it's up to an owner to make sure employees are happy!!

First time here. Great experience. Super clean environment. Friendly receptionist and wax…read moreassociate. I am assuming this is a franchise or a corporate company. This feedback is for corporate... its seems like natural products are important to you. I'm concerned that you have microwave ovens in every room and that you microwave the sugar wax in plastic containers. The exposure to microwave ovens all day long is not in the best interest of your staff. This is a serious and potentially very dangerous health risk. Additionally, microwaving the plastic containers all day long can add unnecessary PBAs (toxic microplastics) into the sugar scrub which may be toxic for your staff and clients. These issues can easily be resolved by making 2 simple changes to your room set up. 1. Replace microwave with a crock pot or something similar. Have hot water available in the crockpot all day long. 2. Keep the sugar wax in a glass container inside of the hot water in the crockpot. This will keep the sugar wax hot all day and will protect your staff and customers from unnecessary radiation exposure and toxic microplastics. You have smart young women working for you. As an employer, it's your responsibility to protect them. Thanks for taking this feedback. I'd like to use your services again - if you ditch the microwaves. Thanks!

Very nice Owner fixed the missed areas on my legs. She explained I had a newbie and was even…read moreoffered a complimentary service on next visit.

Really enjoyed coming to see Becca. Brought my son in after finding her on Apple Maps. She was…read moreattentive to our requests and was really great and thorough. Didn't rush and her shop was warm, welcoming and cozy. Will definitely be going back!

From the owner: I’m Becca! I’ve been in the beauty industry 10+ years specializing in men’s grooming, women’s cuts…read more+ color and kid's cuts. I’m located in Lubbock and offer quality hair services in a relaxed studio setting. Book online or text 806-535-4204 for availability

My niece and I came in for Mani/Pedis. I got their OPI tropical pedicure and honestly it was not…read moreworth the $63. The paraffin wax was only around a few toes and the bottom of my feet. For the price the quality just wasn't there. My nieces nails were super rough around the edges and looked very thick. I would not recommend this place or return.

I was looking for a new nail shop for a great pedicure and manicure... Was heading to one I found…read moreon yelp and pass by tropical nails spa. I'm glad I went with my gut feeling and turned around and came back to tropical nail spa! Walked in beautiful,clean, and modern! They have all the nail colors placed in neat and nice books not scattered everywhere like most nail salons. Took me right away for a pedicure and manicure. I work on my feet for more than eight hours a day.... they made my feet feel so happy!!! I will definitely be a returning customer! They welcomed you with a smile, a refreshment, and helpful tips! They were very detailed and made sure your hands and feet looked pretty

Idk about their other services, but I wouldn't risk coming for acrylics. The lady that did my nails…read moresaid she had over 20 years of experience, but my nails are still crooked after I pointed it out to her while she was doing them and the acrylic is ridged and uneven. I have already been dealing with serious body dysmorphia/image issues and was hoping that by getting my nails done I would at least feel a little better, but I am so disappointed with how they turned out I cried the whole way home. I will not be returning.

my family and friends have been going here for years. sadly its gone downhill and I'm the last to…read morejump ship. Tiffany sexton cut my hair way shorter then requested last time i went. total failure of a haircut. then I send my daughter here thinking.. everyone has off days sometimes.. she didn't do a dreadful job the time before that when I went. she seemed nice and claimed to have gone to many workshops so I felt she just had an off day. NOPE! now 2 out of 3 cuts were massively wrong. i honestly and mistakenly trusted the salon to have good people and should not have assumed it was a one time thing. would not recommend this place to anyone anymore.

I tried out this nail salon today in the hopes of finding my go to in Lubbock. I went for just a…read morebasic pedicure and a dip-powder acrylic nail set. The pedicure was well worth the reasonable $35 (this is as low as the price goes for pedicures for their menu, FYI). I chose the lavender scrub and the owner, Kim - who did the pedicure, was very meticulous and sweet...easily my favorite nail person I've ever had. Then, to the not so good. I have very small hands and nails so I understand it takes a lot more effort to do them. I was taken care of by a male worker in the salon who I never got the name of. In summary, my nails were done precisely the way I chose and all that jazz. BUT I had at least 4 fingers that could not stop bleeding from my cuticles being cut so deep. One finger was actually oozing blood as the nail technician repeatedly apologized as he tried to stop the bleeding with pressure and nail glue (btw: wtf???). It just so happened around this time it began to become super busy. Instead of perhaps giving me a discount or checking on my hands, he just apologized and moved to the next guest as I grudingly paid and left. So why did I still give it such a high rating? The owner, Kim, is absolutely amazing. I ended up requesting a full refund from how sensitive, scratchy, and swollen my fingers that were cut had become. It's nothing crazy and I know every tool they used was clean, but I wasn't willing to pay $40 for that kind of fingernail work. Kim recognized this and was actually going to reach out to me after the rush had passed to come back in. She gave me a full refund and was so sweet/apologetic. I've had some terrible nail experiences where nail technicians pretended to not even know me. Kim was so kind, sweet, and genuinely apologetic. All and all, the experience was about 60/40. The pedicure was fantastic by Kim. The ambience was clean. Decent nail selection plus a free refreshment. My dip-nails are looking better now that the swelling has gone down and the technician actually did some decent work besides the 'Cuticle Crisis'. Honestly, in all businesses mistakes are made. It happens. I just so happened to be the person it happened to. But what matters is how the mistake is dealt with and Kim really blew me away with her kindness. I am willing to give this place another try and I think anyone in the area should too! Plus I haven't seen one bad review up until my visit. Thank you again Kim and see you soon!

Very quick and extremely professional salon. Highly recommend! Andy and his wife take great pride…read morein your salon experience.