Woodhouse Spa atmosphere is amazing and they do a good job. Unfortunately, the massage I received…read morewas not good. This was not supposed to be deep tissue, and I repeatedly asked the therapist to lighten up the pressure- but he really didn't. ...and the same pressure was even applied to bony landmarks-which shouldn't happen. I am the type of person that likes a firmer pressure- but this was crazy. A couple days later and I am still incredibly sore. Incredibly disappointed since the price is ridiculously high.

Really wanted to love this place. After 4 visits (2 at the original location and 2 at the new) I…read morejust can not love it and in fact do not even recommend it to people when they ask where they should go for a spa day or massage. Deep tissue or heavy pressure does not exist here. Medium is what you will end up getting. First time making an appointment they did not explain the process and I therefore did not get to enjoy a glass of champs or relaxation prior to massage. Second visit they forgot to bring my champs to me. New location has had dirty restrooms both times, new slippers/shoes are too large and are not only uncomfortable they squeak. High pressure sales on ad-on services and products.

Worst lady ever. No care. No respect. She destroyed my style. Despite telling her she kept cutting…read morethe lengths too much.

This is my go to eyebrow spot!! As a guy with thick eyebrows I don't let just anyone touch them but…read moreJlynn is an absolute professional. She gets them looking like twins every time, I appreciate her consistency and friendliness. I recommend Jlynn for any guys out there looking for a new eyebrow lady!

I am so glad that I found this place in the dry Lubbock. After I moved here, my skin has been…read moreabsolutely dried out and my humidifier has not been helping me enough. One visit to The Spa, and my skin is drenched! It was my first visit today, and I tried the customized facial (calming cleansing, gentle but thorough exfoliation, extraction, massage, mask, upper body massage, finishing cream, and collagen hand mask and massage). The room has dimmed light and the heated bed was very relaxing. The whole process was very calming and I felt that the esthetician was very genuine. She does not attempt to scare you ("If you don't do X, your skin will look bad in 10 years...) to increase her/store sales, and she provided me a lot of tips about how to stay hydrated. It was so relaxing that I didn't find that extraction to be much painful. I am just thrilled that I found this place. And I am already looking forward to the next appointment!

Absolutely love the staff and my aesthetician! They are incredibly knowledgeable, kind, and super…read morepatient with you! It seriously feels like you're at a meditation retreat! HIGHLY recommend this business. I get laser hair removal done on my face and am SUPER PICKY and have tried various other businesses in this area and in central Texas. This is hands down one of my favorites!

I love this place! Milwaukee was where I started and had wonderful experience with them. This…read morelocation is FABULOUS too! I don't know how, but every time I go I leave so pleased with the services and quality of the staff!

I have been going to European wax centers years before moving to Lubbock 2 years ago. I absolutely…read morelove their wax!! I bought a yearly wax pass every year and believe me, it's worth the up front cost. I have always enjoyed going to the location on 98th street. I have never been unhappy with any service given by any of the ladies. I would give a 5 star review on behalf of the ladies at the reception desk and the ladies that wax, however there seems to be huge problem with the owner. They can't keep the staff employed. As an owner of a company myself, there is a serious problem when a business has a revolving door of employees. Every week that I go through that door there is different receptionist. I'm loyal to a waxer that I like but they keep leaving. I had an apt today and of course there was a different receptionist and the waxer I was scheduled with has also given her notice. They have a sign on their door that they will be closed on weekends till further notice. Why... because they have only a couple of waxers now!!! My wax pass is up for renewal and I'm seriously considering not renewing. I'm sending a letter with my complaint to the franchise corporation as well. Your employees are what make your business run smoothly but it's up to an owner to make sure employees are happy!!

First time here. Great experience. Super clean environment. Friendly receptionist and wax…read moreassociate. I am assuming this is a franchise or a corporate company. This feedback is for corporate... its seems like natural products are important to you. I'm concerned that you have microwave ovens in every room and that you microwave the sugar wax in plastic containers. The exposure to microwave ovens all day long is not in the best interest of your staff. This is a serious and potentially very dangerous health risk. Additionally, microwaving the plastic containers all day long can add unnecessary PBAs (toxic microplastics) into the sugar scrub which may be toxic for your staff and clients. These issues can easily be resolved by making 2 simple changes to your room set up. 1. Replace microwave with a crock pot or something similar. Have hot water available in the crockpot all day long. 2. Keep the sugar wax in a glass container inside of the hot water in the crockpot. This will keep the sugar wax hot all day and will protect your staff and customers from unnecessary radiation exposure and toxic microplastics. You have smart young women working for you. As an employer, it's your responsibility to protect them. Thanks for taking this feedback. I'd like to use your services again - if you ditch the microwaves. Thanks!

Very nice Owner fixed the missed areas on my legs. She explained I had a newbie and was even…read moreoffered a complimentary service on next visit.

Really enjoyed coming to see Becca. Brought my son in after finding her on Apple Maps. She was…read moreattentive to our requests and was really great and thorough. Didn't rush and her shop was warm, welcoming and cozy. Will definitely be going back!

From the owner: I’m Becca! I’ve been in the beauty industry 10+ years specializing in men’s grooming, women’s cuts…read more+ color and kid's cuts. I’m located in Lubbock and offer quality hair services in a relaxed studio setting. Book online or text 806-535-4204 for availability

Loved my service!!! Very clean space with lots of room to breathe and relax. I got a pedicure and a…read moredip powder nail set and I loved both services! Workers were very gentle and took their time. They just opened so from sept 1-15th they're offering 20% off oall their services. Also, the manager Tracy is very sweet and made it her utmost duty to accommodate to me. I'll definitely be recommending this place to others! Update: Went back today and Tracy did such a great job on my nails. I absolutely love them! Update: white ombré nails, just in time for the holidays. Such an elegant set, I'm in love!

My niece and I came in for Mani/Pedis. I got their OPI tropical pedicure and honestly it was not…read moreworth the $63. The paraffin wax was only around a few toes and the bottom of my feet. For the price the quality just wasn't there. My nieces nails were super rough around the edges and looked very thick. I would not recommend this place or return.

Idk about their other services, but I wouldn't risk coming for acrylics. The lady that did my nails…read moresaid she had over 20 years of experience, but my nails are still crooked after I pointed it out to her while she was doing them and the acrylic is ridged and uneven. I have already been dealing with serious body dysmorphia/image issues and was hoping that by getting my nails done I would at least feel a little better, but I am so disappointed with how they turned out I cried the whole way home. I will not be returning.

my family and friends have been going here for years. sadly its gone downhill and I'm the last to…read morejump ship. Tiffany sexton cut my hair way shorter then requested last time i went. total failure of a haircut. then I send my daughter here thinking.. everyone has off days sometimes.. she didn't do a dreadful job the time before that when I went. she seemed nice and claimed to have gone to many workshops so I felt she just had an off day. NOPE! now 2 out of 3 cuts were massively wrong. i honestly and mistakenly trusted the salon to have good people and should not have assumed it was a one time thing. would not recommend this place to anyone anymore.