We had water damage due to a frozen pipe burst. I contacted my insurance, USAA, who contracts…read moreUngerman. We were contacted quickly by Ungerman and they came out immediately to mitigate the damage, Melissa and Mike were awesome getting thing situated and getting the burst pipe sealed off and getting our water back on, I can't say enough of those two. From there on everything they said would be done exceeded our expectation . I highly recommend them to anyone with damaged property. Sincerely, Mike Wells

Unfortunately we had another water event at our home this year. This time it was in our basement. A…read moreline on our water softener failed. That sent a lot of water into our newly remodeled bathroom, hallway, and laundry room. We had recently been inspired by watching Renovation 911 which is a new renovation show on HGTV based here in MN. It was this inspiration that led us to contact them. Aaron came out right away and accessed our situation. He advised us that the water had gone under the floor into these other rooms and hallway. Aaron was able to remove our sink and floor in the bathroom, pull up some carpet and cut out some drywall. He then set up fans and equipment to start the drying process. I believe her name was Kathy, then came out a few times including on the weekend to check the status of the drying process. Once everything was dried, I advised Aaron that we would like their team to also handle the rebuild. Aaron referred me to Drew who contacted our insurance agent and assigned our file to Mark G. This is where everything went downhill. For the next 30 days, 30 days, I emailed, called and texted Mark. Sometimes he replied, sometimes he didn't. When he did, he would say that he was waiting for something from our insurance. So I would call my insurance agent, he advised me everything had been approved. I would then go back to Mark who said he still was waiting for information. After 30 days of confirming with our insurance and repeated attempts to contact Mark, we figured they had other projects that were more important. I again contacted my insurance agent and requested that the approved amount be sent to me. I then advised Drew and Mark that we would be going in a different direction. We did our own research, and about two weeks later we had the carpet installed, the bathroom floor, sink and vanity installed, and the drywall completed. Clearly it seems that our business was not important to them, however we are very thankful to the companies that cared enough to help us complete our project.

Your Way Flooring is a great, family owned company. They installed the floors in my Grandma's…read morehouse, and they did a fantastic job. Our family was under a lot of stress, dealing with finding floors that would be safe and affordable for my 86-year-old grandmother. Kimberly & Nicola came through with a great budget and an impressive timeline. My grandma beams when she looks at the floor, and that was worth every penny.

We are very pleased with the wood flooring installation. Quality craftsmen were fast and efficient…read more Great cleanup after work each day. I highly recommend Your Way Flooring. Expect a fair price with quality work. Thanks for the great job Nicola! Larry, Apple Valley

Advantage Construction came out for a free storm damage inspection and provided excellent service…read more They didn't find any storm damage, and I really appreciated that they were honest and didn't pressure me to file an insurance claim. It's refreshing to work with a company that values integrity. I would definitely recommend them!Rick B went over all the different steps to keep an eye out for anything in the future and recommend we get a corner downspout from the entryway.

While our project manager Cameron is still the best and I would love to work with him again I would…read morenot recommend getting windows done through Advantage. They subcontracted out to Kolbe windows which were subpar. The quality of the windows and hardware are terrible, worse than our original windows. After less than a year we had multiple cracks and their customer service was basically non existent trying to get them to rectify the situation. I wish we had saved our $60,000 and kept our original windows or at least shopped around on our own to find a quality window company.

The Bad News: We met over a 'water intrusion event' in our condo building…read more The Good News: Our association called Clean Response and the work got underway very quickly from there. Chris and his team were very punctual, always communicated with us ahead of arrival, took care of our home as if it was their own and treated us very well. The effort to repair our home required coordination with a plumber and a counter top installation company, which was handled expertly through completion. We lost use of our kitchen, which was unfortunate, but we are certain that Clean Response worked as quickly as possible to minimize the outage. It's with all respect and sincerity that we hope to only see the Clean Response team in a social, non-water damage capacity going forward! If you find yourself in a water intrusion event, call Clean Response for professional and expedient repair work!

We had clean response clean our apartment Jan 18, 2023 midday for a deep clean due to water damage…read morewithin the kitchen and living room. While the counters and cabinets were cleaned well we explicitly asked for all floors throughout the house to be cleaned. There was no mopping, scrubbing or vacuuming in bathroom #1, bedroom #1, bedroom #2, or hallway. While the kitchen, living room, and bathroom #2 may have been cleaned it was poorly done as there is still debris visible on the floors (hair, carrot, tracks from trash can, etc). I would not recommend their services, especially for a deep clean of approximately 1 hour in length.

Okay, you know those coupons you get in the mail? They led us to Twin Cities Finest - and an…read moreincredible experience! When you rent, you toss those coups away like nobody's business. But now that we're homeowners, the tide has turned. And when we got a mailer deal for carpet cleaning, we were very interested. We scheduled an appointment over the phone for the Twin Cities Finest team to come out after all of our painting was done - we had an at-home carpet cleaner but it just wasn't doing the trick. And for the sweet deal promo, we were sold! I loved that they send reminder emails and texts so you don't miss the appointment. Our technician that came out was honest, trustworthy, and clear. He gave us a quote for the whole space (we had a few more rooms we wanted done beyond the promo deal) and the price was still great. The carpet looked so incredible after he finished (less than an hour!). He also gave us a quote on our air ducts and an honest look at their current condition. We really appreciated him not trying to oversell us, and telling us how the vent cleaning works. He also gave valuable insight into tile cleaning. We were so impressed by the technician's trustworthiness AND by the end product - beautiful carpets! Highly recommend :)

Quoted 300-375 for our 4 bedroom 2 story. Final bill was over $850. Worse yet, tech damaged our…read morelaundry sink, we called the main line and of course they refused to acknowledge they did it, the only way we could prove it would be if we had a video of the technician, Of course they denied it, because they know, NOBODY has a video going of the tech who is working in the basement! Tech had a very heavy set of equipment which they needed to maneuver 1 step at a time both down and up the basement steps. We had already cleared the entire area about 6 ft away from the furnace. Laundry sink was not in the way whatsoever but after the tech left, we saw the corner of laundry sink about 6-8 inches each side of the corner had been crushed. This is a fiberglass sink and there's really no way we ourselves could have crushed it. It took some type of very heavy equipment---like the pieces this tech was maneuvering into and out of our basement. We are extremely disappointed this tech would not own up to what they did, and the company flat out refuses to offer any adjustment.

started a gazebo project quoted at $750. Then they said it was more complex and raised quote to…read more$1000 (maybe they should understand the product they're going to assemble before giving the initial quote). Made the mistake of paying for it up front. Started on wednesday April 8. did some work the next day and was told they couldn't finish that day, but Friday had an open schedule to finish. Never showed on Friday as I sat around waiting. When I contacted them, they blamed it on the weather. I'm now eating the $1000 I gave them and having someone else finish the job. Their reply was that I didn't have to pay the full amount, only a deposit. No mention of a refund at all for an unfinished job.

Hired Jim Brown to fix squirrel damage and paint addict window and paint the trim a year and a half…read moreago he told BBB he would make it right so I called him and he told me he could not afford the time

My wife and I walked into Hopkins Carpet One to look at remnants, not expecting to find what we…read morewere looking for. Years ago, we seamed three different carpet remnants together to create an interesting abstract rug. We looked at a few of Carpet One's remnants, thanked our salesperson, Tracy Rokosz, and began to walk out. Tracy casually mentioned that she might have something that would fit our needs. She showed us a sample of beautiful large carpet remnant that was being stored downstairs. It was perfect, a great color,and the price was amazing! Now, we're using the remnant for two bedrooms. My wife was happy, and I was ecstatic. Without Tracey's guidance we might have spent quadruple online for a substandard rug. She is the best, and Hopkins Carpet One is a great flooring store.

Fast efficient knowledgeable great company. Highly recommend. From the sales staff to the…read moreinstallers couldn't have asked for anything better.

Dave's crew did a wonderful job refinishing our 30 year old maple floor and installing a maple…read morefloor in another area to match. The floors are beautiful! From the estimate through the final detailing, the crew was knowledgeable, skilled, respectful and timely. The communication was clear. Thank you to all involved!

This is the 3rd time in the last 4 years that we have used Dave's Flooring for one of our home…read moreprojects. That alone should let you know how we feel about their superior work and professionalism. For this project we wanted to install hardwood floors in our living room and upstairs landing. We just wanted to tie all the rooms together since Dave's did another job about a year ago. Everything is simple from the quote, demolition, installation and sanding to the finish. Communication is great and you always know where they are in the progress. Absolutely no surprises is the 3 times we have used them. Kelly did our second job and we requested him to do this job too. He is the absolute best. A perfectionist and super cool guy. Another awesome job by Dave's Flooring and the only flooring company I recommend to my friends.