Okay, you know those coupons you get in the mail? They led us to Twin Cities Finest - and an incredible experience! When you rent, you toss those coups away like nobody's business. But now that we're homeowners, the tide has turned. And when we got a mailer deal for carpet cleaning, we were very interested. We scheduled an appointment over the phone for the Twin Cities Finest team to come out after all of our painting was done - we had an at-home carpet cleaner but it just wasn't doing the trick. And for the sweet deal promo, we were sold! I loved that they send reminder emails and texts so you don't miss the appointment. Our technician that came out was honest, trustworthy, and clear. He gave us a quote for the whole space (we had a few more rooms we wanted done beyond the promo deal) and the price was still great. The carpet looked so incredible after he finished (less than an hour!). He also gave us a quote on our air ducts and an honest look at their current condition. We really appreciated him not trying to oversell us, and telling us how the vent cleaning works. He also gave valuable insight into tile cleaning. We were so impressed by the technician's trustworthiness AND by the end product - beautiful carpets! Highly recommend :) read more

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Total joke! Tried not to honor coupon ! The guy was very late looked like a filthy jerk! Arrived very late! Would recommend To NEVER use this company!!! read more

After water damage to our kitchen floor, the process from estimating and demolition of kitchen was completed by Sean Thomas and Mar'kwon in total professionalism This crew truly is the twin cities finest read more

Twin Cities Finest - Floor before - Carpet Cleaning Near Me - Saint Paul, Minnesota

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What a phony, bait and switch company. They advertise air duct cleaning of 10 vents for $85. When the service man got here he gave us a quote for $493 for 14 vents. We sent him packing. He didn't do a thing. read more

I called them because I had a coupon 3 rooms for $129. It ended up being more then $500 I live in a townhouse all I added on was 12 stairs and a short hallway. The guy who I now know is a scammer, charged me for multiple things including deodorizer which the coupon said came with. He said without the extra charges the carpet would smell worse because it got wet??? I paid because I've never had this happen before and am not confrontational. I'll never use these guys again and I don't think anyone else should either. Please use another company, the coupon is a scam and the employee was a scammer. read more

Great service. Carpet cleaned. Quickly done. Didn't cost too much. The staff was very helpful appointments and letting us know when the carpet tech was on the way. read more

Professional technician, Jerry, was very friendly and confident. However, we were charged $600 for 19 vents and that included a $100 charge for duct sanitation. Many friends and family said the price was very high. The coupon I provided included free dryer vent cleaning but we were also charged for this service. The owner didn't comment on this free service when I asked him to confirm. We were also told 3 different numbers of trunk lines. Our last service was 1 trunk line. Our most recent service was 3 trunk lines and the technician told me the last service was 2 trunk lines. I would expect for accuracy for this kind of service. We will not be using Twin Cities Finest again for any service. read more

Needed duct work cleaned. Asked to see pictures of the interior of the ducts to inspect but he said he doesn't take pictures. Instead of vacuuming out the ducts he blew into the ductwork without removing the vents and he didn't close all the others when he did this. My house smelled worse than before and spent 3 hours cleaning dust off furniture and vacuuming upstairs as well as the whole downstairs. I had to wear a mask and extra clothing. Because I was having breathing problems and a fascial rash, I was referred to a specialist for a palmunary test. Waiting for the results. Never saw my house so filthy. What is wrong with you guys? Have you no conscience. Do not recommend for work and price was too high even with their coupon. read more

I have family coming into town and decided it was time to get my carpets cleaned. I had gotten a couple of quotes but had a coupon for $149 from TC Finest. I sent a message and they did respond promptly. They had an opening for the next day and were aware of my coupon. Next day arrives, (Aaron) they get to my house, I show them around and suddenly in spite of my $149 coupon, the quote is $412!! What?! I said no, thanks. I got another quote for $260, I'll call those guys. Suddenly, Aaron said, well, we can do it for $278. I said $275 (I should stuck to $260) and they agreed to it. Do my carpets look better? Yes, they do. Did he ask or bother to move my furniture one inch? no he did not. Would I use this company again? Absolutely not! I questioned the quote. How many other people are overcharged and taken advantage of because they don't question the quotes they've been given? I won't do business with or recommend a company who uses questionable business practices. read more

Overall: Great fast and friendly service. Recently moved to Minnesota from Hawaii. We aren't familiar with the sump pump, salt for water, furnace, vent stuff, etc. in these homes. After doing some research on vent cleaning I know I'm more than capable of cleaning vents myself but didn't want to dedicate the time to do it during my stay at home vacation so I contacted Twin Cities Finest. They were able to book me an appointment within 48 hours of my request. Day of service... Communicate when en route, arrived within scheduled timeframe, explained the quote, explained the process, and offered numerous times to clean up dust that shot out from the vents (because of vent placement), also changed our furnace filter. Mahalo, Kapolei to Apple Valley read more

First and last time I use this company. Overall, not impressed in any regard. 1] carpets were soaked when they left. So soaked, I had to run a dehumidifier for 2 days afterwards. Carpets were left with a slightly sticky soapy feel. 2] despite mentioning my coupon when I scheduled my apt, they still tried to upcharge and upsell me on other "carpet cleaning add on" packs/ services when they got here 3] last but certainly not least, CARPETS ARENT CLEAN. Stains are still prevalent, if not more so after their services. Would've been nice if they ran it a 2nd time on any "problem areas" [puppy in training spots] Obviously I cleaned the messes as they happened but since I can't get everything, that's why I turned to a professional... eh, kind of a waste of money if u ask me. And I understand the argument that they shouldn't run it a 2nd time because of the price per square footage, but I actually gave the guys a break... 3 rooms [200 Sq ft each] but i didn't have them move any furniture, nor was any of the 3 rooms 200 Sq ft.. my main concern was getting the pup stains out. The people themselves were nice, hence the 2 stars. Otherwise it would've been 1. read more

Our carpets are old and most recently, were covered with unsightly stains from a puppy we acquired in November. In just a couple of hours, our carpets were magically transformed into welcoming carpets through the hard work and efforts if Twin Cities Finest. We highly recommend their services and use them regularly, once or twice a year. read more

Austin and Twin Cities Finest were exceptional. We had pet and traffic stains. Austin explained the best treatment options and the price upfront. No surprises and exceptional results. Austin also recommended assistance with future pet accidents. Greatly appreciated his integrity and performance. Highly recommend Twin Cities Finest. read more

Twin Cities Finest - Family room. - Carpet Cleaning Near Me - Saint Paul, Minnesota

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The A Team Aaron and Austin did a great job cleaning the air ducts of my 112 year old duplex. The furnace was in the attic and was so unique that the previous cleaners suggested I call Twin Cities Finest because 'if anyone can do it, they can'. So I did, and they did! They problem solved on the fly and made it look quick and easy. Completed without any issues! read more

We recently moved into our home, which was built in 1954. I don't think the ducts had been cleaned in years. Beau, arrived on time and did an absolutely fantastic job. He was friendly and very professional. I appreciated the up front cost analysis. We will use Twin Cities Finest for all cleaning needs in the future. Kathy W read more

I found Twin Cities Finest via an advertisement in the mail that made it sound like they would clean my vents for about $100, which seemed reasonable, especially considering that our house is pretty small. When they came, however, the estimate I got was just shy of $400 due to their counting method and some additional fees that were not mentioned in the ad (e.g. access panel installation). I believe their techs probably do great work, but I was very displeased with the "bait and switch" sales tactic so declined the service. Found another provider who actually happened to be located closer to me and didn't base prices on vent counting. Their quote was a third of the estimate from Twin Cities Finest, and it even included the dryer vent. read more

I recently had TCF clean my home's ducts. My tech was Brian Greenquist. I had never before undergone a duct cleaning in over 20 yrs of home ownership-- and I am very satisfied with my choice to use TCF. Brian was personable, efficient and professional. He walked me through exactly what he would be doing and how. I appreciated the good communication. With the entire family home the morning of his arrival, Brian was unobtrusive . He provided his insights on things I never considered before. His experience was readily apparent and reassured me I was in good hands. He cleaned up so there was no mess whatsoever. The cost may have been a little higher than I would prefer for a house the size of mine-- but I did opt for duct sanitization as well so I feel that overall, it was worth it. The before and after photos Brian showed me were like night and day. We'll be breathing much better for the next several years thanks to TCF. I would recommend them to friends and family. I may even use them for carpet cleaning down the road. Thanks!!! read more

Use their duct cleaning service. Excellent service. They gave an accurate quote and did a very thorough and professional job

Rip off report !!!!!These people charged almost double of what other carpet companies charge. They do not honor their warranties or coupons. If you call them be where you will be paying more than anybody else. I would highly recommend contacting another carpet cleaning service just because of my bad experiences, and experiences I have Heard from others. $975 for carpet cleaning and duct cleaning. Two hours worth of work performed by one gentleman. $450 an hour? Since when did carpet cleaners make more than attorneys and doctors? I think I may have to reevaluate my $325,000 education and buy a carpet shampooer. read more

Had a very bad experience with this company. Firstly, the person showed up three hours late and then he throws a compulsory quote on duct cleaning that is three (3) times higher than the advertised coupon without giving an option to us as the user to not select vents or trunks if we don't have the budget. So, whereas their coupon advertised $85 for 10 vents, their quote was $260 for a small townhouse. That's a rip off! We never write any reviews but writing this one to ensure they don't waste other people's time. read more

On the phone I was told the cost would be $129 as shown in their mailer plus $3 per stair for my basement carpet (installed 2 years ago). I moved all my furniture off the carpet. I ended up paying $580 for stain and odor remover add-one. It was a 1 hour job. The carpet looks nice but I'll never again fall for this bait and switch tactic. read more

Normally I clean my own carpets but due to time constraints I looked around for a company. I had three rooms, a hallway, and stairs cleaned by Twin Cities Finest. Scheduling was a breeze and received a confirmation as well as a reminder of my appointment. The tech arrived just 15 minutes outside of my time window due to a larger than planned prior appointment. He was very fast and thorough. Very happy with the end result. read more

Very Happy with their service! We vacuum our carpets almost daily and shampoo them frequently due to having two dogs - lots of fur and oil buildup in the carpets that could not be extracted with my Kirby Vacuum or Rug Doctor Deep Clean. However, having a professional service with gooder ~ yes I did say gooder ;) ~ equipment is still necessary. Carpets look great, house smells great. their service guy was courteous, professional and on time. It was a good choice. read more

Twin Cities Finest Review 201007 Do yourself a favor and hire a more reputable Carpet Cleaning company. They do not honor their warranties! We had them out to clean two rooms. The ad said "Carpet Cleaning - Up to 3 rooms, up to 200 square feet per room". We didn't have 3 rooms; but we asked how much it would cost to do the stairs. Well that was going to cost triple what the two rooms cost. Why? - we have two steps a landing, ten more steps, another landing, then two steps and another landing. Each landing was going to cost $30 and the steps were $10 each. So, that was going to be another $250; plus the deal he already had with only having to do two rooms instead of three! We figure, two small rooms for $100 without taxes, trust me you're NOT saving money with Twin Cities Finest. At first it looked like they did an ok job. However, when we inspected the areas after the carpet was dry, we noticed they had skipped one area completely and two other areas were not cleaned! I called them to request the warranty work; they never responded! Brent Gottlieb, Owner Twin Cities Finest LLC, info@tcfinest.com, 612-999-4508. Twin Cities Finest = notifications@housecallpro.com. Not even a call back. I emailed them and sent pictures. Nothing! However, now they are contacting me for repeat business! No! - you have got to be kidding. I would recommend contacting another carpet cleaning service because of my bad experiences, and experiences I have heard of from others. read more

We had Twin Cities Finest clean our living room carpet earlier the summer and were just amazed at the job Beau, their technician did cleaning. We thought we would get it cleaned one more time before we would have to replace it next year. The carpet with its dirty paths and wine stains cleaned so well, we think we can get several more years out of it. Yesterday, we had them go to our daughters home to clean her basement carpet. Our daughter has a large dog and a cat who use the area all of the time. Beau used a special flashlight to check for pet stains on the carpet any there were many. He suggested a couple of sprays that he could use to help clean the stains. We said go ahead and he started the cleaning process. Wow, what a job he did, the carpet looks brand new. These guys are great! We highly recommend them! read more

I am completely pleased with my experiences with this company. I submitted an online contact form and was contacted within a couple of hours. I scheduled my work for that same week and the person (Beaux) who came out was very knowledgeable, very personable, and extremely hard working. I have never had this kind of work done before and he explained everything as he was doing it and did a spectacular job. If you are in need of services I would HIGHLY recommend Twin Cities Finest. read more

My retired parents got their ducts cleaned. Coupon for $75 ended up being $400. Not ok.

Called up with a coupon and was able to get in right away. Our carpets were gross. Matted and brown, covered in dog hair. Austin arrived promptly. He was courteous, knowledgeable, and professional. Our carpets look brand new! I am very happy with the results. Will use them again! Highly recommend. read more

I had TCF do my carpeting and was very satisfied. My tech was Marty and he was very friendly, informative and thorough. My carpet had some bad traffic areas and he got them all out. The process only took about an hour and my carpet looks great. I would recommend them to others. read more

Never use zerorez again!!! They have so many price add ons and my carpet wasn't nearly as clean as twin cities finest. Right after the cleaning it was MUCH cleaner. We did it about 21/2 months ago and it's still cleaner than with zerorez. Only twin cities finest from now on and ask for Marty!! He did a great job!! read more

Just had Josh from Twin Cities Finest out to clean carpet and upholstered furniture. Having out-of-town company tomorrow so apologized for the short notice. No problem. Josh accommodated our schedule and cheerfully spent about two and a half hours making certain that everything we wanted done got done. My wife and I each have townhouses that will require cleaning soon. There's no question who we'll be having do it. We both highly recommend Twin Cities Finest and we're more than satisfied with the quality of the work performed and the value we received. read more

I was pleased with the technician and the service. I had responded to a coupon that offered 10 ducts for $75. When the technician came the quote was $263 plus tax. None of these costs were explained to me when I called and no offer of a free estimate was given. I will not use this service again for fear of hidden costs even though the work seemed fine. read more

Brandon was our service guy and cleaned our new homes vents. They've never been done before and they were extremely dirty. Brandon did the walk-through, explaining the process and everything that had to be done. Communicated with us during the entire process and cleaned 34 vents and cut new access holes, all in under 3 hours. Priced everything upfront and the price was reasonable. I can't say enough about how great Brandon was and Twin Cities Finest was to deal with. Top notch people and company. The pictures speak for themselves. read more

We just had our carpets "cleaned by the Twin Cities Finest". They cleaned our wallet but failed to clean our carpets. They started by saying they could not handle pet spots without a special $150.00 per room charge. Any room over 200 sqft was an extra charge. They spent more time explaining what they couldn't clean than the time cleaning the carpets. After cleaning our wallet, he said he had used all of his ink remover before our house and could not do anything about the stain. He did not clean around the doorways my wife asked him to do. This was the worst carpet cleaning we have ever seen. I would NOT recommend this company to clean anything but your wallet. read more

Really solid service - didn't have any off the issues others had brought up in reviews I found. Appointment was easy to schedule, quote was accurate (I paid what I thought I was going to), tech arrived early and main stain we'd hired for (colorful toddler vomit on an organic wool rug) is Invisible. Tech Brian was great to work with - knowledgeable, efficient, friendly. Overall carpets look spectacularly clean. One stain (diaper cream) unable to get up but I'm not sure if anyone could. Overall would hire again and definitely recommend our tech! read more

We've gotten two good, thorough carpet cleanings from Twin Cities Finest: one from Derrick, and one from Travis. We set the parameters of each cleaning job over the phone beforehand, in terms of the number of rooms we'd want cleaned, the approximate area of floorspace per room, and the number of carpeted stairs. The work proceeded exactly as we'd agreed, and left the carpets looking and smelling fresh. Derrick and Travis were both polite, professional, and careful. When we asked Travis what he could do to improve some worn carpeting on our stairs, he was honest about the limits of what he could do -- but still made a big improvement! read more

Beau did a great job! Very professional! My carpets look great! Price was very reasonable.

All good! Friendly phone operator, modern communication (e-mail, text, credit card scanners, etc.), on time arrival, personable and well trained technician, quick service, fair price, and the carpet looks great! read more

Would not honor quoted phone price when arriving to do the job. Stated than there was more area and wanted more money. Advised that the coupon price was the "basic" clean only and recommended a "deep cleaning" ...also more money. When I called the office to question the upsell and price increase I was told thats the way it is.." you could have someone else clean the carpets" OK I did. ZEROREZ got the job, for far less with the best possible cleaning service. Dont waste your time with these guys. read more

We received a coupon in the mail and decided to try Twin Cities Finest. I am so happy we did. With the holidays coming our carpets needed to be cleaned and they look brand new, we are so happy with the results. I would highly recommend Twin Cities Finest! read more