Great service. Very communicative. Gave us an estimated amount of time and they were done within…read morethat time. I like the fact that they minus the furniture area when they're taking their measurements in terms of giving you a quote for the job. I have a pet that sometimes makes an accident. He warned me that once the carpet cleans and gets wet, we might smell the Pet order initially, but we did not perhaps because of the pet deodorizing solution that they use. Overall very satisfied and will use them again. I was not satisfied with the company I hired last time and decided to try a new company and I'm glad I did!

I had Green Clean come to help us find the source of odors in our building. I highly recommend this…read morecompany if you have any cleaning or restoration needs.

I just moved to Minneapolis and found Steam Master through Yelp. I'm glad I did! I was very…read moreimpressed and happy with their upholstery cleaning. They gave me the cheapest quote and had the earliest availability. Matt and Mark were a great team with over 40 years of upholstery/carpet cleaning experience. I appreciated that they went through each piece of furniture with me and explained which pieces would cost more than what I was quoted (and why) and confirmed whether I still wanted those pieces to be cleaned. They don't work on commission, so they didn't care how many pieces I got cleaned and as a result, there was no pressure. The morning of my appointment they asked if they could come earlier, but unfortunately I was running late myself! Despite this timing issue, they didn't complain or make a big stink about it. Really happy with the outcome and will be sure to use them again.

Like most of the carpet cleaning industry. Steam Master suffers from some common shortcommings…read more 1. What comes out of their "machine's" nozzle is not steam, In fact the "steam" used at my home was barely warm water. (Steam is a hot vapor and should not "squirt".) 2. Carpet cleaners have ambiguously names "special" processes and "tools" that they use to differentiate themselves. Steam Magic offered a "special" that included some "magic" process that would help get out stains. They called it "Product" -- yes literally. I tend to watch out when any sales oriented businessman offers me something called "product" (common with auto detailers). Smelled like citrus cleaner. 3. Had them do a large amount of carpet and a bathroom with tile and tile shower. The carpet looked a bit revitalized when wet and has now returned to normal. The grout between the bathroom tiles was much cleaner where I did a test area with a brush (to see if it could come clean -- my area looks good!). I also tested doing the shower grout with a bush to see if it could come clean, My areas looked great, the rest of the shower looks OK but there is a total of 2 feet of grout missing that I will have to repair. I winced as they claimed they used a "higher pressure" on their nozzles for tile, and that fear was realized. 4. They worked hard but seemed in a hurry to leave. 5. Corners left dirty here and there. This diatribe is mosly a criticism of the entire carpet industry. My experience is that any vendor I have tried performed their process and did no more. Steam Master is just one of the bunch.

I recently hired Commercial Steam Clean to clean the carpeting in my condominium, and I was very…read morepleased with the entire experience. The staff I spoke with by phone were helpful, professional, and efficient in scheduling my appointment. The technician assigned to my unit, Tim, arrived on time and was extremely thorough, professional, and kind throughout the service. I appreciate Commercial Steam Clean's commitment to excellent customer service and commend the company for hiring and retaining such outstanding staff. Thank you for a job well done.

Not thrilled at the end product!! Guys arrived and were there for maybe 30 minutes. For 30 minutes…read moreof work and the price charged, it doesn't make sense. Also, I've never had carpets cleaned and the carpets not get raked. They didn't do they. The carpets look no different. Nothing special about what they did. Not worth it, if you ask me. I really wanted a great job and hoped to received that based off reviews but that wasn't the case.

GREAT SERVICE! I had a massive grease stain in my car and they did an extremely through job and my…read morecar was looking brand new when they were done. Then they came and did the floors in my apartment and the carpet looked brand new. They were able to get all sorts of stains out like dog accidents, coffee, and paint. Will be recommending to anyone who needs carpets or upholstery cleaned

I have used this company twice now. The first time I needed a quick clean for a party I decided to…read morehave and no time to replace the carpeting. He came in and worked on my disgusting carpet and when I had my party people asked me who we used when we replaced our carpeting. They thought it was new! So when it was time to clean again I definitely called him and he did another stellar job. He owns this company and you can tell because you always get great service. If you want a good job, and I thought the price was good, then you need to call White Glove.

I had a great experience with Klein Carpet Cleaning. What really impressed me was how thorough they…read morewere--not just in the cleaning, but in explaining exactly what was going on with the stains in the carpet. They took the time to break down how pet stains actually work, explaining how urine and other organic stains can soak through the carpet fibers into the padding and sometimes even the subfloor. Instead of just masking the smell or surface stain like many companies do, they walked me through the proper process required to truly remove it--treating the area with the right solutions, allowing time for the treatment to break down the contaminants, and then extracting everything from deep in the carpet. They also explained the difference between stains that can be fully removed versus ones that may have permanently altered the carpet fibers, which I appreciated because it was honest and educational rather than a sales pitch. The level of transparency and care they showed made it clear they genuinely want to fix the problem, not just make it look better for a few days. If you want someone who understands stains at a technical level and actually takes the time to do the job right, I highly recommend Klein Carpet Cleaning. Great service, great results, and people who truly care about helping their customers.

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his…read moretrusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else. After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers. Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

I had never gotten carpet or a mattress professionally cleaned before. Keith did excellent work for…read moreboth. We had him come do a queen sized mattress and carpet for our stairs, hallway, and a couple rooms. Keith picked up the phone right away when I had called and set up an appointment for the following week since we were experiencing frigid weather before. He arrived right on time, and called when he was on his way. He invoiced the amount at the beginning, so there were no surprises in fees. He was efficient and thorough and completed the job within an hour. Keith even gave some tips & tricks for maintaining our carpets on our own. I'd highly recommend 10,000 Lakes Carpet and definitely will use them again.

Had my carpets cleaned recently and have nothing but positive things to say...great service and a…read moregreat finished product. I was impressed by the attention to detail, the scheduling process, and the short amount of time it took for them to come out and get the job done. Highly recommended!

Eco Dry has cleaned couches & rugs for us quite a few times over the years. They are always prompt…read more& professional. Everything is fresh & clean when they leave, with no chemicals used. Prices are reasonable. I highly recommend Bridget & Jeremy.

This is a husband and wife team that I had hired before, and it took me a long time to find their…read morecontact information again. I'm so glad that I did! They are friendly, quick, and efficient. They use a process that doesn't soak my floors or furniture. I've used them before and I will use them again!

I have used Hennes cleaning services twice and Ken has done an AMAZING job each time! First…read moreexperience was when I bought a new house and kept smelling urine when the weather warmed up last summer. The products and carpet cleaner I bought and used just did not work. So I contacted Ken. Ken came out took care of the situation and explained that the smell may not go completely away as it is highly likely it penetrated the wood floor beneath the carpet from the previous owners. However, after he cleaned it the smell was no longer! I just wished I could have found him prior to spending hundreds of dollars on a carpet cleaner and products. Second experience with Ken was when my dog had a stomach issue that no matter how hard I scrubbed and what I used I could not get the stains out initially. Ken was available 2 days later and within 45 mins my carpet looked brand new!! I would highly recommend Ken as he is honest, professional, and pricing is fantastic. I have had experiences with big name carpet cleaning companies that charge twice as much and none have done as great a job as Ken! Thank you Ken!