Don't work with Reliable twin cleaning. They came to clean my house yesterday (Thursday May 9,…read more2019). They did not clean my bathroom or floors. They did go through my drawers, find my vibrator, and leave a note written on my bank statement envelope that reads. IDK I think you might want to rethink hiring them.

They clean my bathrooms so I don't have to spend my weekends/nights rotating between cleaning…read morebathrooms befouled by little boys, a kitchen that hosts 2 pets, and surfaces that attract dust like the dickens. Our house is 2 floors plus a finished basement and a sun room- 4 total toilets. And my house smells like clean when I return. And my bathrooms are sanitized. Seriously - solid work at a v competitive price. And the owners are adorable twin brothers.

Just had them out for a deep clean as we hadn't had a cleaning service for a while. They did an…read moreabsolutely fantastic job! Our house has literally never been cleaner. Days later and we are still discovering spots they cleaned that we would not have expected. Highly recommend!!!

We use Munoz & Associates for our biweekly cleaning. They are fast & do an awesome job. Highly…read morerecommend

Sooo my parents are getting up there in age and I wanted to offer them a little help since I'm not…read morenear. Karen's Green Cleaning is top-notch! The cleaning lady was professional and meticulous in her work. Their house has never been cleaner. I appreciate their use of environmentally safe cleaning products. Will definitely be using them again. If you're looking for a reliable and eco-friendly cleaning service, look no further than Karen's Green Cleaning.

I'm so bummed to be writing this but I want others to be aware of the experience we had with this…read morecompany. The first appt, the team arrived over an hour late. I was compensated and they were very apologetic- stuff happens, I get it! So I booked a second service, they canceled less than 24 hours before the appointment (which they'll fine you for doing). Ok, fine, we rescheduled for today. It's now close to an hour after the appointment time. No one called. No one showed up. Additionally, we have a 2500 sq ft home and they expect one person to be able to clean the entire place by themselves. I get the feeling that the people who work for Karen's are overbooked and overworked with very little support Please do yourself a favor and find another cleaning service. This one is completely unreliable and has no respect for their customer's (or their cleaners') time.

I own and manage an airbnb in Spring Grove and had some issues with my currently cleaning service…read more After a last minute cancellation I needed a cleaning service quickly and a friend recommended Maids of the Midwest. I called over the phone and spoke to Alan who got me set up quickly. I was very happy with the work and the pricing and decided to book for regular cleaning through their site afterwards and it has been smooth sailing since. They are now my go to cleaning service moving forward. If you own a airbnb you know that a reliable cleaning service is vital to keeping guests happy and coming back. Communication with the owners is great and I would 100% recommend their Service!

The cleaner did such an amazing cleaning, booking was super easy on the website! I am for sure…read moregoing to be using their services again.

Victoria the owner was out to quote our home within 24 hours and was very professional and…read moreorganized. She was very clear on pricing and explaining what we could expect the day of the cleaning for a reset cleaning. The crew arrived promptly at the scheduled time and got to work almost instantly. They did an amazing job and will definitely be using them again for a reset cleaning. I would definitely recommend their team to anyone looking for cleaning service!

I can't believe how much Yair and Isabelle got done in such a short time! I walked back into my…read morehome and it was incredible! There were parts of my home cleaned and organized that I hadn't even considered. I recommend wholeheartedly!

Thoughtfully cleaned my apartment for move-out, including thorough carpet care and fantastic…read moreattention to detail in the bathroom and fridge. Unfortunately did not clean my oven although I did request it. Nevertheless, I would book again.

Love these cleaners. I hired them to do a 'Move-out' cleaning and they did a fabulous job. The…read moreplace sparkled. They didn't miss a thing. Got my full deposit back. Then I hired them to do a 'Deep Clean' at my friend house. Again, an excellent job. They wiped down walls and ceilings and cleaned where I didn't expect them to clean. They arrived a bit later than expected but texted me to let me know they were on their way. And they worked longer than I paid for. I highly recommend them.

Amazing job. These guys were super detailed and did a better job than any other cleaning service…read moreI've had. They even tried to go the extra mile to fix a clogged drain we had in the bathroom. The shut off valve was old and broke when he turned it off and they handled this like champs. He even said I could hire a plumber if needed and cover the cost to replace the valve. Luckily that wasn't needed and it was an easy $20 fix which they still insisted to pay for. I really appreciate how they handled this. I would highly recommend these guys!

I'd love to give this company more stars for the wonderful woman who was always on my cleaning team…read more(Vania) -- but I just can't let the company take credit for one good cleaner. If you hire Willow Maids to clean your house, you'd better be sure you have ALL the receipts for ANYTHING you've purchased in your home that you care about -- these cleaners are very rough in their handling. In the short time I used this company for bi-weekly cleanings, they broke a ceramic box in my bathroom, the handle on the dishwasher, the ceiling "cover" on the ceiling fan unit; I noticed many times that my antique cameras were roughly placed back (they are "set up" for display and their "stands" would be knocked over), and I ended up having to HIDE my glass statues from my travels because they broke the pièce de résistance: a hand-blown glass statue that I purchased while on vacation in Rome. As in, Italy. OH, and then they tried to HIDE the fact by putting it back "together" so it looked as if it weren't broken!!! Do you know what I got in "payment" for said priceless item that can't be replaced? 3 "free" cleanings and some super-strength industrial glue to "fix" it that has a TON of warnings (I still haven't used it to fix the piece because I'm afraid of chemical burns or growing a second head from using it in an unventilated area). Not only that -- and yes, I STILL kept using Willow Maids after all that because I liked Vania so much -- but the cleaning wasn't all that great. In fact, after they broke the ceramic box, I found sharp shards of it in my carpet TWO DAYS LATER. Obviously not great with vacuuming... ...I stressed the importance of dusting when I first hired them -- the owner assured me they'd be thorough. Well, at first they were, but as team members changed and the revolving door started swinging, the dusting and attention to detail started to slide. I'd find entire areas where they had not only NOT done a good job; they hadn't dusted at all! Shame on me for keeping this shoddy company after all this happened. That's my fault. The straw that broke the camel's back was when I called to see about reimbursement for the ceramic box they'd broken -- I bought it at Target YEARS ago, and of course it was discontinued. When I researched a comparable replacement from the same design company/manufacturer, it came to about $35.00. Well, holy hell broke loose when I suggested that amount to the owner, who told me he'd give me $9.99 and not a penny more -- since that was the last findable price for that exact piece online (again, NOT manufactured anymore; that price was a discount/liquidation price). When I expressed my disappointment and mentioned other things that were going wrong with the cleanings, he cut me off rudely and basically insinuated that I was trying to get money out of him -- as if this were my ruse, that I "broke" things and then blamed the cleaning people! I fired him just as HE was "firing me" -- as I was asking if I still would get my $9.99 refund he HUNG UP ON ME. So, yeah. Long story short: don't hire Willow Maids.

Very disappointed in Willow Maids. 2 stars because they were able to come on short notice. I called…read moreand spoke to the owner for just over 30 minutes when making my appointment. We went over how dirty my cabinets were, the baseboards, how many cobwebs in the house, etc. I was super excited about the detail. I mentioned that the last time the house was professionally cleaned it took about 2.5 hours. He said something about how other companies maybe aren't as thorough as Willow Maids. I also explained that we have 2 pets so there would be pet hair to vacuum and I was assured that wouldn't be an issue since they have such great vacuums. I bought a deal for 4 hours for $99 - I only needed the main rooms - kitchen, bathroom, living room and dining room - cleaned. I expected that they'd be able to do a super deep clean since they had 4 hours and I didn't need the whole house cleaned. I want to note that I pre-cleaned the house so that they would have more time to focus on the details - like baseboards, dusting, etc. Cleaning day comes after 3 emails reminding me of my appointment. 3 cleaners show up without calling first like they stated they would. I work from home and was on a call so I had to run out and meet them and let them know I only needed the few rooms done and that I'd be available if they had questions. Just over an hour later they tell me they are finished. I mention that it was quick and I tipped them as they were on their way out the door. After they left I looked around and was immediately disappointed. They did not wipe the baseboards, did not move the ottoman to clean behind it, there was still dust on the lamps and the light fixtures in the bathroom. There was still dirt in the bathroom floor corners and I couldn't tell if they washed the shower wall or the fixtures because there were still water spots on them and they were not "shined" like their website said it would be. They also did not wipe the tile wall next to the toilet. I immediately wrote an email to the company expressing my disappointment. I received a call not long after from the owner, the same person I talked to to make my appointment. He looked at the GPS and noted that I did not get my 4 hours cleaning time so he would refund me for the time I did not get. He also mentioned that the cleaners noted I had a lot of pet hair and I also had 2 rooms closed off that I didn't need cleaned. The pet hair was not an issue, it was everything else they missed. Plus I had already given them this information when I made my appointment. I explained how I didn't think they cleaned the shower walls and he went on and on about hard water and how it might need to be steam cleaned which was extra, however I let him know while he was talking that I was rubbing the spots off with my hand so I didn't think they cleaned it. I also mentioned the wall by the toilet only to be told they don't wash walls. I would think that the tile area around the toilet would be cleaned but I guess not. I received lots of excuses and finally I just gave up on the call. When my husband came home I told him I had the house cleaned and as he wiped the dust of the lamp with his finger, he said "it looks the same as it did when I left this morning". Overall this was a complete waste of my time and money and next time I'll just take the time to do it myself.