great 24 hour facility with various options. i feel comfortable there with there being bathrooms…read moreaccessible and climate control and cameras

UPDATE TO THE UPDATE: ANDREA DID NOT KEEP HER WORD WHEN SHE OFFERED 50% OFF OUR NEXT MONTGS RENT TO…read moreCHANGE MY GOOGLE REVIEW. SHE ALSO HAS NOT RESPONDED TO THE MESSAGE I LEFT. I WAS HOPING IT WAS AN ERROR BUT IT SEEMS LIKE SHE WENT BACK ON HER WORD. SHE SAID THE REVIEW REFLECTED POORLY ON HER AND ASKED IF I WOULD UPDATE MY REVIEW. SHE SAID SHE WOULD TAKE 50% OFF MY NEXT BILL IF I COULD GIVE HER SOME TIME TO FIX THE ISSUES. UPDATE. Andrea, the manager, reached out and has said that multiple issues are being taken care of and tenants that are in violation of their contracts have been given time to correct the violations. She is very nice and I have agreed to update my review so they can have some time to correct the issues. Hopefully I will be able to change it to a 5 star soon.. BEWARE!!!!! we have been renting from this place since 2021. It was nice, clean, safe and not much traffic. The last couple of years it has gone WAY downhill. Junk cars, people living in their RV, weeds the size of saplings, trash, condoms, holes cut in the security fencing, vehicles on fire in the enclosed lot, poor lighting, nobody in the office to talk to if you have a question or complaint. When you do bring up concerns you are dismissed or at best promised the issue is being taken care of. Our RV has already been hit once but since the security cameras don't work half the time, nothing gets done. Every 6-8 months there is a price increase; the first 2 were without notice. I feel sorry for the multiple businesses being ran out of this place. You set up your space, get clients and you either have to endure the rate increases as the property goes downhill or move and start all over in another location. They need to do better. Please go buy some weed killer and walk your property.

Great solution for those who want to baby their classic cars. Run by very friendly and…read moreknowledgeable car people, it is a joy to work with them. Their climate controlled facilities are immaculate. You can tell your car will be well taken care of because they truly love cars. Excellent security located in a good neighborhood.

From the owner: Collector Car Storage of Virginia features 30,000+ sq feet of indoor climate controlled and outdoor…read morevehicle storage. In & Out available. 24 hour access to our outdoor area with security. Whether you have an exotic car you want stored and maintained, a motorcycle, a boat or RV we have a specialized storage solution for you. Batter tenders, car covers and other amenities are available. Safe and secure, leave your vehicle in the hands of real enthusiasts who care about it the way you would, and not some random storage facility.

I've went with a couple other storage unit companies before and I can say this place is definitely…read morethe best out of them. There's no hidden fees unlike some places and if you go online to reserve you can get some really great special rates. The best part about this place is the personalized customer service we received. Everyone here was super nice to us , not pushy sales people & they kept their office clean and neat. They really are the best I've seen!

Kadiesha, manager is very rude and demeaning. Her abrasive attitude and lack of professionalism…read moreis not a good sign for extra space storage. I will NEVER do business again with this location. Other managers in this area are professional, nice. Kadiesha is not a good manager.

I am very glad I found Prime Storage. They are near by my house and the rates are pretty good. The…read moreunits are climate controlled. The facilities are clean. The building is well constructed, not some outdoor, garage-looking storage facility. There are push carts available right when you walk in to help shuffle things to and from your unit. The elevator (if you have an upper unit) is large and always working. And setting up my account was easy. The front desk is always very polite, and always prompt in resolving any issues you have. One of the light bulbs in my unit went out. They had it replaced within the hour. There was an accidental charge to my card. A short and simple conversation later, my card was refunded. I recommend checking this place out if you need to store your stuff.

I stored my stuff here for over a decade and most of it was ruined from LITERAL dirt, mice, &…read morefeathers. There was literally a half foot deep pile of dirt in the back under stuff, from ants or something. There were dead mice and I've been paying HUNDREDS of dollars EVERY month (they increase the rent every year and it cost $307 a month when I finally got out) to get my property destroyed. It may as well have sat out in the elements! And I come with receipts. NEVER USE THIS COMPANY. The only things NOT ruined were the items I had sealed in totes. And don't believe their "responses" to poor reviews... they are automated and the company couldn't care less! And your reviews won't post to their site either.

Worst choice ever! I sent the below email to "corporate" and no response…read more I am writing to express my concerns regarding several ongoing issues at your facility located at 2130 Amberbrooke Way, Virginia Beach, VA. These issues have significantly impacted customers' ability to safely and reliably access their storage units. First, the sliding doors have been inoperable for quite some time, and there has been no communication regarding the status of repairs or an estimated timeline for when the doors will be fixed. This ongoing problem creates unnecessary inconvenience and raises questions about the facility's maintenance standards. Additionally, the office has been closed during regular posted business hours on multiple occasions. This has been particularly frustrating during recent weather conditions, as customers have not received any communication about adjusted hours, closures, or schedule changes. Without updates, customers are left without assistance or clarity when attempting to access their units. As paying customers, we expect timely communication, reliability, and transparency--especially when access to personal property is affected. I respectfully request the following: 1. A clear update on when the sliding doors will be repaired 2. An explanation for the inconsistent office hours 3. Timely notifications for any closures or schedule changes, especially those related to weather 4. Improved communication efforts moving forward Thank you for your prompt attention to these concerns. I look forward to your response and to seeing these issues addressed as soon as possible.

This is one of the best storage facilities in Virginia Beach that I have been to. They do have…read moreissues, like the doors don't work sometimes and you might not get the right access code when you first trip to move in but Monique at the front is fantastic. Any issue I had she would smile and take care the problem as fast as she could. A pure joy to be around and resolve your issues. I gave a 5 star because of Monique. If she wasn't there they might be looking at a 3.

Well, was happy with service I received while there. However I feel I must report that shortly…read moreafter my review here I received an email, promising a $25 restaurant gift card if I completed an on-line survey. So I did. The next day I got the email for the gift card to find that it is only a discount card. Oh I got $25 credit, but I have to spend an additional $25 in order to get it. That's right, ALL of the restaurants have a $50 min.... So I pay $25, and get $50 in credit. Now, I'm not saying that's a bad deal, but I would have liked to know that up front. I should have been told that BEFORE I agreed to give the company my endorsement!!

From the owner: Our Virginia Beach storage units are clean, well-lit, and accessible. Featuring all ground-floor…read moreaccess, moving into your unit is easy and hassle-free. Plus, our climate controlled storage in Virginia Beach is perfect for storing anything temperature-sensitive. With StorageMart, there's no deposit required, and our flexible monthly leasing means you can rent with us for as long as you want. No matter the storage need, we have your ideal Virginia Beach storage on Dam Neck Rd. Like all our locations, friendly self storage experts are always happy to help with your storage related questions and our 24/7 customer support line is available day or night for after-hours support. Rent our storage in Virginia Beach online today for our best prices.