I have been using Olympic Pool and Spa for my pool and hot tub for years. I've purchased and also…read moreused for ongoing service and supplies. Everyone has always been responsive, helpful and professional. They test water samples and pro guidance to ensure chemical balance and clear water. I have friends that have shared nightmare stories about other pool companies but can honestly say I'd recommend Olympic without hesitation!

Horrible staff, expensive, lackluster service. As a new pool owner, I went to them to de-winterize…read moremy pool. The technicians they sent out had no knowledge of how to work a Hayward Pool system and proceeded to damage my sand filter first by breaking the sealing cap, then by failing to put the flow valve back on properly. The technicians also failed to de-winterize my water slide because they lacked the knowledge to locate the correct valves. Because of this, I was unable to use my pool system correctly as intended. The heating system would work because the sand filter wasn't sealed or properly placed. The Technicians spent more time talking on their phones and complaining than on getting the system to work properly. Very unprofessional service. Do not go to this place, it's an absolute waste of your time. Go to other better places.

Wow! Kevin and his team were a dream to work with. Great communication, upfront pricing, stayed…read moreon schedule and delivered a top of the line product. When we were told they were the best in town, they were not lying. From day one dig to completely done-15 days.

This review is past due , but still haven't forgotten the over charging for service that required…read morezero work. I had our hot tub winterized and left for the winter. when we got back the lid had blown open. I am not sure whose fault that was, but after hours of cleaning and filling I discovered a leak. I took off the cover and found where it was leaking behind the insulation. i called Continental and asked them to come take a look to see if they could repair the leak. A serviceman came out for 5 minutes and told me they couldn't do anything. Little did I know they charged my credit card $300.00 and would not refund it when questioned

Everything was great! Walked in mask free and wasn't harassed. They have adopted the "wear one of…read moreyou want" ideology abs I support that 100%! They were very courteous and greeted us when we came in, answered all our questions and we found our new mattress! It was delivered today (about a week after we bought it, but we live in a rural area) and the delivery guys were nice enough to actually bring it in the house so that my husband didn't have to try to move the king mattress alone. 100% satisfied!!

Had a good experience buying my hot tub. Talked to the owner about that it was for my wife and…read morespecial needs son. Well when the installer came out a week later( my choice of date) he already knew about my son and that shows me that the owner took a real interest in what I said enough that he conveyed it to another person. That's customer service.

I would be glad to recommend this company. They have always been helpful and given me great…read moreadvise. Everything I've bought from them I've been very happy with. Today I went in because I had a broken headlight assembly from my snow plow. They had the experience and know how to fix my problem and they didn't even charge me for it. Customer service doesn't get any better than this. He saved me a $170.00, that's why I'm glad Ty's power equipment is here for me.

I would without hesitation, highly recommend going to Ty's for ALL of your outdoor power needs. I…read morebought a new Ariens Razor mower and the upgrade dual-laser cut blade kit from Menards, and I got to use it for the first time and the Briggs and Stratton engine purges just rolling over the ground within the first 10 feet! Spitting grass around like it was wet, which it was not. I was cutting at the highest setting due to our heat waves lately. The gears wouldn't disengage for the self-propel, even without using the self-propel! I called the Ariens CO several times and after getting through, they said that there's nothing they will do. I'd have to take it to an Ariens dealer/repair shop to have it serviced. Ariens is "passing the buck", on a NEW machine! So, I took it to Ty's which is 15 miles away from where I live. I initially spoke to Ryan who helped me unload the mower and I explained to him what my situation is. He listened very well and was very empathetic. I started the mower and he right away could see that it was hard to pull, and he wasn't pulling the starter rope. I engaged the wheels and they wouldn't disengage so I manually rolled it back and forth, still running, and the wheels finally disengaged. I told him between the mower and the upgraded blade kit, I was in at $600 and I am not putting anymore money into this mower, it's brand new, right out of the box! We both declared. Ryan could feel my frustration and I think he was to with the Ariens product. He checked it in with me and said that they'd be in touch. They are a busy place and very pleasant people. To my surprise in just a couple of days, Shane calls me and says what they found with the Briggs and Stratton engine. He proceeds to explain to me that they removed the valve cover to inspect the valve train- compression release is not working on the camshaft. They need to tear down the brand new engine and replace the camshaft! Invoice 301620. The parts are about 2 weeks out! Shane understood the situation and he would contact Briggs and Stratton. Briggs comes back to DECLINE the repair and DID NOT PAY Ty's for their time for the diagnosis! By now, anybody reading this review can understand how bad this is against Ariens CO and Briggs and Stratton and the message that it sends to customers ! Ty's Outdoor Power did an excellent job with there mechanics and customer service! Drive the extra miles and take your equipment to TY's! Ariens CO and Briggs and Stratton OWE'$ Ty's Outdoor Power in Gretna, NE for their TIME on their products regarding this previously disclosed invoice! A forever customer of Ty's, Scott W.

My goodness this review is long overdue!!! We had the pleasure of working with Brandon at…read morePoolscapes last summer and I could not recommend them more highly!! My parents house was in terrible need of a backyard makeover and my mom had her heart set on a fancy new pool. Luckily we got a great recommendation from one of their past clients and upon reaching out we were able to book a consultation straight away. We worked with Brandon who was so friendly, professional and knowledgeable that we knew we would be in good hands right away. Poolscapes made our vision become a reality and they actually ended up finishing AHEAD of schedule! When does that ever happen, right?!?! Anyway, thank you Brandon and Poolscapes for your amazing hard work!!! We can't wait for summer pool parties!!!

Horrible at returning calls to set up any service. They built our pool but awful service follow…read moreup...find a different pool company!!

We installed a pool this summer with Classic and I can not say enough about them. The service was…read moreawesome, the quality was terrific and folks were really easy to work with. They worked hard, fought through a very wet June and got the pool in on schedule. I would recommend Classic to anyone!

We paid up front for 50% of the total costs and then 45% as asked by the President, Aaron. His team…read moredug a hole on my yard over 7 months ago and have not been back to my property since. Unresponsive to phone calls, texts, and emails. This has been an absolute nightmare. I don't understand how this company is still in business

We did our research. In September of 2021 there were over 200 Google reviews for this company and…read morethey were 4.8 out of 5 stars positive. Let's just say that they've had $120,000 of our money for 2 years and we are not the only ones. There is no way that the current positive reviews are real. We paid 50% in October of 2021 and then 45% in March which was in the contract. We were to be swimming in July of 2021 but that did not happen. It is now 2 years later and the project is still not completed. They do not reply to calls, text messages or emails. I have mostly worked with Erik & Allen who are not owners but they are a big part of the problem. I would imagine that they just relay what they are being told by the owners, Aaron Stanger and his wife. WOWT / Mike McKnight just did a story on them and this is nothing short of a ponzi scheme in my opinion. Crazy thing is, they seemed to be a legit pool contractor before 2021. They claim labor shortages but they keep taking on new contracts and getting 95% of the money while promising a pool in 90 days. People have had liens put against their property due to the concrete contractors & plaster installers not getting paid by Premier. I am at the end of my rope. The contract says that I cannot post this without notifying them first. I have notified them and I am done. This has put a strain on every area of my life.

I had to buy a new sand filter pump for my pool today. Art was very helpful and went above the…read morecall of duty being helpful and answering all my questions. I'm very grateful for his patience and his excellent customer service.